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Sales Associate Resume Example

Resume Score: 80%

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SALES ASSOCIATE
Summary

Reliable Sales Associate with strengths in inventory management, training and customer service. Friendly, knowledgeable and hard-working team player. Proven success in satisfying sales objectives and securing repeat patronage.

Skills
  • Verbal/written communication
  • Customer service
  • Strategic planning
  • Active listening
  • Energetic self-starter
  • Cash register operation
  • Retail merchandising expertise
  • Money handling
  • Product Sales
  • Listening skills
  • Written and oral communication skills
  • Reading comprehension skills
  • Managing deliveries
  • Updating logs
  • Collecting loads
  • Processing clean linen
  • Folding clothing
  • Hanging pieces
  • Maintaining safety practices
  • Communications
  • Organization
  • Problem resolution
  • Team building
  • Payment processing
  • Cash drawer balancing
  • Customer greeting
  • ID verification
  • Scanner operations
  • Merchandise restocking
  • Credit and cash transactions
  • Customer assistance
  • Coin counting
  • Product recommendations
  • Customer order recording
Experience
11/2016 to 05/2020
Sales AssociateMacy's - Orlando , Florida
  • Retained product, service and company policy knowledge to serve as resource for both coworkers and customers.
  • Answered incoming telephone calls to provide information about products, services, store hours, policies and promotions.
  • Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
  • Introduced customers to new offerings and updated accounts.
  • Assisted with purchases, locating items and signing up for rewards programs.
  • Helped customers find specific products, answered questions and offered advice.
  • Tidied and cleaned fitting rooms to create welcoming and comfortable environment.
  • Attended to customer service issues in courteous, friendly and helpful manner.
  • Delivered excellent customer service by setting and maintaining standards for sales floor and fitting rooms.
  • Helped decrease clothing theft by limiting number of items customers could try on in fitting rooms.
  • Assisted in ringing up sales at registers and bagging merchandise.
  • Folded and hung up clothing that customers had tried on but decided not to purchase.
11/2016 to 05/2020
Fitting Room AssociateMacys - Orlando , Florida
  • Tidied and cleaned fitting rooms to create welcoming and comfortable environment.
  • Delivered excellent customer service by setting and maintaining standards for sales floor and fitting rooms.
  • Utilized loss prevention and merchandise protection standards to maintain store assets.
  • Helped decrease clothing theft by limiting number of items customers could try on in fitting rooms.
  • Assisted in ringing up sales at registers and bagging merchandise.
  • Folded and hung up clothing that customers had tried on but decided not to purchase.
  • Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
  • Helped customers by answering questionsand locating merchandise.
  • Greeted each and every customer warmly upon entrance to fitting room area.
  • Kept fitting rooms cleaned, organized and well-maintained.
  • Provided information about merchandise, policies and sales to customers.
08/2012 to 08/2017
Laundry WorkerWalt Disney World - Orlando , FL
  • Received and marked articles for laundry, identifying code numbers or names, using hand or machine markers.
  • Unloaded and folded clean laundry from dryers and stored in appropriate areas.
  • Moved loads between machines, operated ironing equipment and folded laundered items.
  • Loaded and unloaded washers and dryers, observing correct operating instructions.
  • Disinfected equipment and supplies, using germicides and steam-operated sterilizers.
  • Transferred wet laundry to dryers, changed heat settings and ran for set time to dry items.
  • Loaded soiled items into washing machines and operated using appropriate settings and detergent to clean.
  • Folded and stacked items such as sheets, towels and blankets.
  • Delivered clean laundry to [Location] to restock.
05/2010 to 11/2016
CashierJackie supermarket - Belle Glade , FL
  • Assisted with purchases, locating items and signing up for rewards programs.
  • Helped customers find specific products, answered questions and offered advice.
  • Processed returned items in accordance with store policy.
  • Properly verified customer identification for alcohol or tobacco purchases.
  • Wrapped items and bagged purchases properly to prevent merchandise breakage.
  • Processed all sales transactions accurately and promptly to prevent long customer wait times.
  • Worked closely with front-end staff to assist customers.
  • Trained new employees in cashiering procedures, offering assistance in resolving [Type] issues.
  • Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
Education and Training
Some College (No Degree): Early Childhood EducationPalm Beach State College - Lake Worth, FL
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Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

Resume Overview

Companies Worked For:

  • Macy's
  • Macys
  • Walt Disney World
  • Jackie supermarket

School Attended

  • Palm Beach State College

Job Titles Held:

  • Sales Associate
  • Fitting Room Associate
  • Laundry Worker
  • Cashier

Degrees

  • Some College (No Degree) : Early Childhood Education

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