Hardworking individual whose wide ranging background includes 2 years of corporate travel booking. Ten years of customer service and hospitality and prompt organizational efficiency.
Shared product knowledge with customers while making personal recommendations. Maintained visually appealing and effective displays for the entire store. Marked clearance products with updated price tags. Kept an eye on building premises for loss prevention and security purposes. Kept the showroom clean and maintained neat, orderly product displays.
Handled the travel arrangements for groups, couples, executives, and special needs clients. Responded immediately to clients' questions, issues, and complaints and found effective solutions when required. Took payments via credit and debit cards and handled all sensitive information with professionalism and discreteness.
Managed the receptionist area, including greeting visitors and responding to telephone and in-person requests for information. Scheduled tutoring appointments for fellow college students seeking a helpful study partner.
Greeted guests and sat them at tables or in waiting areas. Cleaned up spilled food, drink and broken dishes, and removed empty bottles and trash.
Cleaned and maintained the beverage area, display cases, equipment, and order transaction area. Cleaned and prepared various foods for cooking or serving.
Courses in Fundamentals of Geographic mapping, Airport regulations and Global Direction systems.
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