LiveCareer-Resume

Sales Associate resume example with 8+ years of experience

JC
Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000, resumesample@example.com
Summary

Energetic management professional versed in business management, finance and sales. Emphasizes process improvement to increase profits and customer satisfaction.Results-oriented Manager who thrives in fast-paced and competitive environments. Brings strong presentation, analytical and problem solving skills.Innovative Manager seeks position offering opportunities for new professional and personal challenges. Self-starter with a positive, can-do attitude who is driven to learn, improve and succeed.

Highlights
  • Decisive leader
  • Team building
  • Collaborative
  • Adaptable
  • Conflict resolution
  • Customer- and service-oriented
  • POS systems
  • Cash handling accuracy
  • Inventory control procedures
  • Loss prevention comprehension
  • Reading comprehension skills
  • Written and oral communication skills
  • Energetic self-starter
  • MS Office
  • Reliable and punctual
  • Goal-oriented
  • Order Processing
  • Staff development/training
  • Time management
  • Flexible
  • Strong problem solver
  • Invoice processing
  • Works well under pressure
  • Social media knowledge
  • Appointment setting
  • Payroll
  • Mail management
  • Self-starter
Accomplishments

Contributed to a 15% drop in shoplifting through increased awareness and intervention measures. Consistently exceeded daily sales targets with an average of $2,000 in sales each day for a small business.Routinely helped as many as 100 customers each day in a high-volume retail outlet. Promoted to Store Manager after 12 months in the sales associate position.Successfully managed $100,000 in merchandise per day.

Experience
01/2013 to 01/2014 Sales Associate National Western Life Insurance Company | Austin, TX,
  • Participated in various incentive programs and contests designed to support achievement of production goals.
  • Delivered excellent customer service by greeting and assisting each customer.
  • Addressed customer inquiries and resolved complaints.
  • Stocked and restocked inventory when shipments were received.
  • Reorganized the sales floor to meet company demands.
  • Addressed and corrected sales staff communication issues in a tactful and effective manner.
  • Answered customers questions and addressed problems and complaints in person and via phone.
  • Helped customers select products that best fit their personal needs.
  • Maintained visually appealing and effective displays for the entire store.
  • Educated customers on product and service offerings.
  • Offered exceptional customer service to differentiate and promote the company brand.
  • Built customer confidence by actively listening to their concerns and giving appropriate feedback.
  • Communicated merchandise needs and issues to appropriate supervisors in a timely fashion.
  • Communicated information to customers about product quality, value and style.
  • Balanced the needs of multiple customers simultaneously in a fast-paced retail environment.
  • Offered direction and gave constructive feedback to motivate team members.
  • Built and maintained effective relationships with peers and upper management.
  • Informed customers about all product lines and services offered by the company.
  • Processed all sales transactions accurately and in a timely fashion.
  • Unloaded trucks, stocked shelves and carried merchandise out on the floor for customers.
  • Marked clearance products with updated price tags.
08/2013 to Current Store Manager Carlie C's Iga | Goldsboro, NC,
  • Processed all sales transactions accurately and in a timely fashion.
  • Informed customers about all product lines and services offered by the company.
  • Processed shipments and maintained organized stock shelves.
  • Marked clearance products with updated price tags.
  • Unloaded trucks, stocked shelves and carried merchandise out on the floor for customers.
  • Built and maintained effective relationships with peers and upper management.
  • Held each team member accountable for achieving brand and performance goals.
  • Offered direction and gave constructive feedback to motivate team members.
  • Balanced the needs of multiple customers simultaneously in a fast-paced retail environment.
  • Communicated information to customers about product quality, value and style.
  • Kept current on market and product trends to effectively answer customer questions.
  • Built customer confidence by actively listening to their concerns and giving appropriate feedback.
  • Collaborated with customer service team members to give exceptional service throughout the entire shopping and purchasing experience.
  • Consulted with customers on the latest styles and trends.
  • Offered exceptional customer service to differentiate and promote the company brand.
  • Educated customers on product and service offerings.
  • Helped customers select products that best fit their personal needs.
  • Opened and closed the store, which included counting cash drawers and making bank deposits.
  • Answered customers questions and addressed problems and complaints in person and via phone.
  • Processed an average of 50 transactions each day in a timely manner.
  • Made appropriate schedule decisions in the best interest of the company and for the employees.
  • Made daily deposit drops and went over finances.
  • Cleaned up and evaluated inventory to secure accurate diagnosis of product shrink.
09/2015 to Current Executive assistant A.O. Fox | Sidney, NY,

Arranged appropriate travel, visas, agendas, necessary contacts and country information.Handled and distributed all incoming and outgoing mail.Wrote and distributed meeting minutes to appropriate individuals.Managed desktop publishing and proposal and memo typing.Open, read, and wrote answers to routine letters.Created and maintained computer- and paper-based filing and organization systems for records, reports and documents.Investigated issues and problems and drafted responses to urgent requests.Generated lists of properties that were compatible with buyers' needs and financial resources.Assisted in developing marketing material for properties.Actively follow-up with prospects and hot leads.Showed residential properties and explained the features, value and benefits of available homes.

Education
Expected in 2010 High School Diploma | Automotive Elgin High School, Elgin, IL GPA:

Top 10% of class. Minor in Photography.

Skills

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Resume Overview

School Attended

  • Elgin High School

Job Titles Held:

  • Sales Associate
  • Store Manager
  • Executive assistant

Degrees

  • High School Diploma

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