Montgomery Street, San Francisco, CA94105(555) 432-1000, resumesample@example.com
Summary
Reliable Sales Associate with strengths in inventory management, training and customer service. Friendly, knowledgeable and hard-working team player. Proven success in satisfying sales objectives and securing repeat patronage. Hardworking and reliable worker with strong background in operating cash registers, stocking merchandise and keeping areas clean and neat. Highly organized, proactive and punctual with team-oriented mentality.
Skills
Strategic planning
Documentation and recordkeeping
Outgoing personality
Client account management
Customer service
Cash register operation
Team player mentality
Listening skills
Accurate money handling
Excellent communication skills
Product Sales
Inventory management
Reliable and punctual
Experience
10/2018 to 03/2019Sales AssociateNew York Botanical Garden | Bronx, NY,
Answered incoming telephone calls to provide information about products, services, store hours, policies and promotions.
Kept apprised of emerging trends and provided informative customer service to assist in product selection.
Retained product, service and company policy knowledge to serve as resource for both coworkers and customers.
Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
Helped average of 75 customers per day by responding to inquiries and locating products.
Processed orders through system and coordinated product deliveries.
Mentored team members in mastering sales techniques to consistently exceed objectives.
Sold various products by explaining unique features and educating customers on proper application.
Built and maintained effective relationships with peers and upper management to drive team success toward common sales, service and operational goals.
Assisted customers by finding needed clothing items and checking inventory for items at other locations.
Prepared cash deposits up to $500 with zero discrepancies.
Handled various duties, including inventory oversight, cash control and daily opening and closing procedures for store.
02/2018 to 08/2018CashierTeam Ford Las Vegas | Las Vegas, NV,
Assisted with purchases, locating items and signing up for rewards programs.
Helped customers find specific products, answered questions and offered advice.
Worked closely with front-end staff to assist customers.
Welcomed customers, offering assistance to help find necessary store items.
Processed all sales transactions accurately and promptly to prevent long customer wait times.
Assisted other employees with completing end-of-day counts and securing funds to prevent loss or theft.
Properly verified customer identification for alcohol or tobacco purchases.
Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
Observed company return policy when processing refunds, including inspecting merchandise for wear or damage.
Drove sales and add-on purchases by promoting specific item options to customers.
Trained new employees in cashiering procedures, offering assistance in resolving any issues.
Learned roles of other departments to provide coverage and keep store operational.
Wrapped items and bagged purchases properly to prevent merchandise breakage.
Trained new team members in cash register operation, stock procedures and customer service.
Monitored sales events to protect products, added new merchandise and rang up purchases.
Completed daily recovery tasks to keep areas clean and neat for maximum efficiency.
06/2017 to 01/2018CashierTeam Ford Las Vegas | Las Vegas, NV,
Read weekly sales inserts and monitored price changes.
Worked closely with front-end staff to assist customers.
Processed returned items in accordance with store policy.
Welcomed customers, offering assistance to help find necessary store items.
Processed customer payments quickly and returned exact change and receipts.
Processed all sales transactions accurately and promptly to prevent long customer wait times.
Observed company return policy when processing refunds, including inspecting merchandise for wear or damage.
Drove sales and add-on purchases by promoting specific item options to customers.
Learned roles of other departments to provide coverage and keep store operational.
Wrapped items and bagged purchases properly to prevent merchandise breakage.
Resolved issues regarding customer complaints and escalated worsening concerns to managers for remediation.
Monitored sales events to protect products, added new merchandise and rang up purchases.
Completed daily recovery tasks to keep areas clean and neat for maximum efficiency.
Inspected items for damage and obtained replacements for customers.
02/2017 to 06/2017CashierTeam Ford Las Vegas | Las Vegas, NV,
Read weekly sales inserts and monitored price changes.
Assisted with purchases, locating items and signing up for rewards programs.
Helped customers find specific products, answered questions and offered advice.
Processed returned items in accordance with store policy.
Welcomed customers, offering assistance to help find necessary store items.
Processed customer payments quickly and returned exact change and receipts.
Processed all sales transactions accurately and promptly to prevent long customer wait times.
Assisted my co-workers with completing end-of-day counts and securing funds to prevent loss or theft.
Observed company return policy when processing refunds, including inspecting merchandise for wear or damage.
Drove sales and add-on purchases by promoting specific item options to customers.
Wrapped items and bagged purchases properly to prevent merchandise breakage.
Resolved issues regarding customer complaints and escalated worsening concerns to managers for remediation.
Completed daily recovery tasks to keep areas clean and neat for maximum efficiency.
Inspected items for damage and obtained replacements for customers.
Education and Training
Expected in 02/2020High School Diploma | Penn Foster Career School, Scranton, PAGPA:
Expected in 05/2021 | Medical CodingCareerStep, Lehi, UT, GPA:
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