Customer-focused Retail Sales professional with solid understanding of retail dynamics, marketing and customer service. Offering 45 years of experience providing quality product recommendations and solutions to meet customer needs and exceed expectations. Demonstrated record of exceeding revenue targets by leveraging communication skills and sales expertise.
Skills
Relationship selling
Cash handling accuracy
Merchandising knowledge
Retail loss prevention
Reliable and punctual
Team player mentality
Excellent communication skills
Outgoing personality
Documentation and recordkeeping
Customer- and service-oriented
Experience
Sales Associate, 08/2005 to Current Nemacolin Woodlands Resort – Mcmurray, PA,
Met with clients to research cases, collect data, prepare settlement packages and interpret information for daily report generation.
Promoted properties via advertisements, open houses and multiple listing services.
Prepared forms needed for real estate transactions, including contracts, deeds, closing statements and leases.
Managed real estate transactions from initiation to closing.
Prepared representation contracts, purchase agreements and closing statements.
Facilitated closing process on behalf of clients and reviewed all parts of contracts to resolve issues prior to closing.
Generated sales by prospecting leads, cold-calling and closing deals.
Generated list of properties to meet specific client needs.
Marketed real estate to various types of commercial clients to strengthen revenue opportunities.
Strengthened traceability by developing organization systems and transcribing court documents, records, reports, general counsel agreements and agendas.
Maintained database of prospective customers.
Scheduled home viewings with potential buyers.
Conferred with escrow companies, lenders and home inspectors to expedite transactions and home buying process.
Accompanied buyers during property inspections.
Advised clients on market conditions, prices and legal requirements.
Established key business relationships within industry by using responsiveness, efficiency and deep knowledge of real estate industry.
Represented buyers and sellers in major real estate transactions.
Researched and determined competitive market price.
Conducted legal research to aid with positive outcomes.
Enhanced customer satisfaction ratings by effectively and swiftly resolving issues.
Sales Associate, 01/2014 to 07/2017 New York Botanical Garden – Bronx, NY,
Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
Offered product and service consultations and employed upselling techniques.
Helped average of 100 customers per day by responding to inquiries and locating products.
Processed orders through system pf Dillard's and coordinated product deliveries.
Kept apprised of emerging trends and provided informative customer service to assist in product selection.
Answered incoming telephone calls to provide information about products, services, store hours, policies and promotions.
Sales Assistant, 09/2008 to 11/2013 Holiday Retirement – Iowa City, IA,
Provided every customer with comprehensive assistance upon entering store through merchandise selection and completion of purchases.
Restocked shelves, racks and bins with latest merchandise and changed signage to promote special items.
Processed orders through market , vendors telephone and coordinated product deliveries.
Mentored new employees on customer service, money handling and organizing strategies to maximize performance, productivity and team success.
Handled credit and debit card payment processing to complete purchasing experience.
Stayed current on industry trends and changes and participated in professional development opportunities to strengthen product and service knowledge.
Maintained well-stocked and organized sales floor with latest merchandise to drive sustained sales revenue.
Answered incoming telephone calls to provide information about products, services, store hours, policies and promotions.
Fostered relationships with customers to expand customer base and enhance loyalty and retention.
Used product knowledge to assist customers and suggest products.
Answered customers' questions regarding products, prices and availability.
Teacher's Assistant, 08/1996 to 08/2005 Puc National – Burbank, CA,
Promoted student learning by providing individualized and small group support to reinforce classroom topics.
Arranged and led activities for students, including P.E. and Special Needs.
Monitored students in class, hallways and cafeteria to supervise, enforce rules and support lead teacher.
Conducted special assessments and tutoring sessions to support individual student needs.
Distributed classroom materials and supplies such as pencils, paper and art materials.
Tutored and supported students individually and in groups of up to 2 by reteaching and reviewing lesson concepts and General Studies.
Cleaned and organized classrooms, materials and supplies to support maximum efficiency.
Distributed and collected tests and homework to collate and prepare for grading.
Marked homework assignments, tests and special projects to communicate grading.
Assisted teachers with lesson preparation and curriculum implementation.
Used P.E. exercises and repetition to assist students in learning foundational educational concepts.
Organized and distributed homework, textbooks, classroom supplies and other learning materials.
Kept students safe inside and outside classrooms by proactively monitoring behaviors and tracking student movements, safety hazards and visitors.
Drove social, emotional, intellectual, and physical development through age-appropriate enrichment activities.
Helped students master learning concepts through one-on-one and small group tutoring.
Education and Training
Real Estate: Real Estate, Expected in Louisiana Real Estate Commission - Lafayette, LA, GPA:
Completed continuing education in Real Estate.
: Nursinlg, Expected in University Of Louisiana At Lafayette - Lafayette, LA GPA:
High School Diploma: , Expected in 05/1979 O. Comeaux High School - Lafayette, LA GPA:
: Child Care, Expected in 05/1978 Lafayette Vocational School - Lafayette, LA, GPA:
Completed professional development in Child Care.
Honor Roll Junior and Senior Year.
Award in Child Care.
Ranked in Top of class in Child Care.
Accomplishments
Achieved lots of sales goal.
Mentored lots of new sales associates.
Supervision - Supervised team of three staff members.
Consistently maintained high customer satisfaction ratings.
Developed relationships with new clients and typically exceeded sales goals.
Recognized as Employee of the month for outstanding performance and team contributions.
Websites, Portfolios, Profiles
Jessica Claire
Guidry and Company
NursinlgLinkedin
Certifications
Real Estate Training - 2005- Present.
Real Estate License - 2005-Present.
Licensed Realtor - 2005 -Present.
Real Estate, , Louisiana Real Estate Commission - 2005-Present.
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