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Sales Associate Resume Example

Resume Score: 80%

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Lena
Cates
Professional Summary

Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased sales, improving buying experience and elevating company profile with target market. Effectively promote products and increase revenue by connecting with customers and recommending target offerings. Organized, adaptable and knowledgeable about preparing displays, merchandising shelves and assisting customers. Drive customer loyalty by providing friendly and skilled support.

Skills
  • [Type] trend knowledge
  • Stocking and Replenishing
  • Merchandising Knowledge
  • Sales
  • Cash register operations
  • Exceptional Customer Service
  • Product and Service Sales
  • Client Service
  • Cash Handling
  • Problem-solving skills
Education
North Mesquite High SchoolCity, State06/2020High School Diploma
Work History
Company Name- Sales Associate
City, State11/2020 - Current
  • Boosted client retention by [Number]% through high-quality service and follow through.
  • Reviewed literature and facilitated discussion to develop and maintain product knowledge and expertise.
  • Collaborated with team members in customer service, check out, stock control and overall store upkeep efforts.
  • Maintained up-to-date knowledge of store policies regarding payments, returns and exchanges in order to provide speedy and accurate service to each customer.
  • Collaborated with team members in other departments to provide accurate information about product availability and organization.
  • Kept work areas clean and neat at all times.
  • Utilized correct opening and closing procedures to start and end each day.
  • Analyzed customer levels and planned resources according to needs.
  • Determined customer needs and made recommendations for product selection.
  • Oversaw overall department operation, engaging in loss prevention, cashiering, client questions and store maintenance.
  • Worked closely with network administrators and server engineers to ensure quality service.
  • Created orders, documented special requests and followed up with kitchen personnel to foster top-quality service and minimize complaints.
  • Kept work areas clean, tidy and free of hazards.
  • Kept work areas clean, neat and free of safety hazards.
  • Performed store opening and closing procedures, including setting up registers and checking products.
  • Answered customer questions and made recommendations for product selection.
  • Provided excellent customer care by responding to requests, assisting with product selection and handling ordering functions.
Company Name- Sales Associate
City, State03/2020 - Current
  • Set and exceeded inside sales goals.
  • Spearheaded cost control and risk avoidance strategies, customer service initiatives and contracts.
  • Trained [Number] new employees and volunteers to operate cash register and properly prepare food.
  • Met and exceeded goals for high-volume personal sales through clientele development and product knowledge.
  • Provided upkeep to residential work sites, including hedge and shrub trimming.
  • Boosted client retention by [Number]% through high-quality service and follow through.
  • Kept work areas clean, neat and free of safety hazards.
  • Utilized correct opening and closing procedures to start and end each day.
  • Maintained up-to-date knowledge of store policies regarding payments, returns and exchanges in order to provide speedy and accurate service to each customer.
  • Collaborated with team members in other departments to provide accurate information about product availability and organization.
  • Determined customer needs and made recommendations for product selection.
  • Oversaw overall department operation, engaging in loss prevention, cashiering, client questions and store maintenance.
  • Reviewed literature and facilitated discussion to develop and maintain product knowledge and expertise.
  • Collaborated with team members in customer service, check out, stock control and overall store upkeep efforts.
  • Performed store opening and closing procedures, including setting up registers and checking products.
  • Assisted customers with locating store products and searched product availability online.
  • Provided excellent customer care by responding to requests, assisting with product selection and handling ordering functions.
  • Demonstrated full store expertise on merchandise locations, enabling optimum service to inquiring customers.
  • Drove store revenue by offering customers accessories and related purchases to complete selections.
  • Addressed customer needs, including price checks and merchandise retrieval from upper shelves or stockroom.
Company Name- Sales Associate
City, State10/2019 - 01/2020
  • Met and exceeded goals for high-volume personal sales through clientele development and product knowledge.
  • Kept work areas clean and neat at all times.
  • Utilized correct opening and closing procedures to start and end each day.
  • Assisted customers with locating store products and searched product availability online.
  • Determined customer needs and made recommendations for product selection.
  • Oversaw overall department operation, engaging in loss prevention, cashiering, client questions and store maintenance.
  • Performed store opening and closing procedures, including setting up registers and checking products.
  • Kept work areas clean, tidy and free of hazards.
  • Kept work areas clean, neat and free of safety hazards.
  • Answered customer questions and made recommendations for product selection.
  • Provided excellent customer care by responding to requests, assisting with product selection and handling ordering functions.
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Resume Overview

School Attended

  • North Mesquite High School

Job Titles Held:

  • Sales Associate

Degrees

  • High School Diploma

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