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Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Professional Summary

Highly motivated Part time Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased sales, improving buying experience and elevating company profile with target market. Consistently recognized for sales performance and excellence in customer service.

Creative Sales associate well-versed in successful sales techniques and approaches, relationship building and long-term customer retention strategies. Demonstrated competency in client acquisition and closing. Focused on maximizing bottom-line profitability by satisfying customer needs and business targets through skilled promotions.

Diligent Sales associate with experience in retail settings. Focused on keeping merchandise presentable to maximize business revenue. Effectively demonstrate products, overcome objections and close sales. Persuasive in negotiating contracts and diplomatic in communicating with customers to build long-term, productive relationships.

Profit-minded Sales Professional with demonstrated success driving sustained revenue by working and connecting with customers. Industrious sales professional with strong history of surpassing objectives by leveraging selling and advanced people skills. Talented at generating leads and demonstrating products to close high-volume sales.

Motivated sales professional offering progressive sales and marketing experience. Highly results-oriented and energetic with unsurpassed interpersonal and communication strengths. Productive, hardworking and known for consistent stellar performance against target sales goals and customer service expectations.

Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions.

Energetic Sales associate bringing experience in retail product sales. Maintains current insight on market trends and customer preferences to boost sales. Open and clear communicator skillful in resolving conflicts and completing purchases.

Skills
  • Stocking and Replenishing
  • Merchandising Knowledge
  • Sales
  • Product and Service Sales
  • Point of Sale Knowledge
  • Exceptional Customer Service
  • Sales trends
  • Multi-tasking strength
  • Cash Handling
  • Sales expertise
  • Product promotions
  • Relationship building
  • Point of sale operation
  • Social perceptiveness
  • Problem-solving skills
  • Adapt to diverse groups
  • Excellent people skills
  • Merchandising understanding
  • Cash register operation
Education
Kaplan University Portland, ME, Expected in 06/2013 Medical Assistant : Medical Assistant - GPA :
Work History
San Francisco Goodwill - Sales Associate
Bayview, ID, 07/2017 - 08/2019
  • Prepared merchandise for sales floor by pricing or tagging.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Engaged with customers to effectively build rapport and lasting relationships.
  • Answered customer questions regarding sizing, accessories and proper care for merchandise.
  • Developed, marketed and sold full range of products and support services.
  • Maintained customer satisfaction with quick and professional handling of product returns.
  • Prepared large cash deposits with zero discrepancies.
  • Applied security and loss prevention training toward recognizing risks and reducing store theft.
  • Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
  • Worked alongside retail representatives to enhance product presentations and advertising collateral.
  • Completed orders and organized product deliveries to meet customer timetables.
  • Processed product returns and assisted customers with other selections.
  • Maintained records related to sales, returns and inventory availability.
  • Solved customer challenges by offering relevant products and services.
  • Provided positive first impressions to welcome existing, new and potential customers.
  • Ran lottery machine.
San Francisco Goodwill - Sales Associate
Commerce, CA, 06/2018 - 07/2019
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Engaged with customers to effectively build rapport and lasting relationships.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Trained and developed new sales team associates in products, selling techniques and company procedures.
  • Prepared large cash deposits with zero discrepancies.
  • Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
  • Solved customer challenges by offering relevant products and services.
  • Provided positive first impressions to welcome existing, new and potential customers.
  • Increased sales by offering advice on purchases and promoting additional products.
  • Answered customer questions regarding sizing, accessories and proper care for merchandise.
  • Maintained records related to sales, returns and inventory availability.
  • Processed product returns and assisted customers with other selections.
Department Of Veterans Affairs - Pharmacy Technician
Auburn, CA, 07/2016 - 07/2017
  • Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
  • Consulted with insurance company representatives to complete claims processing, resolve concerns and reconcile payments.
  • Entered and processed patients' prescriptions into internal system.
  • Restocked pharmacy shelves with current merchandise to drive consistent peripheral sales.
  • Monitored ordering of pharmacy medication stock to maintain streamlined inventory and low overhead.
  • Performed various pharmacy operational activities with strong commitment to accuracy, efficiency and service quality.
  • Maintained proper drug storage procedures, registries, and records for controlled drugs.
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Counted and labeled prescriptions with correct item and quantity.
  • Coordinated with insurance representatives to process claims and calculate correct co-pay information for patients.
  • Helped pharmacist clear problematic prescriptions and address customer questions to keep pharmacy efficient.
  • Stocked, labeled and inventoried medication to keep accurate records.
  • Calculated dosage, filled prescriptions and prepared prescription labels with absolute accuracy.
  • Verified patient data and billing information to discover and resolve erroneous bills due to system errors.
  • Communicated instructions to patients or caregivers about proper use and storage of drugs.
  • Located and measured medications according to prescription information, making modifications as instructed by pharmacists and providers.
  • Reviewed and verified customer information and insurance provider information.
  • Counted, measured, and compounded medications following standard procedures.
  • Counted, measured and compounded medications following standard procedures.
  • Communicated with prescribers to verify medication dosages, refill authorizations and patient information.
  • Resolved non-routine issues like third party billing, computer system and customer service issues.
  • Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems and locating items.
  • Collected co-payments or full payments from customers.
  • Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
  • Provided consultations and answered inquiries from patients, healthcare professionals and physicians regarding drugs, potential side effects and specified use.
  • Assisted pharmacist by filling prescriptions for customers and responding to patient questions regarding prescription and medication-specific issues.
  • Set up and modified patient profiles in System to include current information such as medications and insurance details.
  • Processed over Number prescriptions per day in busy pharmacy achieving decreased customer wait times and maintaining excellent customer satisfaction.
  • Coordinated verification and filling of more than Number daily prescriptions in high-volume Type pharmacy environment.
  • Assisted patients in minimizing medical expenses by recommending generic alternative prescription medications.

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Resume Overview

School Attended

  • Kaplan University

Job Titles Held:

  • Sales Associate
  • Sales Associate
  • Pharmacy Technician

Degrees

  • Medical Assistant

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