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Sales Associate Resume Example

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SALES ASSOCIATE
Summary

Driven employee with exceptional record of accomplishment in exceeding sales, service and performance targets. In-depth understanding of products, services and market conditions. High-energy team player ready to leverage abilities to positively impact sales numbers and promote company success.

Skills
  • Dispute mediation
  • Merchandising knowledge
  • Retail loss prevention
  • Inventory control procedures
  • Cash handling accuracy
  • Documentation and recordkeeping
  • Energetic self-starter
  • Customer- and service-oriented
  • Outgoing personality
  • Product Sales
  • Listening skills
  • Excellent communication skills
  • Written and oral communication skills
  • Money handling
  • Retail merchandising expertise
  • Reading comprehension skills
  • Reliable and punctual
  • Team player mentality
Experience
Sales Associate, Scheels Sports, March 2020-CurrentFargo , ND
  • Retained product, service and company policy knowledge to serve as resource for both coworkers and customers.
  • Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
  • Answered incoming telephone calls to provide information about products, services, store hours, policies and promotions.
  • Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
  • Assisted customers by finding needed items and checking inventory for items at other locations.
  • Built and maintained effective relationships with peers and upper management to drive team success toward common sales, service and operational goals.
  • Mentored team members in mastering sales techniques to consistently exceed objectives.
  • Trained all new sales employees on effective sales, service and operational strategies to maximize team performance.
  • Sold various products by explaining unique features and educating customers on proper application.
  • Reset store displays for special events and seasonal merchandise changes.
  • Met with customers to offer assistance with selecting merchandise, finding accessories and completing purchases.
  • Maintained well-stocked and organized sales floor with latest merchandise to drive sustained sales revenue.
  • Listened to customer needs to identify and recommend optimal selections.
  • Kept apprised of emerging trends and provided informative customer service to assist in product selection.
  • Assisted customers by finding needed items and checking inventory for items at other locations.
Sales Associate, Scheels Sports, February 2019-May 2020Sioux Falls , SD
  • Retained product, service and company policy knowledge to serve as resource for both coworkers and customers.
  • Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
  • Answered incoming telephone calls to provide information about products, services, store hours, policies and promotions.
  • Kept apprised of emerging trends and provided informative customer service to assist in product selection.
  • Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
  • Built and maintained effective relationships with peers and upper management to drive team success toward common sales, service and operational goals.
  • Sold various products by explaining unique features and educating customers on proper application.
  • Helped customers by responding to inquiries and locating products.
  • Processed orders and coordinated product deliveries.
  • Met and consistently exceeded revenue targets with proactive, customer-specific suggestions of accessories and related items.
  • Conferred with management to offer feedback on operations and promotions based on customer preferences and purchasing habits.
  • Reset store displays for special events and seasonal merchandise changes.
  • Met with customers to offer assistance with selecting merchandise, finding accessories and completing purchases.
  • Maintained well-stocked and organized sales floor with latest merchandise to drive sustained sales revenue.
  • Provided every customer with comprehensive assistance upon entering store through merchandise selection and completion of purchases.
  • Listened to customer needs to identify and recommend optimal selections.
Cashier, Menards, Inc., June 2017-September 2019Freeport , IL
  • Resolved issues regarding customer complaints and escalated worsening concerns to manager for remediation.
  • Operated cash register, collected payments and provided accurate change.
  • Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
  • Trained new team members in cash register operation, stock procedures and customer service.
  • Processed all sales transactions accurately and promptly to prevent long customer wait times.
  • Trained new employees in cashiering procedures, offering assistance in resolving issues.
  • Received payments and issued receipts.
  • Completed end-of-day counts and secured funds to prevent loss or theft.
  • Learned roles of other departments to provide coverage and keep store operational.
  • Increased sales by suggesting specific purchases to customers.
  • Promoted specific item options to drive sales and achieve add-on purchases.
  • Worked closely with front-end staff to assist customers and maintain satisfaction levels.
  • Processed transactions per day with exceptional accuracy.
  • Completed daily recovery tasks to keep areas clean and neat for maximum efficiency.
  • Observed company return policy when processing refunds.
  • Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
Photographer, Viacomcbs Inc., June 2016-September 2019Fort Lauderdale , FL
  • Used out-of-the-box thinking to obtain perfect shot.
  • Cropped, manipulated and performed color-balance for final images.
  • Explained price and package details to customers.
  • Monitored studio for adequate quantities of supplies.
  • Improvised photographic methods and techniques.
  • Adjusted apertures, shutter speeds and camera focus according to combinations of factors, including lighting, depth of field, subject motion and exposure speed.
  • Kept team on track by assigning and supervising their activities and giving constructive feedback.
  • Exceeded customer satisfaction by finding creative solutions to problems.
  • Motivated and encouraged team members to communicate more openly and constructively with each other.
Education and Training
Some College (No Degree)General Studies, Walters State Community College, City
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How this resume score could be improved?

Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:

90Good
Resume Strength
  • Length

Resume Overview

School Attended

  • Walters State Community College

Job Titles Held:

  • Sales Associate
  • Cashier
  • Photographer

Degrees

  • Some College (No Degree)

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