Sales Associate Resume Example
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SALES ASSOCIATE
Summary
Driven employee with exceptional record of accomplishment in exceeding sales, service and performance targets. In-depth understanding of products, services and market conditions. High-energy team player ready to leverage abilities to positively impact sales numbers and promote company success.
Skills
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Experience
Sales Associate, Scheels Sports, March 2020-CurrentFargo , ND
- Retained product, service and company policy knowledge to serve as resource for both coworkers and customers.
- Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
- Answered incoming telephone calls to provide information about products, services, store hours, policies and promotions.
- Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
- Assisted customers by finding needed items and checking inventory for items at other locations.
- Built and maintained effective relationships with peers and upper management to drive team success toward common sales, service and operational goals.
- Mentored team members in mastering sales techniques to consistently exceed objectives.
- Trained all new sales employees on effective sales, service and operational strategies to maximize team performance.
- Sold various products by explaining unique features and educating customers on proper application.
- Reset store displays for special events and seasonal merchandise changes.
- Met with customers to offer assistance with selecting merchandise, finding accessories and completing purchases.
- Maintained well-stocked and organized sales floor with latest merchandise to drive sustained sales revenue.
- Listened to customer needs to identify and recommend optimal selections.
- Kept apprised of emerging trends and provided informative customer service to assist in product selection.
- Assisted customers by finding needed items and checking inventory for items at other locations.
Sales Associate, Scheels Sports, February 2019-May 2020Sioux Falls , SD
- Retained product, service and company policy knowledge to serve as resource for both coworkers and customers.
- Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
- Answered incoming telephone calls to provide information about products, services, store hours, policies and promotions.
- Kept apprised of emerging trends and provided informative customer service to assist in product selection.
- Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
- Built and maintained effective relationships with peers and upper management to drive team success toward common sales, service and operational goals.
- Sold various products by explaining unique features and educating customers on proper application.
- Helped customers by responding to inquiries and locating products.
- Processed orders and coordinated product deliveries.
- Met and consistently exceeded revenue targets with proactive, customer-specific suggestions of accessories and related items.
- Conferred with management to offer feedback on operations and promotions based on customer preferences and purchasing habits.
- Reset store displays for special events and seasonal merchandise changes.
- Met with customers to offer assistance with selecting merchandise, finding accessories and completing purchases.
- Maintained well-stocked and organized sales floor with latest merchandise to drive sustained sales revenue.
- Provided every customer with comprehensive assistance upon entering store through merchandise selection and completion of purchases.
- Listened to customer needs to identify and recommend optimal selections.
Cashier, Menards, Inc., June 2017-September 2019Freeport , IL
- Resolved issues regarding customer complaints and escalated worsening concerns to manager for remediation.
- Operated cash register, collected payments and provided accurate change.
- Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
- Trained new team members in cash register operation, stock procedures and customer service.
- Processed all sales transactions accurately and promptly to prevent long customer wait times.
- Trained new employees in cashiering procedures, offering assistance in resolving issues.
- Received payments and issued receipts.
- Completed end-of-day counts and secured funds to prevent loss or theft.
- Learned roles of other departments to provide coverage and keep store operational.
- Increased sales by suggesting specific purchases to customers.
- Promoted specific item options to drive sales and achieve add-on purchases.
- Worked closely with front-end staff to assist customers and maintain satisfaction levels.
- Processed transactions per day with exceptional accuracy.
- Completed daily recovery tasks to keep areas clean and neat for maximum efficiency.
- Observed company return policy when processing refunds.
- Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
Photographer, Viacomcbs Inc., June 2016-September 2019Fort Lauderdale , FL
- Used out-of-the-box thinking to obtain perfect shot.
- Cropped, manipulated and performed color-balance for final images.
- Explained price and package details to customers.
- Monitored studio for adequate quantities of supplies.
- Improvised photographic methods and techniques.
- Adjusted apertures, shutter speeds and camera focus according to combinations of factors, including lighting, depth of field, subject motion and exposure speed.
- Kept team on track by assigning and supervising their activities and giving constructive feedback.
- Exceeded customer satisfaction by finding creative solutions to problems.
- Motivated and encouraged team members to communicate more openly and constructively with each other.
Education and Training
Some College (No Degree)General Studies, Walters State Community College, City
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Resume Strength
- Length
Resume Overview
School Attended
- Walters State Community College
Job Titles Held:
- Sales Associate
- Cashier
- Photographer
Degrees
- Some College (No Degree)
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