LiveCareer-Resume

sales associate resume example with 5+ years of experience

Jessica Claire
, , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - resumesample@example.com - : - -
Professional Summary

Highly motivated with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased sales, improving buying experience and elevating company profile with target market. Consistently recognized for sales performance and excellence in customer service.

Skills
  • StocClaire and Replenishing
  • Merchandising Knowledge
  • Sales
  • Product and Service Sales
  • Point of Sale Knowledge
  • Exceptional Customer Service
  • Sales trends
  • Client Service
  • Professional demeanor
  • Merchandising understanding
  • Point of sale operation
  • Adapt to diverse groups
  • Sales training
  • Product promotions
  • Multi-tasClaire strength
  • Cash register operation
  • Relationship building
  • Excellent people skills
  • Cash Handling
  • Problem-solving skills
  • Upselling
  • Social perceptiveness
  • Sales expertise
Work History
12/2016 to 01/2018
Sales Associate Six Flags, Inc. Spring, TX,
  • Prepared merchandise for sales floor by pricing or tagging.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Engaged with customers to effectively build rapport and lasting relationships.
  • Developed, marketed and sold full range of products and support services.
  • Boosted sales by conferring with customers to evaluate purchase requirements and recommend best-fit company offerings.
  • Processed product returns and assisted customers with other selections.
  • Implemented up-selling strategies such as recommending accessories and complementary purchases to boost revenue.
  • Maintained records related to sales, returns and inventory availability.
  • Trained and developed new sales team associates in products, selling techniques and company procedures.
  • Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.
  • Maintained customer satisfaction with quick and professional handling of product returns.
  • Solved customer challenges by offering relevant products and services.
03/2014 to 12/2016
Assistant Manager Cafe Rio American Fork, UT,
  • Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
  • Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
  • Achieved recognition for contribution to store success by optimizing sales.
  • Set and enforced policies focused on increasing team productivity and strengthening operational efficiency.
  • Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
  • Directed merchandising, promotion and brand loyalty efforts for business segment with greatest sales volume.
  • Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
  • Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
  • Verified inventory counts remained within monthly tolerance levels and compiled financial data in compliance with budget.
  • Increased sales by driving operational efficiencies and building excellent customer rapport.
  • Mentored sales team in applying effective sales techniques and delivering top-notch customer service.
  • Increased sales revenues by promoting complementary products and educating customers about store promotions.
  • Monitored security and handled incidents calmly.
  • Completed regular inventory counts to verify stock levels, address discrepancies and forecast future needs.
  • Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.
09/2013 to 03/2014
Sales Associate Six Flags, Inc. Arlington, TX,
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Engaged with customers to effectively build rapport and lasting relationships.
  • Maintained customer satisfaction with quick and professional handling of product returns.
  • Provided positive first impressions to welcome existing, new and potential customers.
  • Answered customer questions regarding sizing, accessories and proper care for merchandise.
  • Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
11/2011 to 11/2012
Call Center Representative First Transit Glen Burnie, MD,
  • Completed orders and organized product deliveries to meet customer timetables.
  • Implemented up-selling strategies such as recommending accessories and complementary purchases to boost revenue.
  • Maintained accurate and current customer account data with manual forms processing and digital information updates.
  • Processed over Number debit and credit card and electronic check payments per Timeframe with Software and Software.
  • Adhered to company policies and scripts to consistently achieve call-time and quality standards.
  • Reduced downtime to support quality control, boost revenue and complete projects on time and under budget.
  • Learned and maintained in-depth understanding of product information, providing knowledgeable responses to diverse questions.
  • Used consultative sales approach to understand customer needs and recommend relevant offerings.
  • Leveraged sales expertise to promote products and capitalized on upsell opportunities.
  • Maintained up-to-date knowledge of product and service changes.
  • Recommended products to customers, thoroughly explaining details.
  • Provided excellent customer care by responding to requests, assisting with product selection and handling ordering functions.
Education
Expected in to to
General Transfer Studies: General Studies
St. Louis Community College - St. Louis, Mo,
GPA:
Expected in to to
Associate : Pharmacy Technician
Anthem College - Maryland Heights - Maryland Heights, MO
GPA:

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Resume Overview

School Attended

  • St. Louis Community College
  • Anthem College - Maryland Heights

Job Titles Held:

  • Sales Associate
  • Assistant Manager
  • Sales Associate
  • Call Center Representative

Degrees

  • General Transfer Studies
  • Associate

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