LiveCareer-Resume

sales associate resume example with 19+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
  • :
Summary

Customer-focused Retail Associate with solid understanding of retail dynamics, marketing and customer service. Offering 20 years of experience providing quality product recommendations and solutions to meet customer needs and exceed expectations. Demonstrated record of exceeding revenue targets by leveraging communication skills and sales expertise.

Skills
  • Relationship selling
  • Cash handling accuracy
  • Merchandising knowledge
  • Excellent communication skills
  • Cash register operation
  • Outgoing personality
  • Written and oral communication skills
  • Customer- and service-oriented
  • Team player mentality
  • Product Sales
  • Money handling
  • Energetic self-starter
  • Listening skills
  • Retail merchandising expertise
Experience
Sales Associate, 10/2018 to 07/2021
SkechersFlorida, PR,
  • Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
  • Sold various products by explaining unique features and educating customers on proper application.
  • Answered incoming telephone calls to provide store, products and services information.
  • Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
  • Assisted teammates with sales-processing tasks to meet daily sales goals.
  • Met merchandise processing standards and maintained organized and accessible work area.
  • Built trusting relationships with customers by making personal connections.
  • Trained all new sales employees on effective sales, service and operational strategies to maximize team performance.
  • Helped average of 25 customers per day by responding to inquiries and locating products.
  • Recorded and resolved daily transactions to promote revenue generation and customer satisfaction.
  • Providing customer service by assisting customers in sales; operating cash drawer to receive payment.
  • Assisted with price management, mark-downs, floor displays, inventory, receiving and stocking merchandise.
  • Working floor to planogram of merchandise
Backup Scanning Coordinator/Backup Receiver/Cashier, 11/2017 to 08/2018
Harris TeeterCity, STATE,
  • Operated equipment such as box cutters, hand jacks, tape guns and scanners in alignment with company guidelines.
  • Completed price changes and maintained proper signage for product displays.
  • Addressed pricing discrepancies by researching original price and fixing inaccurate information.
  • Greeted customers and delivered excellent customer service to promote sales and repeat business.
  • Conducted price audit scans and documented results in software.
  • Coordinated seasonal and promotional marketing collateral and executed signing packages.
  • Assisted customers with payment for purchases.
  • Assisted vendors to bass in product carried within the store; communicated to make sure correct funding was received for payment.
  • Knowledge of computer use to correct, create and handle administrative part of store invoices.
Sales Associate/Bridal Consultant, 11/2001 to 11/2017
Belk Department StoreCity, STATE,
  • Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
  • Sold various products by explaining unique features and educating customers on proper application.
  • Built and maintained relationships with peers and upper management to drive team success.
  • Answered incoming telephone calls to provide store, products and services information.
  • Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
  • Assisted teammates with sales-processing tasks to meet daily sales goals.
  • Retained product, service and company policy knowledge to serve as resource for both coworkers and customers.
  • Offered product and service consultations and employed upselling techniques.
  • Acted as initial contact in addressing customer concerns.
  • Met merchandise processing standards and maintained organized and accessible work area.
  • Coordinated activities with other departments to ensure quality customer service.
  • Built trusting relationships with customers by making personal connections.
  • Trained all new sales employees on effective sales, service and operational strategies to maximize team performance.
  • Helped average of 25 customers per day by responding to inquiries and locating products.
  • Processed orders through company system and coordinated product deliveries.
  • Worked with fellow sales team members to achieve group targets.
  • Suggested bridal registry product to brides, to create the perfect registry for upcoming wedding.
  • Assisted customers with locating merchandise and complementary items.
  • Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
  • Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
  • Recommended merchandise to customers based on needs and preferences.
  • Educated customers on product and service offerings.
  • Helped customers sign up for loyalty programs and submitted completed paperwork.
  • Met or exceeded upselling, donation and credit card sign-up targets on consistent basis by leveraging excellent communication and interpersonal strengths.
Education and Training
: Nursing, Expected in to Cape Fear Community College - Wilmington, NC
GPA:
High School Diploma: , Expected in 06/2001 to Emsley A Laney High School - Wilmington, NC
GPA:

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Resume Overview

School Attended

  • Cape Fear Community College
  • Emsley A Laney High School

Job Titles Held:

  • Sales Associate
  • Backup Scanning Coordinator/Backup Receiver/Cashier
  • Sales Associate/Bridal Consultant

Degrees

  • Some College (No Degree)
  • High School Diploma

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