sales associate resume example with 16 years of experience
JessicaClaire
, , 609 Johnson Ave., 49204, Tulsa, OK100 Montgomery St. 10th Floor
H: (555) 432-1000
C:
resumesample@example.com
Date of Birth:
India:
:
single:
:
Professional Summary
Take-charge professional delivering executive support and team leadership to business operations. Dependable and detail-oriented to manage multiple tasks and priorities. Broad experience includes office management, accounting, accounts receivable, invoicing, dispatching, database management, vendor negotiations and contract management. Recognized for exemplary customer service and team collaboration.
Skills
Verbal and Written Communication
Insurance Billing/Coding
Medical Charting/Medical Report Preparation
Customer Service
Appointment Scheduling
Organization and Time Management
Epic Systems
Office Coordination
Claim Forms
10-Key Proficiency
Report Analysis
Document Retrieval
Insurance Eligibility Verification
Excel Spreadsheets
Advanced MS Office Suite Knowledge
Microsoft Office Suite
Patient Care Coordination
Calm and Effective Under Pressure
Insurance Practices
Registration and Scheduling
Insurance Eligibility Verification
Excel Spreadsheets
Team Goals
Medical Terminology
Medical Office Management
Provider Relations
Medicare/Medicaid
Telephonic Customer Support
Work History
Sales Associate, 10/2013 - Current Hand & Stone – Brandon, FL,
Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
Assessed customer needs to provide assistance and information on product features.
Answered product questions with up-to-date knowledge of sales and promotions.
Engaged customers in friendly, professional dialogue to determine needs.
Led sales planning, development and account management to grow existing accounts and establish new sales accounts.
Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Medical Administrative Secretary, 03/2015 - 01/2021 Health Quest – Highland, NY,
Greeted patients, determined purpose of visit and directed to appropriate staff.
Managed front office customer service, appointment management, billing and administration tasks to streamline workflow.
Transcribed recorded practitioners' diagnoses and recommendations into medical records.
Applied knowledge of medical terminology and insurance processes to support office administration productivity.
Prioritized calls through screening process and transferred calls and recorded messages for appropriate personnel.
Maintained office supplies inventory by checking stock, anticipating department needs, and placing and expediting orders.
Kept information confidential and followed HIPAA guidelines to maintain patient trust.
Organized paperwork such as charts and reports for office and patient needs.
Registered new patients in electronic medical records prior to appointment scheduling.
Located, checked in, and pulled medical records for patient appointments and incomplete charts.
Used knowledge of medical terminology to transcribe patient information from written copy, electronic equipment, or verbal direction.
Patient Service Representative, 03/2007 - 03/2015 University Of Pennsylvania – City, STATE,
Accessed patient information through various software applications, maintaining strict confidentiality to remain compliant with HIPAA regulations.
Obtained insurance verification and authorization to submit financial clearance of patient accounts.
Documented patient counters in hospital system and initiated follow-up actions.
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