sales associate resume example with 1+ years of experience
JessicaClaire
, , 609 Johnson Ave., 49204, Tulsa, OK100 Montgomery St. 10th Floor
H: (555) 432-1000
C:
resumesample@example.com
Date of Birth:
India:
:
single:
:
Professional Summary
Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased revenue, improving buying experience and elevating company profile with targeted markets. Consistently recognized for sales performance and excellence in customer service.
Focused Stocker considered a team player and reliable employee. Customer service-oriented and committed to quality assurance. Pursuing a role where hard work and dedication will be highly valued.
Skills
Stocking and Receiving
Time Management
Customer Service
Order Processing
Verbal and Written Communication
Store Opening and Closing
Cash Handling
Teamwork and Collaboration
Policy and Procedure Adherence
POS System Operations
Suggestive Selling
Speaking Clearly
Corrective Actions
Battery Testing and Installation
Mobility Devices
Merchandising
Work History
Sales Associate, 12/2021 - Current Music And Arts – Winfield, IL,
Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
Informed customers about special promotions and provided detailed information for various products.
Developed and actualized customer service initiatives to decrease wait times.
Executes excellent sales floor merchandising and selling.
Resolved concerns with products or services to help with retention and drive sales.
Collected customer feedback and made process changes to exceed customer satisfaction goals.
Developed community reputation through commitment to customer satisfaction and strong client relationships.
Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
Provided positive first impressions to welcome existing, new and potential customers.
Helped customers locate products and checked store system for merchandise at other sites.
Answered customer questions regarding sizing, accessories and proper care for merchandise.
Completed physical inventory counts each month.
Worked with supervisors and team members to understand supply needs and bring levels within desired tolerances.
Blocked and faced products on displays and shelves in accordance with company policy.
Assisted customers by finding items quickly to boost store satisfaction rates.
Removed debris and packaging from boxes and separated for recycling or disposal.
Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.
Inspected floor displays, noted missing items and immediately replenished merchandise.
Checked and pulled defective or expired products from shelves.
Observed safety protocols when transporting merchandise to different areas of store to alleviate item damage.
Maintained fitness in order to move merchandise efficiently and safely.
Delivered assistance and service by carrying packages and bags and securing customer purchases in vehicles.
Calculated correct order totals, updated accounts and maintained detailed records for inventory management.
Placed orders for new supplies based on established needs and special circumstances.
Maintained neat, orderly and safe work space.
Maintained well-organized restocking areas to avoid blocking aisles or creating safety hazards.
Prepared merchandise for transfer to shelves by removing packing materials and applying identifying codes, such as price or inventory control numbers.
Placed products in correct storage locations to keep stock areas organized and inventory counts accurate.
Rotated stock correctly to prevent out-of-date products and removed aging items from main shelving to build special promotional displays.
Consistently lifted materials weighing as much as 50 pounds.
Assisted in development of trainees, providing instruction and support to optimize readiness.
Sales Associate, 09/2018 - 11/2018 Music And Arts – Agoura Hills, CA,
Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
Provided positive first impressions to welcome existing, new and potential customers.
Helped customers locate products and checked store system for merchandise at other sites.
Answered customer questions regarding sizing, accessories and proper care for merchandise.
Prepared merchandise for sales floor by pricing or tagging.
Solved customer challenges by offering relevant products and services.
Increased sales by offering advice on purchases and promoting additional products.
Maintained customer satisfaction with quick and professional handling of product returns.
Processed product returns and assisted customers with other selections.
Implemented up-selling strategies such as recommending accessories and complementary purchases to boost revenue.
Trained and developed new sales team associates in products, selling techniques and company procedures.
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