Motivated sales professional offering progressive sales and marketing experience. Highly results-oriented and energetic with unsurpassed interpersonal and communication strengths. Productive, hardworking and known for consistent stellar performance against target sales goals and customer service expectations.
Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions.
Skills
Sales
Point of Sale Knowledge
Stocking and Replenishing
Merchandising Knowledge
Sales trends
Exceptional Customer Service
Product and Service Sales
Relationship building
Point of sale operation
Client Service
Upselling
Cash Handling
Shipment processing
Adapt to diverse groups
Multi-tasking strength
Problem-solving skills
Social perceptiveness
Product promotions
Excellent people skills
Work History
Sales Associate, 09/2021 - Current Tegna – Knoxville, TN,
Engaged with customers to effectively build rapport and lasting relationships.
Prepared merchandise for sales floor by pricing or tagging.
Helped customers locate products and checked store system for merchandise at other sites.
Maintained records related to sales, returns and inventory availability.
Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.
Completed orders and organized product deliveries to meet customer timetables.
Evaluated inventory and delivery needs and optimized strategies to meet customer demands.
Applied security and loss prevention training toward recognizing risks and reducing store theft.
Trained and developed new sales team associates in products, selling techniques and company procedures.
Prepared large cash deposits with zero discrepancies.
Provided positive first impressions to welcome existing, new and potential customers.
Achieved perfect attendance and on-time record.
Shift Leader, 10/2020 - 08/2021 Bakers Square – Chicago, IL,
Delivered superior training and leadership to teams to boost performance and help team members achieve performance targets.
Evaluated employee skills and knowledge regularly, training and mentoring individuals with lagging skills.
Prepared shift summary reports for supervisor and communicated regularly on goals and progress.
Monitored employee actions for safety, sanitation and general housekeeping compliance, proactively protecting staff and customers from safety hazards and infection risk.
Enforced company policies and regulations with employees.
Trained new employees and delegated daily tasks and responsibilities.
Trained Number personnel in Brand equipment maintenance and enforced participation in exercises focused on developing Skill.
Identified and communicated customer needs to supply chain capacity and quality teams.
Implemented and executed reviews of computer systems for compliance with state and federal regulations.
Established team priorities, maintained schedules and monitored performance.
Evaluated existing operations and current market trends to identify necessary improvements and capitalize on changes.
Used Type strategies to promote exceptional customer service and create positive environment for employees and clients.
Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
Implemented Type and Type process improvement initiatives within department resulting in Result.
Enhanced Type initiatives while managing effective marketing campaigns.
Identified and diminished performance gaps by coaching and supervising Number subordinates.
Assisted in organizing and overseeing assignments, planning and coordinating in-house and outsourced resources.
Performed supplier risk evaluations and supported regulatory inspections.
Entered data into Software system, implementing tight safeguards to secure financial and personal information.
Rotated merchandise and displays to feature new products and promotions.
Oversaw talented team by actively communicating project information, remedying issues and delivering positive feedback.
Created incentive programs and contests to support and award top performers.
Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
Created successful work schedules for each team member to maintain deadlines and fully staff shifts.
Mentored newly hired employees on operating equipment and safety and developed training manual to use for reference.
Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
Regulated pricing, inventory count and supply during shift hours.
Identified team weak points and implemented corrective actions to resolve concerns.
Childcare Assistant, 07/2016 - 09/2018 Archdiocese Of San Antonio – Pleasanton, TX,
Applied positive behavior management techniques to enhance social interactions and emotional development.
Observed play activities to identify positive behaviors and areas in need of improvement, implementing behavior redirection where appropriate.
Maintained accurate and detailed records of enrollments, attendance, health and safety, emergency contact information and incident reports.
Enforced rules and managed behavior through developmentally appropriate discipline.
Administered medication and minor first aid to sick and injured students.
Read and told stories to promote and support overall language development.
Maintained effective schedule balance between rest periods, active play and instruction.
Maintained daily records of children's individual activities, behaviors, meals and naps.
Promoted language development skills through reading and storytelling.
Sanitized dishes, tabletops, toys and frequently touched surfaces to prevent spreading of germs.
Discussed programs policies and practices to families and visitors.
Identified early warning signs of emotional and developmental problems in children.
Offered parents daily reports outlining activities, behavior and accomplishments.
Education
GED: , Expected in 05/2008 - Laverne High School - Laverne, OK GPA:
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