Sales Associate resume example with 3+ years of experience

Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000,
Professional Summary

Motivated sales professional offering progressive sales and marketing experience. Highly results-oriented and energetic with unsurpassed interpersonal and communication strengths. Productive, hardworking and known for consistent stellar performance against target sales goals and customer service expectations.

Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions.

  • Sales
  • Point of Sale Knowledge
  • Stocking and Replenishing
  • Merchandising Knowledge
  • Sales trends
  • Exceptional Customer Service
  • Product and Service Sales
  • Relationship building
  • Point of sale operation
  • Client Service
  • Upselling
  • Cash Handling
  • Shipment processing
  • Adapt to diverse groups
  • Multi-tasking strength
  • Problem-solving skills
  • Social perceptiveness
  • Product promotions
  • Excellent people skills
Work History
09/2021 to Current Sales Associate Tegna | Knoxville, TN,
  • Engaged with customers to effectively build rapport and lasting relationships.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Maintained records related to sales, returns and inventory availability.
  • Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
  • Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.
  • Completed orders and organized product deliveries to meet customer timetables.
  • Evaluated inventory and delivery needs and optimized strategies to meet customer demands.
  • Applied security and loss prevention training toward recognizing risks and reducing store theft.
  • Trained and developed new sales team associates in products, selling techniques and company procedures.
  • Prepared large cash deposits with zero discrepancies.
  • Provided positive first impressions to welcome existing, new and potential customers.
  • Achieved perfect attendance and on-time record.
10/2020 to 08/2021 Shift Leader Bakers Square | Chicago, IL,
  • Delivered superior training and leadership to teams to boost performance and help team members achieve performance targets.
  • Evaluated employee skills and knowledge regularly, training and mentoring individuals with lagging skills.
  • Prepared shift summary reports for supervisor and communicated regularly on goals and progress.
  • Monitored employee actions for safety, sanitation and general housekeeping compliance, proactively protecting staff and customers from safety hazards and infection risk.
  • Enforced company policies and regulations with employees.
  • Trained new employees and delegated daily tasks and responsibilities.
  • Trained Number personnel in Brand equipment maintenance and enforced participation in exercises focused on developing Skill.
  • Identified and communicated customer needs to supply chain capacity and quality teams.
  • Implemented and executed reviews of computer systems for compliance with state and federal regulations.
  • Established team priorities, maintained schedules and monitored performance.
  • Evaluated existing operations and current market trends to identify necessary improvements and capitalize on changes.
  • Used Type strategies to promote exceptional customer service and create positive environment for employees and clients.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Implemented Type and Type process improvement initiatives within department resulting in Result.
  • Enhanced Type initiatives while managing effective marketing campaigns.
  • Identified and diminished performance gaps by coaching and supervising Number subordinates.
  • Assisted in organizing and overseeing assignments, planning and coordinating in-house and outsourced resources.
  • Performed supplier risk evaluations and supported regulatory inspections.
  • Entered data into Software system, implementing tight safeguards to secure financial and personal information.
  • Rotated merchandise and displays to feature new products and promotions.
  • Oversaw talented team by actively communicating project information, remedying issues and delivering positive feedback.
  • Created incentive programs and contests to support and award top performers.
  • Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
  • Created successful work schedules for each team member to maintain deadlines and fully staff shifts.
  • Mentored newly hired employees on operating equipment and safety and developed training manual to use for reference.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
  • Regulated pricing, inventory count and supply during shift hours.
  • Identified team weak points and implemented corrective actions to resolve concerns.
07/2016 to 09/2018 Childcare Assistant Archdiocese Of San Antonio | Pleasanton, TX,
  • Applied positive behavior management techniques to enhance social interactions and emotional development.
  • Observed play activities to identify positive behaviors and areas in need of improvement, implementing behavior redirection where appropriate.
  • Maintained accurate and detailed records of enrollments, attendance, health and safety, emergency contact information and incident reports.
  • Enforced rules and managed behavior through developmentally appropriate discipline.
  • Administered medication and minor first aid to sick and injured students.
  • Read and told stories to promote and support overall language development.
  • Maintained effective schedule balance between rest periods, active play and instruction.
  • Maintained daily records of children's individual activities, behaviors, meals and naps.
  • Promoted language development skills through reading and storytelling.
  • Sanitized dishes, tabletops, toys and frequently touched surfaces to prevent spreading of germs.
  • Discussed programs policies and practices to families and visitors.
  • Identified early warning signs of emotional and developmental problems in children.
  • Offered parents daily reports outlining activities, behavior and accomplishments.
Expected in 05/2008 GED | Laverne High School, Laverne, OK GPA:

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Resume Overview

School Attended

  • Laverne High School

Job Titles Held:

  • Sales Associate
  • Shift Leader
  • Childcare Assistant


  • GED

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