sales associate resume example with 5+ years of experience
JessicaClaire
Montgomery Street, San Francisco, CA94105(555) 432-1000, resumesample@example.com
Professional Summary
Jessica Claire has 5 years of experince in sales, customer relations, and customer service. 3 years of experince as an adminastrive and personal assistant. Possesses expertise in multitasking, handling correspondence, and record keeping. Had a loyal and consistent cliental base, and maximized store sales goals and increase producitivy. Jessica is goal and detail oriented. She is reliable and punctual. Jessica is willing to go above and beyond to meet and exceed expectations and expand her horizons.
Skills
Product and Service Sales
Exceptional Customer Service
Sales expertise
Professional demeanor
Problem-solving skills
Excellent people skills
Relationship building
Multi-tasking strength
Report Development
Correspondence Handling
Customer and client relations
Filing and data archiving
Internal communications
Work History
12/2019 to CurrentSales AssociateTegna | Charlotte, NC,
Implemented up-selling strategies, encompassing recommendation of accessories and complementary purchases.
Maintained records related to sales, returns and inventory availability.
Trained and developed new sales team associates in products, selling techniques and company procedures.
Worked alongside retail representatives to boost sales by enhancing product presentations and advertising collateral.
Analyzed and properly processed product returns, assisting customers with finding alternative merchandise to meet needs.
Educated customers on promotions to enhance sales.
Liaised with customers and recommended specific products and specials, aligning with individual needs, requirements and specifications.
Offered each customer top-notch, personal service and polite support to boost sales and customer satisfaction.
Improved operational efficiencies while managing customers requests, store inventory, transactions, new purchase orders and pricing needs.
Met or exceeded sales objectives on consistent basis to drive company growth.
03/2016 to 12/2019Administrative AssistantPromedica Senior Care | Marco Island, FL,
Composed internal memos and external correspondence for senior management and reviewed all documentation to eliminate errors.
Performed general office duties, including answering multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
Executed record filing system to improve document organization and management.
Interacted with vendors, contractors and professional services personnel to receive orders, direct activities and communicate instructions.
Monitored owner's work calendar and scheduled appointments, meetings and travel.
Created detailed expense reports and requests for capital expenditures.
Processed invoices and expenses to facilitate on-time payment.
Maintained staff directory and company policy handbook for human resources department.
Handled client correspondence and tracked records to foster office efficiency.
Produced accurate office files, updated spreadsheets and crafted presentations to support executives and boost team efficiency.
12/2017 to 07/2018Beauty AdvisorBelk | Kennesaw, GA,
Evaluated client needs and recommended treatments and strategy to achieve desired result
Recommended appropriate products to meet customers' individual needs.
Recorded notes for future reference, including customer preferences and services delivered.
Supported reception efficiency by taking phone calls, inputting appointments and collecting payments.
Assisted customers by answering questions and fulfilling requests.
Provided accurate information about promotions, customer programs and products, helping drive high customer retention.
Listened to customer needs and desires to identify and recommend optimal products.
Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
Worked with diligence to regularly meet or exceed special targets, including credit card applications, special donations and specific product promotions.
Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
Met and exceeded upsell goals by highlighting target merchandise with strategic promotional approaches.
12/2016 to 07/2017Sales AssociateTegna | Houston, TX,
Offered each customer top-notch, personal service and polite support to boost sales and customer satisfaction.
Improved operational efficiencies while managing customers requests, store inventory, transactions, new purchase orders and pricing needs.
Tracked stock using company inventory management software.
Applied security and loss prevention training toward recognizing risks and reducing store theft.
Worked alongside retail representatives to boost sales by enhancing product presentations and advertising collateral.
Analyzed and properly processed product returns, assisting customers with finding alternative merchandise to meet needs.
Educated customers on promotions to enhance sales.
Engaged with customers to effectively build rapport and lasting relationships.
Education
Expected in 07/2016 to to High School Diploma | Home Schooled, Tickfaw, LA, GPA:
Expected in to to No Degree | Radiologic TechnologyFranciscan Missionaries of Our Lady University, Baton Rouge, LAGPA:
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