LiveCareer-Resume

sales associate resume example with 5+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
  • :
Summary

Customer-focused Retail Associate with solid understanding of retail dynamics, marketing and customer service. Offering 5 years of experience providing quality product recommendations and solutions to meet customer needs and exceed expectations. Demonstrated record of exceeding revenue targets by leveraging communication skills and sales expertise.

Skills
  • Relationship selling
  • Inventory control procedures
  • Merchandising knowledge
  • [Type] brand promotions
  • Cash handling accuracy
  • Outgoing personality
  • Written and oral communication skills
  • Customer- and service-oriented
  • POS system operation
  • Cash register operation
  • Listening skills
  • Key account generation
  • Excellent communication skills
  • Money handling
  • Energetic self-starter
  • Sales expertise
  • Sales development
  • Reliable and punctual
  • Verbal/written communication
  • Team player mentality
Experience
Sales Associate, 06/2020 to 07/2021
Terra Tech CorpSanta Ana, CA,
  • Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
  • Sold various products by explaining unique features and educating customers on proper application.
  • Built and maintained relationships with peers and upper management to drive team success.
  • Answered incoming telephone calls to provide store, products and services information.
  • Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
  • Assisted teammates with sales-processing tasks to meet daily sales goals.
  • Retained product, service and company policy knowledge to serve as resource for both coworkers and customers.
  • Offered product and service consultations and employed upselling techniques.
  • Coordinated activities with other departments to ensure quality customer service.
  • Acted as initial contact in addressing customer concerns.
  • Built trusting relationships with customers by making personal connections.
  • Met merchandise processing standards and maintained organized and accessible work area.
  • Helped average of [Number] customers per day by responding to inquiries and locating products.
  • Facilitated timely product launches and delivered exceptional customer service to enable account retention and growth.
  • Negotiated and closed deals with minimal oversight.
Sales Associate, 04/2018 to 06/2020
Terra Tech CorpOakland, CA,
  • Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
  • Sold various products by explaining unique features and educating customers on proper application.
  • Built and maintained relationships with peers and upper management to drive team success.
  • Answered incoming telephone calls to provide store, products and services information.
  • Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
  • Assisted teammates with sales-processing tasks to meet daily sales goals.
  • Retained product, service and company policy knowledge to serve as resource for both coworkers and customers.
  • Offered product and service consultations and employed upselling techniques.
  • Coordinated activities with other departments to ensure quality customer service.
  • Acted as initial contact in addressing customer concerns.
  • Built trusting relationships with customers by making personal connections.
  • Met merchandise processing standards and maintained organized and accessible work area.
  • Trained all new sales employees on effective sales, service and operational strategies to maximize team performance.
  • Helped average of [Number] customers per day by responding to inquiries and locating products.
  • Surpassed daily sales goals [Number]% by cross-selling [Product or Service] and promoting additional products.
  • Recorded and resolved daily transactions to promote revenue generation and customer satisfaction.
  • Acted as point of contact for internal and external customers across departments.
WPL, 01/2016 to 02/2018
Perdue Farms Inc. - GeorgetownCity, STATE,
  • Packed and labeled merchandise to prepare for loading and shipment to customers.
  • Picked and prepared numerous daily shipments in controlled atmosphere warehouse environment.
  • Moved boxes, containers and pallets with special-purpose equipment to meet demanding production targets.
  • Organized warehouse design to maximize space for stock while allowing for high volume traffic zones.
  • Established and maintained good relations with customers, vendors and transport companies.
  • Received deliveries, scanned packages and updated orders in internal database.
  • Arranged items on store racks and shelves, checking correct location and prices.
  • Generated shipping documents, including packing lists and invoices.
  • Applied schedule, organizational and routing knowledge to enhance delivery planning.
  • Rotated goods in inventory by following “first in, first out” approach to keep shelves organized and well-stocked.
Education and Training
High School Diploma: , Expected in 05/2012 to Cape Henlopen High School - Lewes, DE
GPA:

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Resume Overview

School Attended

  • Cape Henlopen High School

Job Titles Held:

  • Sales Associate
  • Sales Associate
  • WPL

Degrees

  • High School Diploma

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