Livecareer-Resume
Jessica Claire
  • Montgomery Street, San Francisco, CA 94105
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
Professional Summary

Reliable and upbeat sales associate, successful at promoting customer loyalty, satisfaction and purchases with consultative techniques and diligent attention to individual needs. Knowledgeable about product merchandising, payment processing and cleaning. Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic. Enthusiastic and Motivated to learn, grow and excel in the industry.

Skills
  • Sales expertise
  • Excellent people skills
  • Communication skills
  • Merchandising understanding
  • Client Service
  • Point of sale knowledge
  • Exceptional customer service
  • Product and service sales
  • Upselling
  • Problem-solving skills
  • Adapt to diverse groups
  • Product promotions
  • Social perceptiveness
  • Multi-tasking strength
  • Relationship building
  • Flexibility
  • Time management
Work History
Sales Associate, 09/2019 to 12/2019
The Realreal, Inc.Mission Viejo, CA,
  • Maintained records related to sales, returns and inventory availability.
  • Implemented up-selling strategies, encompassing recommendation of accessories and complementary purchases.
  • Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
  • Analyzed and properly processed product returns, assisting customers with finding alternative merchandise to meet needs.
  • Worked alongside retail representatives to boost sales by enhancing product presentations and advertising collateral.
  • Closed over 3 in sales each week, including preparing contracts and processing order forms.
  • Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
  • Educated associates on market trends and stayed up-to-date on forecasts and fitness news.
  • Acquired at least 40 new customers on the phone a day, resulting in high number sales for team revenue.
  • Liaised with customers and recommended specific products and specials, aligning with individual needs, requirements and specifications.
  • Educated customers on promotions to enhance sales.
  • Offered customers opportunities for savings and free giveaways through the Rewards program
  • Learn about the products and service to become a knowledgeable expert to the customer
  • Upbeat attitude towards creating an enhanced shopping experience
  • Shared knowledge with customers while making personal recommendations.
  • Hardworking, detailed oriented, able to multitask
  • Effective communicator, attentive listener, patient and diplomatic
  • Highly skilled representing employer intelligent and professionally
  • Sincerely enjoy working with people in person and over the phone
  • Competent at managing responsibilities in a fast paced high volume atmosphere
  • Responsible for opening and closing the retail facility.
  • Responsible for end of day paperwork. ( handle the daily transaction/activity reports)
  • Attended sales training and brought the best practices leadership back to the store.
  • Answer phone calls and customers questions or concerns
Food Runner, 02/2018 to 04/2018
Omni HotelsLouisville, KY,
  • At Picasso's I was a server assistant most days, sometimes I was a food runner or a hostess as well! I loved my job here but I had to quit after 2 months of working there because my work schedule conflicted with my school.
  • Delivered food items to tables ensuring each restaurant patron received correct order.
  • Kept register accurate through correct billing, payment processing and cash management practices.
  • Completed efficient table resets by wiping down surfaces and refilling condiments.
  • Enhanced operational efficiency by using slow periods to restock employee and customer supplies, including ice, condiments, utensils, napkins, trays and delivery bags.
  • Greeted incoming guests and managed accurate seating based on customer desires and server loads.
  • Garnished dishes and quickly delivered items to customers, minimizing wait times.
  • Answered questions from restaurant patrons regarding menu items.
  • Assisted servers with table settings and beverage refills to support high-volume shifts.
  • Greeted and maintained relationships with regular customers.
  • Confirmed speed of service for all food orders while minimizing errors and complaints.
  • Cleared tables immediately after guests left in preparation for next party.
  • Assisted preparation of food plates, overseeing quality and appearance.
  • Kept updated knowledge of menu and promotions, recommending specific items according to preferences and food allergies.
  • Collected trash, wiped up spills and removed trays to maintain fresh and clean customer areas.
  • Ensured exceptional guest experiences through attentive service.
Social Media Marketing Coordinator, 05/2017 to 08/2017
Nashville Sounds Baseball ClubTacoma, WA,
  • Maintained company's online social presence and created branded communications for social media campaigns.
  • Reported social media performances and engaged with digital communities to build positive regard for company.
  • Managed all social media platforms, including Facebook and Instagram to keep brand messages consistent.
  • Created engaging content to keep social media channels updated and on brand.
  • Monitored social media and online sources for industry trends.
Education
High School Diploma: , Expected in 12/2019
Mount Saint Mary High School - Oklahoma City,
GPA:
No Degree: Marketing Management And Research, Expected in
Oklahoma City Community College - Oklahoma City, OK
GPA:
  • Continuing education in Business Management and Marketing
References
  • Orange Theory Fitness: (XXX) 217-0889
  • Picasso Cafe: (XXX) 602-2002
  • Basil Mediterranean Cafe: (XXX) 602-3030

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Resume Overview

School Attended

  • Mount Saint Mary High School
  • Oklahoma City Community College

Job Titles Held:

  • Sales Associate
  • Food Runner
  • Social Media Marketing Coordinator

Degrees

  • High School Diploma
  • No Degree

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