Performance-driven Associate with stellar record of accomplishment in connecting with customers and driving remarkable sales. Proactive, well-organized sales leader successful at meeting and exceeding targets with strategic approaches. Skilled lead generator, product demonstrator and problem-solver.
Skills
Merchandising knowledge
Store brand promotions
Inventory control procedures
Retail loss prevention
Cash handling accuracy
Written and oral communication skills
POS system operation
Excellent communication skills
Team player mentality
Experience
Sales Associate, 02/2017 - Current The Reformation – Bond, CO,
Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
Sold various products by explaining unique features and educating customers on proper application.
Built and maintained relationships with peers and upper management to drive team success.
Answered incoming telephone calls to provide store, products and services information.
Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
Assisted teammates with sales-processing tasks to meet daily sales goals.
Retained product, service and company policy knowledge to serve as resource for both coworkers and customers.
Offered product and service consultations and employed upselling techniques.
Built trusting relationships with customers by making personal connections.
Acted as initial contact in addressing customer concerns.
Met merchandise processing standards and maintained organized and accessible work area.
Facilitated timely product launches and delivered exceptional customer service to enable account retention and growth.
Mentored team members in mastering sales techniques to consistently exceed objectives.
Processed orders through company system and coordinated product deliveries.
Worked with fellow sales team members to achieve group targets.
Prepared cash deposits up to $XXX with zero discrepancies.
Deli Clerk, 03/2016 - 01/2017 Albertsons Companies – Newport, WA,
Sanitized and kept work areas tidy by cleaning surfaces, equipment and floors, removing trash and maintaining machinery.
Assessed customer needs, evaluated food allergies and suggested additional menu items as appropriate.
Completed orders by slicing, weighing, packaging and pricing meats and cheeses.
Stored perishable food items in freezer or refrigerator to protect from spoilage.
Followed recipes and customer requests to prepare high-quality, delicious meals.
Checked signage and pricing to verify accurate displays on counters and in cases.
Updated displays, cases and other customer-facing areas to increase sales of special items.
Checked and recorded refrigerator and freezer temperatures daily to verify proper working conditions.
Created aesthetically pleasing food arrangements for special orders and party trays.
Maintained work areas to reduce potential for illness or injury.
Stayed calm and professional in situations and resolved conflicts to customer satisfaction.
Cashier, 05/2014 - 02/2016 Coborn's – Huron, SD,
Operated cash register, collected payments and provided accurate change.
Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
Helped customers find specific products, answered questions and offered product advice.
Worked closely with front-end staff to assist customers.
Processed sales transactions to prevent long customer wait times.
Accepted cash and credit card payments, issued receipts and provided change.
Trained new team members in cash register operation, stock procedures and customer services.
Met high productivity standards in processing payments for customers.
Wrapped items and bagged purchases properly to prevent merchandise breakage.
Scanned customer purchases and supported transactions to streamline sales process.
Verified customer identification for alcohol or tobacco purchases.
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