(555) 432-1000,
Montgomery Street, San Francisco, CA 94105

Performance driven employee with a determined attitude and a passion for connecting with people. Proactive, well-organized worker successful at working in a team or as a single party. Skilled problem-solver and product demonstrator.

  • Dispute mediation
  • Strategic planning
  • Superb time management
  • Excellent communication skills
  • Reliable and punctual
Education and Training
Seymour Senior High School Seymour, IN Expected in 05/2020 High School Diploma : - GPA :
Thermo Fisher Scientific Inc. - Sales Associate
Petaluma, CA, 04/2020 - Current
  • Answered incoming telephone calls to provide information about products, services, store hours, policies and promotions.
  • Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
  • Retained product, service and company policy knowledge to serve as resource for both coworkers and customers.
  • Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
  • Kept apprised of emerging trends and provided informative customer service to assist in product selection.
  • Helped average of 20 customers per day by responding to inquiries and locating products.
  • Assisted customers by finding needed clothing items and checking inventory for items at other locations.
  • Offered product and service consultations and employed upselling techniques.
  • Processed orders through system and coordinated product deliveries.
  • Built and maintained effective relationships with peers and upper management to drive team success toward common sales, service and operational goals.
  • Surpassed daily sales goals by 5% by cross-selling clothing and promoting additional products.
  • Elevated customer purchasing experiences to promote steady revenue.
  • Developed relationships with customers and presented promotions that increased shelf space, sales and profit.
  • Built client base and promoted products to new and existing clients.
  • Cultivated strong relationship with customers while fostering positive business image.
  • Fostered relationships with customers to expand customer base and enhance loyalty and retention.
Marriott International - Hostess
San Diego, CA, 02/2019 - 07/2019
  • Tracked seated guests and available seating using IPad.
  • Communicated with event coordinators to verify appropriate and adequate accommodations for larger parties.
  • Guided guests to appropriate seating for party size, provided with menus and silverware.
  • Made special accommodations for customers by collaborating with front of house staff to move tables and adjust seating.
  • Greeted customers, assisted with questions and made recommendations concerning daily specials, wine selections and desserts to guide patrons toward more profitable items.
  • Managed guest expectations by relaying information regarding hours, wait times and specials.
  • Answered questions about food and order statuses for waiting customers.
  • Cleaned seating area and checked restrooms every two hours.
  • Notified servers after seating parties in section for prompt service.
  • Maintained open communication with kitchen staff regarding cook times to prevent overloading workers and creating dissatisfied customers.
  • Answered customers' questions about hours, seating, current wait time and other information.
  • Backed up serving staff, food runners and bussers to keep dining room presentable and ready for incoming guests.
  • Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
  • Greeted guests entering restaurant and gathered information to seat groups or place on waitlist, distributing pagers to waiting guests.
  • Completed opening and closing checklists by emptying trash, safeguarding alcohol and polishing silverware.
  • Accommodated guests with special needs, including accommodations for child seats and wheelchairs.
  • Monitored dining area to assess server capacity and accurately estimate wait times.
Sugarbush Resort - Lifeguard
Scranton, PA, 05/2018 - 08/2018
  • Kept equipment in good working order with frequent inspections and minor repairs.
  • Completed routine safety training and instructed all patrons to follow safety rules.
  • Consistently complied with pool regulations and policies while encouraging staff to adhere to guidelines.
  • Garnered valuable advice to new swimmers on specific techniques and provided tips on building strength.
  • Patrolled deck areas to identify anyone in need of assistance and provide immediate care.
  • Maintained strong proficiency in CPR, First Aid and water rescue techniques to provide optimal support to individuals in distress.
  • Contacted emergency personnel and provided aid while waiting for further assistance.
  • Monitored behaviors for safety violations and took steps to prevent further violations.
  • Kept watch over swimmers to respond quickly to distress situations.
  • Cleaned, brushed and vacuumed pool one time per day.
  • Led swimmer instructional lessons with participants of varying ages to share optimal swim techniques and build strength.
  • Maintained neat and clean pool area and clean water at all times.
  • Optimized customer service by resolving issues quickly and with courteous demeanor.
  • Alerted patrons to immediate storm conditions by directing them to exit water immediately.
  • Performed basic life support, including CPR to stabilize individuals prior to ambulance arrival.
  • Explained safety rules and procedures regarding swimming and lounging activities to patrons and guests to inform and educate.
  • Monitored deck and pool area for signs of distress and immediately moved into action when emergencies occurred to alleviate potential injuries or fatalities.
  • Reminded patrons to walk carefully and avoid running around or near pool edges to prevent falls.
  • Informed patrons of unsafe or hazardous conditions, including dunking and provided options for alternative activities.
  • Identified emergency situations, including potential drownings and entered water immediately for lifesaving measures.

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School Attended

  • Seymour Senior High School

Job Titles Held:

  • Sales Associate
  • Hostess
  • Lifeguard


  • High School Diploma

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