Certificate of completion ā Human
resources and cast engagement Ā Ā Ā Ā
Work History
Trinet - Sales associate North Carolina, NC, 05/2016 - Current
Greeted customers in a timely fashion while quickly determining their needs.
Maintained knowledge of current sales and promotions, policies regarding payment and exchanges and security practices.
Contacted other store locations to determine merchandise availability.
Built relationships with customers to increase likelihood of repeat business.
Educated customers about the brand to incite excitement about the companyās mission and values.
Stocked and replenished merchandise according to store merchandising layouts.
Sunrise Senior Living - Disney College program - Sales H/H Animal Kingdom Asia Westminster, MD, 2016 - 04/2016
Ā Immersed our guests into specialty merchandise locations by promoting the 'Four keys' and our common goal of creating happiness.
Managed and interacted with large crowds of national and international individuals while maintaining exemplary guest service to provide a quality experience in a fast pace environment.
Provided exceptional guest service to enhance guest experiences.
Performed daily tasks of cash handling, POS usage, stocking, store opening and closing procedures.
Partnered with multiple departments to ensure quality.
Performed excellent verbal and written communication skills.
Wee R Sweetz - Key Holder/shift leader City, STATE, 03/2015 - 09/2016
Completed all point of sale opening and closing procedures, including counting the contents of the cash register.
Expertly prepared an assortment of chocolate bark, truffles and other hand dipped and molded chocolates.
Decorated and merchandised quality sweets and candies.
Prepared all candy and chocolate items in accordance with standards of quality, quantity control, taste and presentation.
La Festa Italiana - Server City, STATE, 06/2014 - 07/2015
Skillfully promoted items on beverage lists and restaurant specials.
Followed all safety and sanitation policies when handling food and beverage to uphold proper health standards.
Addressed diner complaints with kitchen staff and served replacement menu items promptly.
Developed and maintained positive working relationships with others to reach business goals.
Guided guests through menus while demonstrating thorough knowledge of the food, beverages and ingredients.
Co Sushi - Expeditor/Server/Hostess , , 02/2014 - 07/2014
Deliver friendly and efficient service to ensure a pleasant dining experience for all guests suggesting menu items and preparing specialty drinks according to corporate specifications.
Provide guest with thorough answers to questions and inquiries concerning food selection on the menus, and provide outstanding service and assistance.
Ensure all company policies relating to cash handling functions, including counting, verification, and reconciliation of daily sales, are adhered to.
Train new servers and floor staff on guest service expectations, safety procedures, proper food handling and restaurant protocols.
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School Attended
Horry Georgetown Technical College
Job Titles Held:
Sales associate
Disney College program - Sales H/H Animal Kingdom Asia
