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Sales Associate Resume Example

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SALES ASSOCIATE
Summary

Customer-focused Retail Sales professional with a solid understanding of retail dynamics, marketing, and customer service. Offering many years of experience providing quality product recommendations and solutions to meet customer needs and exceed expectations. Demonstrated record of exceeding revenue targets by leveraging communication skills and sales expertise.

Skills
  • Inventory control procedures
  • Merchandising knowledge
  • Relationship selling
  • Cash handling accuracy
  • Retail loss prevention
  • Excellent communication skills
  • Sales expertise
  • Customer- and service-oriented
  • Customer service
  • Product Sales
  • Reliable and punctual
  • Strategic planning
  • Listening skills
Experience
Sales Associate
Canton, CTLarsen Ace Hardware Inc./Mar 2018 to Mar 2020
  • Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
  • Kept apprised of emerging trends and provided informative customer service to assist in product selection.
  • Offered product and service consultations and employed upselling techniques.
  • Sold various products by explaining unique features and educating customers on proper application.
  • Processed orders through system and coordinated product deliveries.
  • Educated customers on product and service offerings.
  • Mixed and matched paints according to customer specifications.
  • Helped customers sign up for loyalty programs and submitted completed paperwork.
  • Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
  • Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
  • Stocked shelves and supplies and organized displays to focus customer attention on specific items.
  • Recommended merchandise to customers based on needs and preferences.
  • Answered incoming telephone calls to provide information about products, services, store hours, policies and promotions.
  • Built and maintained effective relationships with peers and upper management to drive team success toward common sales, service and operational goals.
Key Holder
Avon, CTAdvance Auto Parts/Feb 2016 to Dec 2018
  • Completed administrative duties, including opening and closing reports and bank deposits, each day to keep back-office functions current and accurate.
  • Assisted upper management with reporting sales data, assessing employee performance and counting inventory.
  • Accomplished company-defined sales goals during each shift by actively engaging customers, providing exemplary service and promoting addon items.
  • Built and maintained customer rapport, which improved sales purchases.
  • Promoted new products and sales to encourage revenue growth and boost upselling.
  • Increased revenue by leveraging product promotion skills and knowledgeable sales strategies.
  • Managed store operation duties, including counting cash drawers and checking equipment for proper functioning to maintain optimal performance levels.
  • Worked as team member assisting with cashier duties, product merchandising and cleaning to maximize store efficiency.
  • Reviewed inventory and sales records, tracked trends and reported on activities to senior management for use in key decision making.
  • Supervised successful, well-supplied and highly organized establishment thanks to consistent oversight and regular cleanliness inspections.
  • Checked inventory system to locate items at other stores, improving sales rates.
  • Delegated tasks to specific employees based on individual knowledge and strengths.
  • Taught junior employees how to meet operational and sales goals with proactive strategies.
Cashier
SIMSBURY, CTFitzgeralds Food/May 2013 to Aug 2018
  • Helped customers find specific products, answering questions and offering advice.
  • Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
  • Organized and maintained both physical and digital payment documentation for accurate filing and compliant recordkeeping.
  • Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
  • Processed all sales transactions accurately and promptly to prevent long customer wait times.
  • Worked closely with front-end staff to assist customers.
  • Processed customer payments quickly and returned exact change and receipts.
  • Trained new employees in cashiering procedures, offering assistance in resolving any issues.
  • Wrapped items and bagged purchases properly to prevent merchandise breakage.
  • Properly verified customer identification for alcohol or tobacco purchases.
  • Trained new team members in cash register operation, stock procedures and customer service.
  • Assisted Co-workers with completing end-of-day counts and securing funds to prevent loss or theft.
Education and Training
Associate of Science: Business ManagementTunxis Community CollegeMay 2020Farmington, CT
Some College (No Degree): Mechanical Engineering TechnologyUniversity of MaineOrono, ME

Changed Major and schools

High School DiplomaSimsbury High SchoolMay 2014Simsbury, CT
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Resume Overview

Companies Worked For:

  • Larsen Ace Hardware Inc.
  • Advance Auto Parts
  • Fitzgeralds Food

School Attended

  • Tunxis Community College
  • University of Maine
  • Simsbury High School

Job Titles Held:

  • Sales Associate
  • Key Holder
  • Cashier

Degrees

  • Associate of Science : Business Management
    Some College (No Degree) : Mechanical Engineering Technology
    High School Diploma

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