LiveCareer-Resume
Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
Summary

Energetic Supervisor - successful at motivating and building positive team dynamics to accomplish aggressive goals. Dedicated to open, communicative culture where employees feel empowered to contribute to company's success. Resourceful Supervisor trained in resolution of critical issues within time-sensitive environment with successful track record of building and maintaining talented teams. Highly organized, energetic and versatile leader committed to continuous improvements. Proven history of motivating staff to work together to achieve targets. Focused Supervisor offering strong background in policy and safety procedure development, implementation and enforcement. Quality driven leader, leveraging exceptional employee training and development capabilities. Supports corporate strategy by developing team and individual goals, objectives, operational standards and expectations for safety, quality and productivity. Proactive Supervisor with experience over 29 of years overseeing accurate performance of daily tasks. Motivated team leader with experience safely operating equipment and enforcing company policies. Focused with attention to detail, exemplary communication and exceptional mechanical abilities. Accomplished Supervisor with strong background planning, organizing and controlling full life-cycle of projects. Applies human resource knowledge to effectively coach, train, assign and discipline teams. Practiced in monitoring, recommending and dynamic business platforms. Results-driven Supervisor with experience steering and directing all aspects of operations, administration, budgeting and equipment maintenance. Practiced in orchestrating multiple projects with competing priorities involving process improvements, safety initiatives and quality control. Effective in collaborating with upper management to achieve organizational objectives. Dedicated Supervisor with excellent issue and conflict resolution skills, offering 29years of experience leading talented teams. Knowledgeable in inventory control and process improvement. Builds collaborative partnerships within departmental lines to achieve departmental and team results. Dedicated, loyal and customer-oriented Supervisor. Possesses strong knowledge of best practices and principles of employee coordination including work assignment, planning, review and training in work procedures. Blends superb time management and organizational skills with attention to detail. Confident Supervisor with exemplary customer service and management skills. Successful leader with more than 29 years in business. Dedicated to best-in-class customer service and known for effective problem-solving abilities. Motivational leader and organizational problem-solver with advanced supervisory, team building and customer service skills. Experience stepping into roles and quickly making positive changes to drive company success. Focused on using training, monitoring and morale-building techniques to maximize employee engagement and performance. Diligently coordinates all warehouse activities to keep products moving quickly and meet continuous shipping demands. Highly organized leader with good program management and team-building abilities focused on maximizing efficiency and performance. Proven track record of enforcing best practices in fast-paced environments.

Skills
  • Team player mentality
  • Relationship selling
  • Merchandising knowledge
  • Inventory control procedures
  • Listening skills
  • Customer- and service-oriented
  • Outgoing personality
  • Sales development
  • Verbal/written communication
Experience
Sales Associate, 09/2018 to Current
Bootbarn, Inc.Valdosta, GA,
  • Sold various products by explaining unique features and educating customers on proper application.
  • Built and maintained relationships with peers and upper management to drive team success.
  • Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
  • Assisted teammates with sales-processing tasks to meet daily sales goals.
  • Built trusting relationships with customers by making personal connections.
  • Coordinated activities with other departments to ensure quality customer service.
  • Met merchandise processing standards and maintained organized and accessible work area.
  • Helped average of [Number] customers per day by responding to inquiries and locating products.
  • Facilitated timely product launches and delivered exceptional customer service to enable account retention and growth.
  • Negotiated and closed deals with minimal oversight.
  • Processed orders through company system and coordinated product deliveries.
  • Worked with fellow sales team members to achieve group targets.
  • Acted as point of contact for internal and external customers across departments.
Supervisor, 04/2012 to Current
Lee HealthPunta Gorda, FL,
  • Identified and corrected performance and personnel issues to reduce impact to business operations.
  • Complied with company policies, objectives and communication goals.
  • Provided ongoing training to address staff needs.
  • Established and enforced clear goals to keep employees working collaboratively.
  • Resolved customer complaints and adjusted policies to meet changing needs.
  • Maintained operating schedules to provide effective coverage for key areas and achieve objectives.
  • Coached and mentored [Number] staff members through constructive feedback to develop long-term career goals.
  • Interviewed applicants, recommended individuals for hiring and evaluated staff performance.
  • Conducted employee evaluations and reviews.
  • Developed position rotation to support continuous improvement and operator development.
  • Realigned workflows with changing business demands by evaluating processes and employee strengths.
Warehouse Supervisor, 03/2008 to 02/2012
PoolcorpPlains, PA,
  • Monitored daily shipping, handling and receiving to promote smooth operations within warehouse.
  • Complied with standards and protocol requirements regarding warehouse operations, shipping and receiving and material handling.
  • Established and maintained good relations with customers, vendors and transport companies.
  • Worked additional hours and shifts to meet tight deadlines during peak periods.
  • Supervised scheduling for freight and package shipments and managed return and transfer procedures.
  • Evaluated procedures, making corrections and changes to reduce safety issues and meet compliance.
  • Trained staff on material handling processes to reduce shipping times.
  • Generated warehouse shipping documents, packing lists and invoices.
  • Monitored processing equipment and machinery for proper start-up, operation and shut down.
  • Satisfied reporting requirements with timely and accurate logging of daily activities.
  • Enforced strict safety procedures and protocols through successful management of warehouse team members.
  • Updated customers and interdepartmental employees on critical shipments upon request.
  • Employed first-in first-out protocols to reduce waste.
Warehouse Supervisor, 08/1992 to 01/2008
PoolcorpPort Charlotte, FL,
  • Monitored daily shipping, handling and receiving to promote smooth operations within warehouse.
  • Complied with standards and protocol requirements regarding warehouse operations, shipping and receiving and material handling.
  • Established and maintained good relations with customers, vendors and transport companies.
  • Worked additional hours and shifts to meet tight deadlines during peak periods.
  • Supervised scheduling for freight and package shipments and managed return and transfer procedures.
  • Evaluated procedures, making corrections and changes to reduce safety issues and meet compliance.
  • Trained staff on material handling processes to reduce shipping times.
  • Generated warehouse shipping documents, packing lists and invoices.
  • Monitored processing equipment and machinery for proper start-up, operation and shut down.
  • Monitored equipment for signs of mechanical issues and organized repairs to maintain functionality.
  • Enforced strict safety procedures and protocols through successful management of warehouse team members.
Education and Training
High School Diploma: , Expected in 06/1990
LANSDOWNE HIGH - Baltimore, MD,
GPA:

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Resume Overview

School Attended

  • LANSDOWNE HIGH

Job Titles Held:

  • Sales Associate
  • Supervisor
  • Warehouse Supervisor
  • Warehouse Supervisor

Degrees

  • High School Diploma

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