Sales Associate Resume Example
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SALES ASSOCIATE
Professional Summary
Conscientious manager effective at managing and leading teams, managing store operations and promoting merchandise to increase store profits. Dedicated to hiring top-notch sales associates and assuring that store operations run smoothly. Organized and effective at encouraging staff cooperation and productivity.
Skills
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Work History
June 2009-July 2011Sales AssociateBelk | Oak Ridge
- Examined merchandise to verify that it was correctly priced and displayed.
- Trained and developed new associates on POS system and key sales tactics.
- Provided an elevated customer experience to generate a loyal clientèle.
- Asked open-ended questions to assess customer needs.
- Greeted customers entering the store to ascertain what each customer wanted or needed.
- Bagged, boxed or gift-wrapped sold merchandise per customer's request.
- Built long-term customer relationships and advised customers on purchases and promotions.
October 2011-June 2012Assistant ManagerKura Sushi Usa, Inc. | Cupertino
- Scheduled and led weekly store meetings for all employees.
- Assigned employees to specific duties to best meet the needs of the store.
- Reported to the district manager regarding all store and staff issues.
- Interviewed job candidates and made staffing decisions.
- Counted cash drawers and made bank deposits.
- Managed staff of 15+ sales associates, team leaders and assistant managers.
February 2012-August 2012Jewelry Sales ConsultantWendy's | Miami
- Ensured superior customer experience by addressing customer concerns, demonstrating empathy and resolving problems on the spot.
- Provided an elevated customer experience to generate a loyal clientèle.
- Routinely answered customer questions regarding merchandise and pricing.
- Developed reputation as an efficient service provider with high levels of accuracy.
- Provided ongoing guest service, including giving fashion advice.
November 2012-October 2015Assitant ManagerGoodwill | City
- Met all customer call guidelines including service levels, handle time and productivity.
- Solved unresolved customer issues.
- Strong leader of customer support staff.
- Managed work flow to exceed quality service goals.
- Promoted from Team Leader to Assistant Manager within 3 months.
- Interviewed job candidates and made staffing decisions.
- Counted cash drawers and made bank deposits.
- Reordered inventory when it dropped below predetermined levels.
Education
Other: Fashion Institute of Design and Merchandising, City, State
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Resume Overview
School Attended
- Fashion Institute of Design and Merchandising
Job Titles Held:
- Sales Associate
- Assistant Manager
- Jewelry Sales Consultant
- Assitant Manager
Degrees
- Other :
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