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Sales Associate Resume Example

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Jessica Claire
  • Montgomery Street, San Francisco, CA 94105
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
Professional Summary

Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased sales, improving buying experience and elevating company profile with target market.

Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions.

Dedicated Sales professional with history of success achieving customer satisfaction, retention and referrals through continuous provision of top quality service. Blending strong analytical and communication skills to identify and address individual client needs, recommending and effectively promoting products in alignment with preferences. Strategically driving full sales lifecycles, overseeing efforts of teams across high-traffic retail environments.

Skills
  • Stocking and Replenishing
  • Sales
  • Point of Sale Knowledge
  • Cash register operation
  • Product promotions
  • Relationship building
  • Problem-solving skills
  • Sales training
  • Multi-tasking strength
  • Cash register operations
  • Loss prevention
  • Shipment processing
  • Merchandising Knowledge
  • Product and Service Sales
  • Merchandising understanding
  • Contract preparation
  • Cash Handling
  • Upselling
  • Professional demeanor
  • Dining area cleanliness
  • Excellent people skills
  • Adapt to diverse groups
  • Social perceptiveness
  • Communication skills
Work History
Sales Associate, 07/2020 to Current
BelkAuburn, AL,
  • Trained and developed new sales team associates in products, selling techniques and company procedures.
  • Worked alongside retail representatives to boost sales by enhancing product presentations and advertising collateral.
  • Tracked stock using company inventory management software.
  • Analyzed and properly processed product returns, assisting customers with finding alternative merchandise to meet needs.
  • Maintained records related to sales, returns and inventory availability.
  • Maintained organized, presentable merchandise to drive continuous sales.
  • Implemented up-selling strategies such as recommending accessories and complementary purchases to boost revenue.
  • Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
  • Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
  • Educated customers on promotions to enhance sales.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Processed product returns and assisted customers with other selections.
  • Delivered high level of assistance by locating products and checking store system for merchandise at other sites.
  • Answered customer questions regarding sizing and accessories and explained how to properly care for merchandise.
  • Restocked, arranged and organized merchandise in front lanes to drive product sales.
  • Processed POS transactions, including checks, cash and credit purchases or refunds.
  • Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
  • Checked identification for proof-of-age and refusing alcohol and tobacco sales to underage customers.
  • Reviewed and resolved differences between accounting information and cash drawer.
  • Counted cash in register drawer at beginning and end of shift.
  • Arranged paper and electronic payment records to maintain well-organized fill systems and recordkeeping compliance.
  • Met and exceeded upsell goals by highlighting target merchandise with strategic promotional approaches.
  • Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
  • Reviewed weekly sales circulars and monitored price changes.
  • Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
  • Assisted customers with special services, account updates and promotional options.
  • Mentored new team members on POS system operation, customer service strategies and sales goals.
  • Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
  • Checked bills with counterfeit pens and examined coins to spot and refuse foreign currency.
  • Assisted customers by answering questions and fulfilling requests.
  • Answered questions about store policies and concerns to support positive customer experiences.
  • Organized and reported on financial information to document payment histories and assist with sound financial accounting.
  • Checked prices for customers and processed items sold by scanning barcodes.
Server, 02/2020 to 05/2020
Perkins RestaurantsDeland, FL,
  • Kept register accurate through correct billing, payment processing and cash management practices.
  • Collected credit card, cash and gift certificate payments and dispensed change for cash transactions.
  • Kept updated knowledge of menu and promotions, recommending specific items according to preferences and food allergies.
  • Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
  • Prepared beverages and filled food orders for customers.
  • Helped customers place orders, explained menu items and suggested appropriate options for food allergy concerns.
  • Arranged tables for customers, following established preparation procedures to provide guests with excellent experiences and foster repeat business.
  • Ordered and stocked cleaning supplies based on current workload and upcoming jobs.
  • Safely cleaned industrial job sites using maximum strength cleaning solutions and equipment.
  • Sanitized toilets, sinks, showers, kitchen surfaces and other high-traffic home fixtures.
  • Monitored guests for intoxication and immediately reported concerns to management, contributing to safe and welcoming environments for all patrons.
  • Supervised restocking of salad and food.
Crew Member, 04/2019 to 10/2019
Mod PizzaFoster City, CA,
  • Prepared and cooked food orders for customers by noting customizations and portion sizes.
  • Collaborated with team members to complete efficient work and bring in top hauls.
  • Conducted daily inspections, completed basic maintenance and performed minor repairs to keep gear and equipment in optimal condition.
  • Maximized productivity by keeping detailed records of daily progress and identifying and rectifying areas for improvement.
  • Restocked, arranged and organized merchandise in front lanes to drive product sales.
  • Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
  • Reviewed and resolved differences between accounting information and cash drawer.
  • Counted cash in register drawer at beginning and end of shift.
  • Met and exceeded upsell goals by highlighting target merchandise with strategic promotional approaches.
  • Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
  • Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
  • Provided accurate information about promotions, customer programs and products, helping drive high customer retention.
  • Assisted customers with signing up for store loyalty programs and provided details about key benefits.
  • Greeted customers and helped with product questions, selections, and purchases including in-store and e-service transactions.
Education
Associate Degree in Business: Business, Expected in 08/2022
Palm Beach State College - Lake Worth, FL
GPA:

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Resume Overview

School Attended
  • Palm Beach State College
Job Titles Held:
  • Sales Associate
  • Server
  • Crew Member
Degrees
  • Associate Degree in Business