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Sales Associate Resume Example

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SALES ASSOCIATE
Professional Summary

Motivated customer service specialist with over three years retail experience in a fast-paced, team-based environment. Also a excellent communicator with numerous years in a customer relation driven enviroment as a Customer Service Representative.

Skill Highlights
  • Exceptional communication skills
  • Customer Service skills through- Achieve Global Certification Training
  • MS Windows proficient Creative problem solver Quick learner Strong client relations Ability to learn and adapt to new situations quickly
  • Creative problem solver
  • Quick learner
  • Strong client relations
  • Ability to learn and adapt to new situations quickly
  • Mild understanding of Spanish

Work Experience
Sales Associate10/2014 to CurrentALDI Takoma Park, MD
  • Described product to customers and accurately explained details and care of merchandise.
  • Recommended, selected and helped locate and obtain out-of-stock product based on customer requests.
  • Assisted customers with food selection, inquiries and order customization requests.
  • Investigated and resolved customer inquiries and complaints in a timely and empathetic manner.
  • Ensured superior customer experience by addressing customer concerns, demonstrating empathy and resolving problems on the spot.
Server/ Manager Assistant08/2013 to CurrentJ'ollies RestaurantLanham, United States, MD
  • Earned management trust by serving as key holder, responsibly opening and closing store.
  • Politely assisted customers in person and via telephone.
  • Communicated with vendors regarding back order availability, future inventory and special orders.
  • Provided an elevated customer experience to generate a loyal clientèle.
  • Handled daily heavy flow of paperwork and cooperated with the accounting departments on invoicing and shipping problems.
  • Scheduled weekly inventory pickups and deliveries with vendors.
  • Ensured superior customer experience by addressing customer concerns, demonstrating empathy and resolving problems on the spot.
Sales Associate10/2012 to 01/2013New York & CompanyWoodbridge, NJ
  • Answered an average of 15 calls per day by addressing customer inquiries, solving problems and providing new product information.
  • Greeted customers entering the store to ascertain what each customer wanted or needed.
  • Described product to customers and accurately explained details and care of merchandise.
Education and Training
High School Diploma2011Friendship CollegiateWashington, DC, United States

Awarded the Achievers Scholarship through the Achievers program /2010

Some Course Work: NursingDelaware State UniversityDover, DE, United States
Ceritfacations

Achieve Global - Stellar Customer Service Certificate

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Resume Overview

Companies Worked For:

  • ALDI
  • J'ollies Restaurant
  • New York & Company

School Attended

  • Friendship Collegiate
  • Delaware State University

Job Titles Held:

  • Sales Associate
  • Server/ Manager Assistant

Degrees

  • High School Diploma 2011
    Some Course Work : Nursing

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