Sales Associate Resume Example
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SALES ASSOCIATE
Professional Summary
Motivated customer service specialist with over three years retail experience in a fast-paced, team-based environment. Also a excellent communicator with numerous years in a customer relation driven enviroment as a Customer Service Representative.
Skill Highlights
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Work Experience
Sales Associate10/2014 to CurrentMyeyedrNew Smyrna Beach , FL
- Described product to customers and accurately explained details and care of merchandise.
- Recommended, selected and helped locate and obtain out-of-stock product based on customer requests.
- Assisted customers with food selection, inquiries and order customization requests.
- Investigated and resolved customer inquiries and complaints in a timely and empathetic manner.
- Ensured superior customer experience by addressing customer concerns, demonstrating empathy and resolving problems on the spot.
Server/ Manager Assistant08/2013 to CurrentMyeyedrNew York , NY
- Earned management trust by serving as key holder, responsibly opening and closing store.
- Politely assisted customers in person and via telephone.
- Communicated with vendors regarding back order availability, future inventory and special orders.
- Provided an elevated customer experience to generate a loyal clientèle.
- Handled daily heavy flow of paperwork and cooperated with the accounting departments on invoicing and shipping problems.
- Scheduled weekly inventory pickups and deliveries with vendors.
- Ensured superior customer experience by addressing customer concerns, demonstrating empathy and resolving problems on the spot.
Sales Associate10/2012 to 01/2013New York & CompanyCity , STATE
- Answered an average of 15 calls per day by addressing customer inquiries, solving problems and providing new product information.
- Greeted customers entering the store to ascertain what each customer wanted or needed.
- Described product to customers and accurately explained details and care of merchandise.
Education and Training
High School Diploma2011Friendship CollegiateCity, State, United States
Awarded the Achievers Scholarship through the Achievers program /2010
Some Course Work: NursingDelaware State UniversityCity, State, United States
Ceritfacations
Achieve Global - Stellar Customer Service Certificate
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Resume Overview
School Attended
- Friendship Collegiate
- Delaware State University
Job Titles Held:
- Sales Associate
- Server/ Manager Assistant
Degrees
- High School Diploma 2011
Some Course Work : Nursing
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