Jessica Claire
, , 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - - -

Dedicated Sales Associate offering [Number] years of success in fostering quality shopping experiences through expert needs assessment and extensive product knowledge. Proven history of exceeding sales targets and meeting customer needs with effective product solutions. Skilled in training and mentoring new associates on customer service and sales best practices.

Customer-focused Retail Associate with solid understanding of retail dynamics, marketing and customer service. Offering [Number] years of experience providing quality product recommendations and solutions to meet customer needs and exceed expectations. Demonstrated record of exceeding revenue targets by leveraging communication skills and sales expertise.

Performance-driven Associate with stellar record of accomplishment in connecting with customers and driving remarkable sales. Proactive, well-organized sales leader successful at meeting and exceeding targets with strategic approaches. Skilled lead generator, product demonstrator and problem-solver.

Focused [Job Title] accomplished in revamping sales and marketing with fresh approaches. History building strategic partnerships and improving established relationships. Proven leader successful at meeting and exceeding sales objectives.

Talented [Job Title] with strong background in [Area of expertise]. Passionate about retail sales, customer relationship management and merchandising.

Engaging [Job Title] committed to providing outstanding customer service while maximizing sales. Positive role model focused on team leadership, personnel support and customer relationship building. Offering [Number] years of experience in answering routine product questions and meeting assigned sales goals.

Skilled Associate with solid understanding of sales environment intricacies. Polished in navigating complex environments to meet and exceed sales goals. Resourceful understanding of deep customer-issue resolution tasks.

Results-oriented [Job Title] with exceptional record of accomplishment in exceeding sales, service and performance targets. In-depth understanding of [Industry] products, services and market conditions. High-energy team player ready to leverage abilities to improve sales numbers and company success.

  • Retail loss prevention
  • Inventory control procedures
  • Dispute mediation
  • Merchandising knowledge
  • Cash handling accuracy
  • Relationship selling
  • Strategic planning
  • Negotiation Tactics
  • Customer- and service-oriented
  • Excellent communication skills
  • Sales expertise
  • Market research and analysis
  • Money Transfer Systems
  • Documentation and recordkeeping
  • Sales Forecasting
  • Reliable and punctual
  • Product Sales
  • Key account generation
  • Retail merchandising expertise
  • Sales development
  • Cash register operation
  • Team player mentality
  • Reading comprehension skills
  • Listening skills
  • Money handling
  • Verbal/written communication
  • Energetic self-starter
  • Outgoing personality
  • POS system operation
09/2018 to 01/2021
Sales Associate Myeyedr New Kensington, PA,
  • Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
  • Sold various products by explaining unique features and educating customers on proper application.
  • Built and maintained relationships with peers and upper management to drive team success.
  • Answered incoming telephone calls to provide store, products and services information.
  • Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
  • Retained product, service and company policy knowledge to serve as resource for both coworkers and customers.
  • Assisted teammates with sales-processing tasks to meet daily sales goals.
  • Offered product and service consultations and employed upselling techniques.
  • Built trusting relationships with customers by making personal connections.
  • Acted as initial contact in addressing customer concerns.
  • Met merchandise processing standards and maintained organized and accessible work area.
  • Coordinated activities with other departments to ensure quality customer service.
  • Trained all new sales employees on effective sales, service and operational strategies to maximize team performance.
  • Helped average of [Number] customers per day by responding to inquiries and locating products.
  • Facilitated timely product launches and delivered exceptional customer service to enable account retention and growth.
  • Negotiated and closed deals with minimal oversight.
  • Worked with fellow sales team members to achieve group targets.
09/2017 to 09/2018
Cashier American Dining Creations Utica, NY,
  • Operated cash register, collected payments and provided accurate change.
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
  • Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
  • Helped customers find specific products, answered questions and offered product advice.
  • Worked closely with front-end staff to assist customers.
  • Processed all sales transactions promptly to prevent long customer wait times.
  • Trained new team members in cash register operation, stock procedures and customer service.
  • Met high productivity standards in processing payments for customers.
  • Wrapped items and bagged purchases properly to prevent merchandise breakage.
  • Maximized sales potential by preparing, storing, rotating and merchandising products at point-of-sale.
  • Learned roles of other departments to provide coverage and keep store operational.
  • Scanned customer purchases and supported transactions to streamline sales process.
  • Inventoried stock and placed new orders to keep supplies within optimal levels for expected demands.
  • Inspected items for damage and obtained replacements for customers.
  • Answered customer quests, provided store information and escorted to desired store areas.
  • Received payments for products and issued receipts.
  • Observed company return policy when processing refunds by inspecting merchandise for wear or damage.
  • Assisted customers with account updates, new service additions and promotional offers.
  • Maintained professional store appearance by inspecting checkout areas and directing team members in cleaning, trash removal and other actions.
  • Processed [Number] transactions per day with exceptional accuracy.
  • Increased sales by suggesting specific complementary items to customers.
12/2010 to 09/2013
Skating Carhop Sonic Drive-In Princeton, IN,
  • Processed and completed cash transactions promptly, providing accurate change and order receipts.
  • Balanced and delivered trays with food and beverage orders to customers while on roller skates, enhancing guest entertainment.
  • Roller-skated while performing all customer-facing activities, including tray removal from dining areas, serving, assembling beverage orders and preparing menu items.
  • Greeted and welcomed guests upon arrival, offering menu recommendations and efficiently placing orders.
  • Answered product and order questions accurately and professionally.
  • Inspected all orders prior to delivery, ensuring consistency in presentation and quality.
  • Reported issues with customers and orders to supervisors.
  • Maintained knowledge of new offerings and upsold promotional items and specials.
  • Carried trays weighing up to [Number] pounds to correct cars.
  • Completed Carhop training program in [Timeframe].
  • Minimized customer wait times by taking and filling large volume of orders each day.
  • Collaborated with coworkers and managers to exceed sales goals by [Number]%.
  • Maintained [Number]% order accuracy in high-volume times.
  • Sold [Number] specials and promotional items daily to exceed sales goals by [Number]%.
  • Completed orders by making specialty non-food items such as drinks, shakes and ice cream desserts.
  • Kept customer and food preparation areas clean and well-organized.
  • Handled food safely to protect customers from harmful bacteria and prevent losses or delays from dropped items.
  • Independently resolved customer concerns to correct problems and promote brand loyalty.
  • Completed opening, closing and shift change tasks following company guidelines.
  • Delivered food within [Number] minutes to meet quality and service standards.
  • Boosted customer satisfaction by quickly addressing and resolving complaints with food or service.
  • Maximized satisfaction by assisting customers with navigating menus and customizable combinations.
  • Verified orders and bagged items for easy transport.
  • Monitored premises to identify and address issues such as lot trash or improperly discarded trays.
  • Took orders, prepared foods and processed payments in full-service establishment.
  • Assisted in preparing food by cutting, chopping and marinating meats, vegetables and fruits.
  • Used POS system and cash register to receive payments by cash, check, credit card and voucher.
  • Informed customers of regular deals or monthly specials to upsell orders.
  • Restocked kitchen supplies by rotating food according to dates and [Action].
  • Conducted random audits on inventory levels to uncover variances between reported count and actual count.
Education and Training
Expected in 06/2006
High School Diploma:
Union County Vocational Technical School - Scotch Plains, NJ

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School Attended

  • Union County Vocational Technical School

Job Titles Held:

  • Sales Associate
  • Cashier
  • Skating Carhop


  • High School Diploma

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