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Sales Associate Resume Example

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SALES ASSOCIATE
Professional Summary

Dedicated Sales professional with history of success achieving customer satisfaction. Blending strong analytical and communication skills to identify and address individual client needs, recommending and effectively promoting products in alignment with preferences. Strategically driving full sales lifecycles, overseeing efforts of teams across high-traffic retail environments. Always keeping a positive attitude when times get rough.

Skills
  • Merchandising expertise
  • Cash Handling
  • Communication skills
  • Cash register operations
  • Excellent people skills
  • Reliable and punctual
  • Positive outlook
Work History
Sales Associate | 11/2019 to 03/2020
Kohls Corp. - Woodbridge, VA
  • Implemented up-selling strategies such as recommending accessories and complementary purchases to boost revenue.
  • Operated cash register for cash, check and credit card transactions with 100% accuracy.
  • Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
  • Processed POS transactions, including checks, cash and credit purchases or refunds.
  • Answered questions about store policies and concerns to support positive customer experiences.
  • Applied security and loss prevention training toward recognizing risks and reducing store theft.
  • Developed new sales team associates in products, selling techniques and company procedures.
  • Tracked stock using company inventory management software.
  • Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
  • Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
  • Achieved perfect attendance record for all months consecutively.
  • Maintained customer satisfaction while handling customers questions quickly and professionally.
Lifeguard | 05/2018 to 08/2019
Nova Parks - Lorton, VA
  • Attentively watch over swimmers being quick to identify those in distress.
  • Completed basic maintenance and repairs to keep pools functioning properly.
  • Maintained rescue equipment in peak condition by conducting inspections and completing basic repairs.
  • Monitored safety of all guests in and around swimming pool.
  • Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
  • Prevented falls near and into pool by calmly reminding patrons to exercise caution around edges.
  • Warned patrons of unsafe or hazardous pool conditions and suggested alternative activities during closures.
  • Inspected pool at all times when in the lifeguard stand and skimmed obstacles, including toys and trash that could hinder line of sight.
Barista | 01/2018 to 02/2019
Bake And Brew - Clifton, VA
  • Operated cash register for cash, check and credit card transactions with 100% accuracy.
  • Restocked, arranged and organized merchandise in front lanes to drive product sales.
  • Restocked display cases with attractive arrangements to promote specialty food items like bagels and muffins.
  • Learned every menu preparation and numerous off-label drinks to meet all customer needs.
  • Created over 20 drinks in average shifts with consistently positive customer satisfaction scores.
  • Trained new team members with positive reinforcement and respectful, encouraging coaching.
  • Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots and other equipment.
  • Sanitized equipment and wiped down counters and tables to prevent spread of germs.
Soccer Coach | 09/2018 to 01/2019
Lil Kickers - Alexandria, VA
  • Evaluated tapes of competition matches to assess strategies and plan counter approaches.
  • Directed ambitious practice sessions to boost athletic abilities and teamwork.
  • Maintained excellent attendance record, consistently arriving to work on time.
  • Promoted love of game by assisting players with understanding positioning, play techniques and teamwork strategies.
  • Maintained equipment, facilities and inventory to avoid accidents, mishaps and damage.
  • Improved player behavior through modeling and disciplinary interventions.
  • Coordinated with parents, boosters and other resources to meet all team needs, including equipment and course overview.
  • Promoted stretching, mobility work and proper form to help athletes safely build strength through diverse training methods.
  • Created a fun and safe atmosphere.
Education
South County High School - Lorton, VA | High School Diploma
Eastern Mennonite University - Harrisonburg, VA | Associate of SciencePsychology, Expected in 05/2024
  • Minor in Pre-law
Defender on PWSI ECNL Women's Soccer Team

Guarded and maintained threat to our side of the field. Had 3 goal line clearances and scored 5 goals for my team. Committed to play D3 Soccer at Eastern Mennonite University.

Additional Information

Fluent in English and Spanish

Conversational in Portuguese

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Resume Overview

Companies Worked For:

  • Kohls Corp.
  • Nova Parks
  • Bake And Brew
  • Lil Kickers

School Attended

  • South County High School
  • Eastern Mennonite University

Job Titles Held:

  • Sales Associate
  • Lifeguard
  • Barista
  • Soccer Coach

Degrees

  • South County High School - Lorton , VA | High School Diploma
    Eastern Mennonite University - Harrisonburg , VA | Associate of Science

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