Sales Associate Resume Example Hot Topic Inc.

SALES ASSOCIATE

Summary

Performance-driven [Industry] professional with stellar record of accomplishment in connecting with amazing customers and driving remarkable [Product or Service] sales. Proactive, well-organized sales leader successful at meeting and exceeding targets with strategic approaches. Skilled lead generator, product demonstrator and problem-solver. Dedicated Sales Associate offering 3 years of success in fostering quality shopping experiences through expert needs assessment and extensive product knowledge. Proven history of exceeding sales targets and meeting customer needs with effective product solutions. Skilled in training and mentoring new associates on customer service and sales best practices. Customer-focused Retail Sales professional with solid understanding of retail dynamics, marketing and customer service. Offering 3 years of experience providing quality product recommendations and solutions to meet customer needs and exceed expectations. Demonstrated record of exceeding revenue targets by leveraging communication skills and sales expertise.

Skills

Relationship selling
[Type] brand promotions
Inventory control procedures
Dispute mediation
Cash handling accuracy
Retail loss prevention
Merchandising knowledge
Excellent communication skills
Market research and analysis
Outgoing personality
Listening skills
Team player mentality
Verbal/written communication
Key account generation
Business development
Sales expertise

Energetic self-starter
Superb time management
Product Sales
Sales development
Negotiations
Strategic planning
POS system operation
Reading comprehension skills
Money Transfer Systems
Money handling
Retail merchandising expertise
Written and oral communication skills
Reliable and punctual
Cash register operation
Customer- and service-oriented

Experience

Hot Topic Inc. | Buford, GASales Associate12/2020 - Current

Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
Retained product, service and company policy knowledge to serve as resource for both coworkers and customers.
Answered incoming telephone calls to provide information about products, services, store hours, policies and promotions.
Kept apprised of emerging trends and provided informative customer service to assist in product selection.
Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
Sold various products by explaining unique features and educating customers on proper application.
Helped average of [Number] customers per day by responding to inquiries and locating products.
Followed proper stock rotation procedures to minimize obsolescence and remove out of date items from sales floor.
Maintained neat, safe and orderly workspace to prevent accidents and injuries.
Organized stockroom by keeping products in correct locations to maintain accurate inventory counts.

Havoline Xpress Lube | Cumming, GACashier, Hood Tech, Emissions Tech02/2019 - 01/2021

Inspected and repaired program systems and components.
Tested components, assemblies and systems to diagnose problems.
Assisted with purchases, locating items and signing up for rewards programs.
Helped customers find specific products, answered questions and offered product advice.
Welcomed customers, offering assistance to help find necessary store items.
Recommended corrective and preventive actions to boost product reliability.
Promoted specific item options to drive sales and achieve add-on purchases.
Scanned customer purchases, supporting transactions to streamline sales process.
Trained new employees in cashiering procedures, offering assistance in resolving [Type] issues.
Worked closely with front-end staff to assist customers and maintain satisfaction levels.
Trained new team members in cash register operation, stock procedures and customer service.
Assisted customers with account updates, new service additions and promotional offers.
Completed daily recovery tasks to keep areas clean and neat for maximum efficiency.

Ichiban Japanese Restaurant | Cumming, GAServer08/2018 - 10/2018

Satisfied customers by topping off drinks and anticipating condiments, napkins and other needs.
Operated POS terminals to input orders, split bills and calculate totals.
Educated guests on daily specials and appetizers, entrees, desserts and other menu items.
Arranged place settings with fresh tablecloths, tableware and flowers to beautify table.
Greeted customers, answered questions and recommended specials, wine and desserts to increase profits.
Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.
Collaborated with host, bus person and cook to serve up food and beverage options.
Promoted desserts, appetizers and specialty drinks to optimize sales.
Completed closing duties by emptying trash, safeguarding alcohol and polishing silverware.
Assisted customers in selecting appetizers, entrees and desserts and recommended alternative items for food allergies and gluten intolerances.
Restocked nonperishable food items, condiments and napkins to keep pantry well-supplied.

Education and Training

South Forsyth High School | Cumming, GAHigh School Diploma05/2017

Small business owner

I own and coordinate my own brand, ranging from custom 1/1 pieces and jewelry, art, etc.

Resume Overview

Companies Worked For:

Hot Topic Inc.
Havoline Xpress Lube
Ichiban Japanese Restaurant

School Attended

South Forsyth High School

Job Titles Held:

Sales Associate
Cashier, Hood Tech, Emissions Tech
Server

Degrees

High School Diploma

Sales Associate Resume Example

Resume Score: 80%

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