Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
  • :

Always looking for new ways to help with customer service, business operations, and team support. Excellent track record of resolving issues, increasing customer satisfaction, and driving overall operational improvements. Flexible and adaptable, with a desire to learn new techniques and processes. Extremely skilled at prioritizing responsibilities in the face of changing deadlines. Energetic Sales Associate dedicated to driving customer satisfaction and increasing sales. Positive and respectful contributor talented in filling, facing and organizing products to maintain department standards. Hardworking and punctual individual recognized for consistently receiving high ratings on customer feedback surveys.

  • IC3 Certified Heavy lifting
  • Stocking and replenishing Team standards
  • Communication skills Hospitality service expertise
  • Sale expertise Point of sale knowledge
  • Customer service Payment processing
  • Extensive knowledge in History, Sociology, Economics, and other Humanities
  • High school student body governance committee
  • Currently writing a publication
  • Information Classification:
  • 6
  • Problem-Solving
  • Order Processing
  • [Type] Brand Promotions
  • Dispute Mediation
  • Customer Service
  • Upselling Techniques
  • Flexible Schedule
  • POS System Operation
  • Cash Handling
  • Product Recommendations
  • Merchandising
  • Retail Loss Prevention
  • Time Management
  • Teamwork and Collaboration
  • Cash Handling Accuracy
  • Stockroom Upkeep
  • Inventory Control Procedures
  • Policy and Procedure Adherence
Sales Associate, 03/2022 to 06/2022
Bj's Wholesale Club, Inc.Atlantic City, NJ,
  • Used upselling techniques and offered product and service consultations
  • Sold a variety of products by explaining their unique features and instructing customers on how to use them properly
  • Negotiated and closed deals with minimal supervision
  • Customers received merchandise recommendations based on their needs and preferences
  • Consistently met or exceeded upselling, donation, and credit card sign-up targets by leveraging excellent communication and interpersonal
  • Strengths
  • Helped team members master sales techniques so they could consistently exceed their goals
  • Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items
  • Set up new merchandise with attractive displays and signage to encourage customer sales and move overstock items.
Package Handler, 11/2021 to 12/2021
Quest DiagnosticsNew Britain, CT,
  • Discussed potential hazards and other issues with teammates and supervisors so that we could resolve them together
  • Immediately informed the purchasing team of any missing or damaged items when unloading and receiving
  • Kept company inventory safe and secure by organizing and securing storage areas
  • Checked inbound and outbound shipments for accuracy and to avoid mistakes
  • Filled voids in boxes and arranged items to fit properly based on size, dimensions, and weight
  • Loaded completed orders onto pallets using delivery numbers as a guide
  • Used scanners to keep track of parcel details like condition and receipt
  • Created frequent reports on packaging activities to ensure that packaging and delivery information was entered into the company database
  • Kept storage areas organized, clean, and secure to fully protect company assets.
Food Runner, 04/2021 to 08/2021
Soho House & Co.Portland, OR,
  • Increased operational efficiency by restocking employee and customer supplies such as ice, condiments, utensils, napkins, trays, and delivery bags
  • During slow periods
  • Chose foods from the serving or storage areas and placed them in dishes, serving trays, or takeout bags
  • Conferred with the cooks in order to produce accurate orders, which I double-checked before delivery
  • Assisted customers in placing orders, explained menu items, and suggested appropriate alternatives for customers with food allergies
  • Cleared tables as soon as the guests had left in order to prepare for the next party
  • Delivered food to tables, ensuring that each customer received the correct order
  • Double-checked meal contents against orders to avoid delays by addressing and correcting issues as soon as possible
  • Organized and replenished supplies at food stations to improve team performance
  • Promoted efficiency by removing empty dishes, glassware, and silverware to reduce bussing times
  • Maintained kitchen productivity by ensuring that dishes were prepared and served on time and according to customer specifications
  • Replenished food and other supplies, including paper products and canned goods to keep the pantry well-stocked during busy periods
  • Garnished dishes and delivered items to customers quickly to reduce wait times
  • Sanitized tables and followed proper cleaning procedures to avoid food-borne illnesses.
Education and Training
Graduate: , Expected in 06/2022 to Academy for Information Technology - Scotch Plains, NJ
Native/ Bilingual
Native/ Bilingual

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Resume Overview

School Attended

  • Academy for Information Technology

Job Titles Held:

  • Sales Associate
  • Package Handler
  • Food Runner


  • Graduate

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