sales associate resume example with 5+ years of experience
JessicaClaire
, , 609 Johnson Ave., 49204, Tulsa, OK100 Montgomery St. 10th Floor
H: (555) 432-1000
C:
resumesample@example.com
Date of Birth:
India:
:
single:
:
Summary
Motivated professional offering Bachelors degree in psychology. Adds value to any organization in need of great collaboration, interpersonal, and multitasking abilities. Meets tight deadlines every time. Able to coordinate team efforts into effective and satisfactory results. Able to work along side people as well as animals.
Skills
Dispute mediation
Inventory control procedures
Cash handling accuracy
Retail loss prevention
Relationship selling
Merchandising knowledge
Verbal/written communication
Time management
Market research and analysis
Excellent communication skills
Reading comprehension skills
Product Sales
Sales expertise
Reliable and punctual
Cash register operation
POS system operation
Negotiation Tactics
Customer- and service-oriented
Listening skills
Strategic planning
Documentation and recordkeeping
Sales development
Retail merchandising expertise
Money handling
Financial records analysis
Outgoing personality
Client account management
Sales Forecasting
Written and oral communication skills
Money Transfer Systems
Team player mentality
Business development
Experience
Sales Associate, 11/2016 - Current Tegna – Buffalo, NY,
Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
Sold various products by explaining unique features and educating customers on proper application.
Built and maintained relationships with peers and upper management to drive team success.
Answered incoming telephone calls to provide store, products and services information.
Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
Assisted teammates with sales-processing tasks to meet daily sales goals.
Retained product, service and company policy knowledge to serve as resource for both coworkers and customers.
Offered product and service consultations and employed upselling techniques.
Met merchandise processing standards and maintained organized and accessible work area.
Acted as initial contact in addressing customer concerns.
Coordinated activities with other departments to ensure quality customer service.
Built trusting relationships with customers by making personal connections.
Trained all new sales employees on effective sales, service and operational strategies to maximize team performance.
Facilitated timely product launches and delivered exceptional customer service to enable account retention and growth.
Helped average of 15 customers per day by responding to inquiries and locating products.
Negotiated and closed deals with minimal oversight.
Mentored team members in mastering sales techniques to consistently exceed objectives.
Processed orders through company system and coordinated product deliveries.
Worked with fellow sales team members to achieve group targets.
Coached team members on security risks and loss prevention to aid in mitigating store theft.
Recorded and resolved daily transactions to promote revenue generation and customer satisfaction.
Acted as point of contact for internal and external customers across departments.
Prepared cash deposits up to $2,000.00 with zero discrepancies.
Organized and maintained filing and document management systems by coordinating, archiving and purging files.
Developed administrative processes to achieve organizational objectives and improve office efficiency.
Handled management of communication to executives by taking and making telephone calls, reviewing and prioritizing mail and composing and typing correspondence.
Maintained inventory in supply closet to prevent shortages.
Updated details in company database by keying in client contacts as well as appointment times.
Coordinated project materials by managing physical and digital files, monitoring spreadsheets and updating reports.
Directed client communication to appropriate department personnel.
Directed customer communication to appropriate department personnel.
Monitored attendance records by taking note of staff vacation time, sick days and personal days.
Planned events and department activities by acquiring venues, developing guest lists and organizing catering services.
Liaised with senior and executive administrative assistants to handle requests and queries from senior managers.
Managed scheduling for staff, monitoring resource allocation to provide optimal coverage and service.
Collected, calculated and reported on expenditure and statistical data to inform senior management.
Conducted and initialized background checks for potential employees.
Conducted research using various media sources to obtain relevant data for staff requirements.
Verified data when processing incoming and outgoing checks and wire transfers to increase accuracy.
Verified operation of office equipment by completing preventive maintenance requirements and calling for repairs.
Monitored safety and security of every animal to prevent injuries from other animals or environmental hazards.
Bathed animals to remove dust, debris or contaminants and maintain wellbeing.
Stayed on top of laundry, sweeping and disinfection during slow periods.
Followed consistent safety procedures, maintained visible animal identification and checked tags to minimize care errors.
Set boundaries through disciplinary teaching and treat training.
Observed behavioral changes in animals to detect illness or injury.
Restrained and managed scared and active animals.
Promoted optimal animal health by feeding and watering on regular schedule.
Cleaned cages in accordance with health code requirements to ensure sanitary environment for animals.
Fed and refreshed water for animals staying in kennels on regular eating schedules.
Performed daily feeding and watering and cleaned animal enclosures for rescued animals.
Sprayed down and applied cleaning solutions to animal cages to remove waste and dirt.
Administered medications to animals with meals or treats.
Sanitized floors and other surfaces to provide sterile environment.
Adhered to animal dietary health guidelines in providing food and water to boarded animals.
Washed and disinfected animals' food and water bowls each day.
Maintained animal shelter by cleaning and disinfecting kennels, cages and equipment, washing dishes and laundry, taking out garbage and performing custodial duties.
Supported animal health by keeping areas clean, neat and properly sanitized.
Cleaned kennel and offices areas by mopping, sweeping and sterilizing equipment.
Maintained clean and orderly play yards, kennels and cages.
Picked up bird waste using bags to dispose of properly.
Picked up dog waste using bags to dispose of properly.
Walked animals in assigned area to complete daily enrichment.
Performed opening and closing duties, including detailed floor cleaning and social interactions for educational shows.
Cleaned and disinfected kennels and common areas to reduce spread of illness from infected animals.
Prepared food and formulas to meet individual needs of animals under care with safe and nutritious meals.
Replaced soft fabric items such as blankets by running washing machine to provide fresh laundry.
Removed waste from kennels, runs and exercise areas and placed in trash receptacles or in-ground septic systems.
Talked to animals in calm tone and familiarized each with human voices.
Maintained daily care logs for sheltered animals.
Created consistent workflows by assisting with washing, drying and folding duties.
Cared for animals in post-operative recovery by closely monitoring vital signs and progress.
Stocked delivered animal food and supplies in central supply room.
Identified animal health concerns and discussed problems with owners.
Controlled anxious or aggressive animals by singing to calm birds.
Education and Training
High School Diploma: , Expected in 08/2013 - Andrew Jackson High School - Kershaw, SC GPA: Status -
Associate of Arts: , Expected in 05/2016 - York Technical College - Rock Hill, SC GPA: Status -
Bachelor of Arts: Psychology, Expected in 12/2019 - Winthrop University - Rock Hill, SC GPA: Status -
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