LiveCareer-Resume
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Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000, resumesample@example.com
Professional Summary

Experienced Sales Assistant with expertise in store opening and closing procedures, money handling and merchandising. Passionate about helping customers and delivering exceptional experiences with every interaction. Managed sales tasks with efficiency and accuracy. Proficient in monitoring security and serving diverse customer needs. Established background in sales at Patricia's an Adult Novelty Store, A-1 Pet Emporium and Aeropostale.

Skills
  • Excellent people skills
  • Exceptional customer service
  • Client Service
  • Cash register operation
  • Cash Handling
  • Stocking and replenishing
  • Multi-tasking strengths
  • Problem-solving skills
  • Sales product knowledge
  • Product and service sales
  • Sales trends
  • Upselling
Work History
to Sales Associate Lippert Components | Shiner, TX,
  • Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
  • Provided positive first impressions to welcome existing, new and potential customers.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions regarding sizing, accessories and proper care for merchandise.
  • Engaged with customers to effectively build rapport and lasting relationships.
  • Solved customer challenges by offering relevant products and services.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Increased sales by offering advice on purchases and promoting additional products.
  • Trained and developed new sales team associates in products, selling techniques and company procedures.
  • Completed orders and organized product deliveries to meet customer timetables.
  • Prepared large cash deposits with zero discrepancies.
  • Worked alongside retail representatives to enhance product presentations and advertising collateral.
to Sales Associate/Assistant Manager Dsw (Designer Brands Inc.) | Mesquite, TX,
  • Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
  • Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences for their animals.
  • Completed regular inventory counts to verify stock levels, address discrepancies and forecast future needs.
  • Generated repeat business through exceptional customer service memorized pets and family members names as ell and responded to customer concerns with friendly and knowledgeable service.
  • Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
  • Monitored security and handled incidents calmly.
  • Assessed job applications and made hiring recommendations to bring in top candidates for key vacancies.
  • Verified inventory counts remained within monthly tolerance levels and compiled financial data in compliance with budget.
  • Conducted weekly staff meetings to motivate staff members, address concerns and questions, plan improvements, and evaluate progress toward goals.
  • Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.
  • Assisted in organizing and overseeing assignments, planning and coordinating in-house and outsourced resources.
  • Increased sales revenues by promoting complementary products and educating customers about store promotions.
  • Helped rescue organizations adopt out rescue animals on the weekends.
  • Opened and closed registers with large deposits and no discrepancies.
to Assistant Store Manager Jea Senior Living | Florence, SC,
  • Maintained positive customer relationships by responding quickly to customer service inquiries.
  • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
  • Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
  • Supervised and evaluated staff, enabling them to improve skills, achieve daily objectives and attain advancement.
  • Interviewed, hired and trained staff associates and equipped to comply with company policies and procedures.
  • Rotated merchandise and displays to feature new products and promotions.
  • Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
  • Provided weekly work schedules to employees to accommodate business demands and vacation requests.
  • Processed payments for credit and debit cards and returned proper change for cash transactions.
  • Reconciled daily sales transactions to balance and log day-to-day revenue.
  • Verified inventory counts remained within monthly tolerance levels and compiled financial data in compliance with budget.
  • Promoted professional growth and facilitated talent development of each associate to drive performance excellence.
  • Conducted weekly staff meetings to motivate staff members, address concerns and questions, plan improvements, and evaluate progress toward goals.
  • Handled very large deposits with no discrepancies.
  • Went on daily bank runs to turn in deposits and make sure store had enough change to make it till the next bank visit with no discrepancies.
to Maintenance Assistant Case Management Innovations | City, STATE,
  • Maintained safety conditions and standards in facility.
  • Organized storage areas and tool rooms to keep areas safe and fully stocked.
  • Circulated throughout facility weekly to identify light bulbs in need of replacement.
  • Conducted basic repairs to plumbing systems such as leaky faucets and clogged drains.
  • Used and operated various types of tools such as power saws, sanders, grinders, forklifts and basic hand tools.
  • Performed routine preventive maintenance on air circulation, plumbing and electrical building systems.
  • Learned to expertly use hand and power equipment for hoisting, drilling, precision measuring and electronic testing.
  • Installed weather stripping, window shades and blinds in offices and lobbies.
  • Ran service calls for equipment repairs for tenants, meeting set response times outlined in leases.
  • Ran errands to the work stores to purchase tools, parts, etc. for my boss. With company vehicle and credit card with no discrepancies.
Education
Expected in to to GED | Guthrie Job Corps Center, Guthrie, OK GPA:
  • Awarded Honors in Science at graduation.
  • Selected to be 1 of 7 workers to go to Louisiana after Hurricane Katrina and rebuild houses for Habitat for Humanity.
  • Voted jjudge for the school's jury for kids who were in trouble.
Expected in to to Massage Therapy | Massage Therapy Oklahoma Health Academy, Oklahoma City, OK GPA:

Completed massage therapy training curriculum.

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Resume Overview

School Attended

  • Guthrie Job Corps Center
  • Oklahoma Health Academy

Job Titles Held:

  • Sales Associate
  • Sales Associate/Assistant Manager
  • Assistant Store Manager
  • Maintenance Assistant

Degrees

  • GED
  • Massage Therapy

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