Experienced Sales Assistant with expertise in store opening and closing procedures, money handling and merchandising. Manages sales tasks with efficiency and accuracy. Proficient in monitoring security and serving diverse customer needs.
Helped customers locate products and checked store system for merchandise at other sites.
Solved customer challenges by offering relevant products and services.
Maintained customer satisfaction while handling product returns quickly and professionally.
Completed orders and organized product deliveries to meet customer timetables.
Maintained records related to sales, returns and inventory availability.
Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
Loaded and unloaded merchandise using ladder and pallet jack.
Processed product returns and assisted customers with other selections.
Answered customer questions regarding sizing, accessories and proper care for merchandise.
Provided positive first impressions to welcome existing, new and potential customers.
10/2018 to 08/2019
Sales LeaderExpress, Inc. – Capitola, CA,
Acquired and maintained full knowledge of product technical and functional aspects to better serve customers' needs.
Monitored sales team performance and provided constructive feedback.
Implemented new marketing initiatives to drive sales and improve overall performance.
Provided exceptional customer service to foster client loyalty and satisfaction.
Streamlined sales processes for team of employees to increase productivity and decrease closing time.
Reported sales data to upper management as directed.
Increased customer engagement to drive interest and boost sales opportunities.
Built professional relationships with local influencers to successfully boost reputation within community.
Kept detailed track of sales and customer information using company software continuously updating data to maintain accuracy.
Monitored sales processes to identify areas in need of improvement and implemented systems to rectify issues.
11/2017 to 09/2018
Sales AssociateByrne Dairy Stores – Central Square, NY,
Prepared merchandise for sales floor by pricing or tagging.
Helped customers locate products and checked store system for merchandise at other sites.
Solved customer challenges by offering relevant products and services.
Maintained customer satisfaction while handling product returns quickly and professionally.
Evaluated inventory and delivery needs, optimizing strategies to meet customer demands.
Completed orders and organized product deliveries to meet customer timetables.
Boosted sales by conferring with customers to evaluate purchase requirements and recommend best-fit company offerings.
Maintained records related to sales, returns and inventory availability.
Tracked stock using company inventory management software.
Implemented up-selling strategies such as recommending accessories and complementary purchases to boost revenue.
Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
Developed, marketed and sold full range of products and support services.
Trained and developed new sales team associates in products, selling techniques and company procedures.
Loaded and unloaded merchandise using ladder and pallet jack.
Worked alongside retail representatives to enhance product presentations and advertising collateral.
Processed product returns and assisted customers with other selections.
Answered customer questions regarding sizing, accessories and proper care for merchandise.
Provided positive first impressions to welcome existing, new and potential customers.
Increased sales by offering advice on purchases and promoting additional products.
02/2017 to 04/2018
Party CoordinatorUrban Air Adventure Park – Cincinnati, OH,
Coordinated schedules and timelines for all events.
Generated client retention by accurately organizing and executing trade shows and events.
Streamlined event efficiencies by accurately coordinating and managing customer itineraries.
Interviewed clients to understand event scopes of work, establish budgets and determine timelines for venue selection, guest list finalization, and rehearsal, ceremonies, and receptions.
Fulfilled contractual obligations, including communications, vendor coordination, schedule creation, budget administration and rehearsal and day of event coordination.
Solicited feedback from clients to assess event success and uncover opportunities for improvement.
Organized, coordinated and deployed events while focusing on delivering superior customer service.
Evaluated existing plans, processes and events planning services to identify opportunities for improvement.
Education
Expected in to to
: Ventura Community College - Ventura, CA, GPA:
Expected in 06/2017 to to
High School Diploma: Buena High School - Ventura, CA GPA:
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