LiveCareer-Resume

sales associate resume example with 6+ years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
  • :
Summary

Hardworking Sales Associate committed to driving high sales in both slow and busy shifts. Organized and patient individual polished in handling customer complaints and replenishing stock. Flexible and outgoing team player commended for demonstrating honesty and integrity with customers, team members and supervisors. Energetic Sales Associate dedicated to driving customer satisfaction and increasing sales. Positive and respectful contributor talented in filling, facing and organizing products to maintain department standards. Hardworking and punctual individual recognized for consistently receiving high ratings on customer feedback surveys. Customer-focused Retail Associate with solid understanding of retail dynamics and customer service standards. Experienced providing quality product recommendations and solutions to meet customer needs and exceed expectations. Committed to executing sales, service and customer experience initiatives driving strong sales. Reliable Sales Associate with strengths in inventory management, training and customer service. Friendly, knowledgeable and hard-working team player. Proven success in satisfying sales objectives and securing repeat patronage. Multi-talented Sales Assistant adept at handling any store department. Talent for inventory management and documentation. ambitious in advancing personal expertise and company sales performance. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.

Skills
  • Customer Needs Assessment
  • Merchandising
  • Upselling Techniques
  • Product Recommendations
  • Problem-Solving
  • POS System Operation
  • Display Setup
  • Merchandising Knowledge
  • Sales Goals Attainment
  • Stockroom Upkeep
  • Teamwork and Collaboration
  • Customer Service
  • Cash Handling Accuracy
  • Store Opening and Closing
  • Cash Handling
  • Time Management
  • Stocking and Receiving
  • Money Transfer Systems
  • Customer- and Service-Oriented
  • Verbal/Written Communication
  • Sales Expertise
  • Product Sales
  • Written and Oral Communication Skills
  • Cash Register Operation
  • B2B Sales and Customer Service
  • Outgoing Personality
  • Excellent Communication Skills
  • Friendly and Outgoing
  • Money Handling
  • Sales Development
  • Superb Time Management
  • Retail Merchandising Expertise
  • Retail Store Operations
  • Reading Comprehension Skills
  • Listening Skills
  • Reliable and Punctual
Experience
Sales Associate, 12/2022 - Current
Qvc, Inc. Dyersburg, TN,
  • Engaged customers in friendly, professional dialogue to determine needs.
  • Helped customers find specific products, answered questions and offered product advice.
  • Answered incoming telephone calls to provide store, products and services information.
  • Collected payments and provided accurate change.
  • Worked with fellow sales team members to achieve group targets.
  • Answered product questions with up-to-date knowledge of sales and promotions.
  • Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
  • Assessed customer needs to provide assistance and information on product features.
  • Used technology resources to assist customers in locating and selecting items.
  • Trained new team members in cash register operation, stock procedures and customer services.
Sales Associate, 11/2020 - 11/2022
Qvc, Inc. Elizabeth City, NC,
  • Helped customers find specific products, answered questions and offered product advice.
  • Engaged customers in friendly, professional dialogue to determine needs.
  • Answered incoming telephone calls to provide store, products and services information.
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
  • Collected payments and provided accurate change.
  • Worked with fellow sales team members to achieve group targets.
  • Answered product questions with up-to-date knowledge of sales and promotions.
  • Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
  • Built and maintained relationships with peers and upper management to drive team success.
  • Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
  • Assisted teammates with sales-processing tasks to meet daily sales goals.
  • Used technology resources to assist customers in locating and selecting items.
  • Trained new team members in cash register operation, stock procedures and customer services.
Sales Associate, 10/2016 - 01/2019
Ring's End, Inc. New Milford, CT,
  • Helped customers find specific products, answered questions and offered product advice.
  • Engaged customers in friendly, professional dialogue to determine needs.
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
  • Collected payments and provided accurate change.
  • Worked with fellow sales team members to achieve group targets.
  • Developed trusting relationships with customers by making personal connections.
  • Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
  • Assessed customer needs to provide assistance and information on product features.
  • Built and maintained relationships with peers and upper management to drive team success.
  • Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
  • Assisted teammates with sales-processing tasks to meet daily sales goals.
  • Received and displayed product shipments on store retail shelves upon delivery.
  • Trained new team members in cash register operation, stock procedures and customer services.
Key Holder, 07/2014 - 12/2015
Vince Holding Corp. Las Vegas, NV,
  • Supervised bank deposits and security procedures to support store opening and closing.
  • Coordinated floor moves, merchandising and display maintenance and monitored floor stock to keep popular items available to buyers.
  • Assisted in general housekeeping to maintain store image.
  • Trained and helped supervise staff to develop and maintain store revenue, team customer service skills and product knowledge.
  • Accomplished sales goals by engaging customers, delivering top-notch service and promoting special items.
  • Collaborated with management to determine key tasks and delegate to staff members.
  • Partnered with store leadership team to learn and understand management processes and reports.
  • Promoted service and selling culture to exceed customer expectations and build loyal consumer relationships.
  • Asked open-ended questions to learn about customers' needs and escorted to merchandise locations.
  • Incorporated product knowledge in sales process to maximize sales, units sold and dollar value of transactions.
  • Facilitated and developed lasting relationships with clients to increase client retention.
  • Counted and balanced registers.
  • Completed thorough opening, closing and shift change functions to maintain operational standards each day.
  • Used Point of Sale register system to complete transactions.
  • Trained, managed and motivated employees to promote professional skill development.
  • Responded to customer inquiries and delivered appropriate information after carefully researching issues.
  • Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
  • Coached staff on strategies to enhance performance and improve customer relations.
  • Supervised successful, well-supplied and highly organized establishment thanks to consistent oversight and regular cleanliness inspections.
Education and Training
High School Diploma: , Expected in 05/2007
-
Bob Jones High School - Madison, AL
GPA:
Status -

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Resume Overview

School Attended

  • Bob Jones High School

Job Titles Held:

  • Sales Associate
  • Sales Associate
  • Sales Associate
  • Key Holder

Degrees

  • High School Diploma

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