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Sales Associate Resume Example

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SALES ASSOCIATE
Summary

Customer-focused Retail Sales professional with solid understanding of retail dynamics, marketing and customer service. Offering 15 years of experience providing quality product recommendations and solutions to meet customer needs and exceed expectations. Demonstrated record of exceeding revenue targets by leveraging communication skills and sales expertise.

Dedicated Sales Associate offering 15 years of success in fostering quality shopping experiences through expert needs assessment and extensive product knowledge. Proven history of exceeding sales targets and meeting customer needs with effective product solutions. Skilled in training and mentoring new associates on customer service and sales best practices.

Skills
  • Merchandising knowledge
  • Cash handling accuracy
  • Relationship selling
  • Active listening
  • Sales expertise
  • Accurate money handling
  • Cash register operation
  • B2B sales and customer service
  • Energetic self-starter
  • Inventory management
  • Excellent communication skills
  • Customer- and service-oriented
  • Customer service
  • Money handling
  • Product Sales
Experience
Sales Associate, 03/2014 － 10/2019Company Name － City, State
  • Answered incoming telephone calls to provide information about products, services, store hours, policies and promotions.
  • Mentored team members in mastering sales techniques to consistently exceed objectives.
  • Built and maintained effective relationships with peers and upper management to drive team success toward common sales, service and operational goals.
  • Retained product, service and company policy knowledge to serve as resource for both coworkers and customers.
  • Helped average of several customers per day by responding to inquiries and locating products.
  • Sold various products by explaining unique features and educating customers on proper application.
  • Educated customers on product and service offerings.
  • Recommended merchandise to customers based on needs and preferences.
  • Stocked shelves and supplies and organized displays to focus customer attention on specific items.
  • Recommended optimal merchandise based on customer needs and desires.
  • Used company register system to ring up customer purchases, process payments and issue receipts.
  • Communicated with customers about mini split air conditioner offerings, including policies, restrictions and refund policies.，Arrange the time for workers to install for customers
  • Stayed up to date on store promotions, payment policies and security practices.
  • Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
Medical Office Assistant, 09/2009 － 09/2013Company Name － City, State
  • .Used office software to Registered patients and scheduled appointments and process patient payments and update account .
  • Collected information forms , verified and copied insurance cards to coordinate patient information for billing and insurance processing.
  • Collected co-payments, deductibles or balances for $100 to $700 patients each day.
  • Cleaned, restocked and prepared exam rooms and medical equipment.
  • Contacted pharmacies to submit and refill patients' prescription.
  • Led patients to exam rooms, answered general questions and prepared patients for physician by explaining process.
  • Scheduled patient appointments and cultivated partnerships with managed care organizations, hospitals and insurance carriers to ensure swift payment and issue resolution.
  • Cooperated with Medicare, Medicaid and private insurance providers to resolve billing issues.
  • Assisted with referrals and prepared medical records for patients.
  • Called in prescription refills for patients.
  • Organized and managed all medical supplies to ensure office was properly stocked.
  • Maintained confidentiality of records relating to clients' treatment
  • Prepared patients' medical charts and ensured patient filled out paperwork accurately and in full.

Small Business Owner, 05/2005 － 01/2009Company Name － City, State
  • Owned and managed personalized and hand made gifts business, including supervising employees and providing training staff. Designed detailed business plans to outline finances, goals, and operations of company.
  • Hired 2 employees for day-to-day work and oversaw training procedures.
  • Calculated credit amounts and commission payouts, priced merchandise, and generated credit memos for returned merchandise.
  • Monitored market conditions to set accurate pricing structures and take advantage of emerging trends.
  • Planned various product configurations to meet diverse customer needs.
Textile Designer, 03/1999 － 03/2001Company Name － City, State
  • Achieved optimal hand and color of new textiles by regular communication with and travel to manufacturing facilities.
  • Took project specifications and changed into drawings used to create final products.
Education and Training
09/1990Yunnan University of Technology － City, StateBachelor of ScienceArchitecture
  • Completed continuing education in [Subject]
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Resume Overview

School Attended

  • Yunnan University of Technology

Job Titles Held:

  • Sales Associate
  • Medical Office Assistant
  • Small Business Owner
  • Textile Designer

Degrees

  • Bachelor of Science Architecture

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