LiveCareer-Resume

sales associate resume example with 2+ years of experience

JC
Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000, resumesample@example.com
Professional Summary

Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased sales, improving buying experience and elevating company profile with target market. Consistently recognized for sales performance and excellence in customer service. Dedicated Sales professional with history of success achieving customer satisfaction, retention and referrals through continuous provision of top quality service. Blending strong analytical and communication skills to identify and address individual client needs, recommending and effectively promoting products in alignment with preferences. Strategically driving full sales lifecycles, overseeing efforts of teams across high-traffic retail environments. Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions. Experienced Sales Assistant with expertise in store opening and closing procedures, money handling and merchandising. Manage all tasks with efficiency and accuracy. Proficient in monitoring security and serving diverse customer needs. Effectively promote products and increase revenue by connecting with customers and recommending target offerings. Organized, adaptable and knowledgeable about preparing displays, merchandising shelves and assisting customers. Drive customer loyalty by providing friendly and skilled support. Resourceful Sales Agent skilled in convincing, persuading and closing sales deals.

Skills
  • Sales trends
  • Stocking and Replenishing
  • Merchandising Knowledge
  • Sales
  • Product and Service Sales
  • Point of Sale Knowledge
  • Exceptional Customer Service
  • Product promotions
  • Cash register operation
  • Shipment processing
  • Adapt to diverse groups
  • Cash Handling
  • Professional demeanor
  • Multi-tasking strength
  • Sales expertise
  • Social perceptiveness
  • Problem-solving skills
  • Sales training
  • Upselling
  • Point of sale operation
  • Relationship building
  • Excellent people skills
  • Contract preparation
  • Product knowledge
  • Dining area maintenance
  • Client Service
  • Merchandising understanding
Work History
01/2020 to Current Sales Associate Ace Cash Express Inc | Victoria, TX,
  • Engaged with customers to effectively build rapport and lasting relationships.
  • Maintained customer satisfaction while handling product returns quickly and professionally.
  • Prepared cash deposits up to $1,000 with zero discrepancies.
  • Boosted sales by conferring with customers to evaluate purchase requirements and recommend best-fit company offerings.
  • Completed orders and organized product deliveries to meet customer timetables.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
  • Maintained records related to sales, returns and inventory availability.
  • Trained and developed skills in company processes, product knowledge, customer service and selling techniques.
  • Applied security and loss prevention training toward recognizing risks and reducing store theft.
  • Answered customer questions regarding sizing, accessories and proper care for merchandise.
  • Trained and developed new sales team associates in products, selling techniques and company procedures.
  • Evaluated inventory and delivery needs, optimizing strategies to meet customer demands.
  • Promoted high level of customer satisfaction through strong relationship building skills.
07/2019 to 01/2021 Sales Associate Ace Cash Express Inc | Winston Salem, NC,
  • Engaged with customers to effectively build rapport and lasting relationships.
  • Maintained customer satisfaction while handling product returns quickly and professionally.
  • Boosted sales by conferring with customers to evaluate purchase requirements and recommend best-fit company offerings.
  • Completed orders and organized product deliveries to meet customer timetables.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
  • Maintained records related to sales, returns and inventory availability.
  • Applied security and loss prevention training toward recognizing risks and reducing store theft.
  • Answered customer questions regarding sizing, accessories and proper care for merchandise.
  • Trained and developed new sales team associates in products, selling techniques and company procedures.
  • Evaluated inventory and delivery needs, optimizing strategies to meet customer demands.
  • Implemented up-selling strategies such as recommending accessories and complementary purchases to boost revenue.
  • Tracked stock using company inventory management software.
  • Educated associates on market trends and stayed up-to-date on forecasts.
  • Analyzed and properly processed product returns, assisting customers with finding alternative merchandise to meet needs.
  • Increased sales by offering advice on purchases and promoting additional products.
  • Implemented up-selling strategies, encompassing recommendation of accessories and complementary purchases.
  • Processed product returns and assisted customers with other selections.
  • Worked alongside retail representatives to enhance product presentations and advertising collateral.
  • Liaised with customers and recommended specific products and specials, aligning with individual needs, requirements and specifications.
  • Provided positive first impressions to welcome existing, new and potential customers.
  • Maintained organized, presentable merchandise to drive continuous sales.
11/2018 to 06/2020 Cashier Rush Enterprises | Irving, TX,
  • Helped customers complete purchases, locate items and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Answered questions about store policies and addressed customer concerns.
  • Monitored self-checkout systems and provided assistance or intervention where required.
  • Maintained current knowledge of store promotions and highlighted sales to customers.
  • Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
  • Completed inventory counts and ordered merchandise.
  • Reviewed weekly sales ads and monitored price changes.
  • Mentored new team members on POS system operation, customer service strategies and sales goals.
  • Arranged paper and electronic payment records to maintain well-organized fill systems and recordkeeping compliance.
  • Checked identification for proof-of-age for alcohol and tobacco sales.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
  • Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
  • Performed cash, card and check transactions to complete customer purchases.
  • Provided expertise on products, including demonstrating features, answering questions, and redirecting objections to highlight positive aspects.
  • Learned [Job title] and [Job title] positions and provided backup at key times.
  • Conducted inventory counts by adding each item in stock and documenting in [System].
  • Operated cash register to record all transactions accurately and efficiently.
  • Assisted customers with locating and choosing merchandise in any store department.
  • Quickly and accurately counted drawers at start and end of each shift.
  • Solicited customers to purchase loyalty and item protection plans, successfully bringing in $[Amount] per month in new revenue.
  • Maintained accurate system inventory by correctly inputting data changes.
  • Lifted up to [Number] pounds at once and used equipment like [Type] and [Type] to move heavier loads and prevent injury when helping customers or restocking shelves.
  • Helped customers manage large purchases by collecting items from shelves and storage locations.
  • Used POS system to enter orders, process payments, and issue receipts.
  • Verified over $[Amount] of cash and credit payments daily.
  • Prepared beverages and filled food orders for customers.
  • Set up new sales displays each [Timeframe].
Education
Expected in 05/2018 High School Diploma | Cresstview High School, Crestview, FL, GPA:

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Resume Overview

School Attended

  • Cresstview High School

Job Titles Held:

  • Sales Associate
  • Sales Associate
  • Cashier

Degrees

  • High School Diploma

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