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sales associate resume example with 15+ years of experience

Jessica Claire
, , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - resumesample@example.com - -
Professional Summary
  • Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased sales, improving buying experience and elevating company profile with target market.
  • Dedicated Sales professional with history of success achieving customer satisfaction, retention and referrals through continuous provision of top quality service. Blending strong analytical and communication skills to identify and address individual client needs, recommending and effectively promoting products in alignment with preferences. Strategically driving full sales lifecycles, overseeing efforts of teams across high-traffic retail environments.
  • Diligent about keeping merchandise presentable to maximize business revenue. Effectively demonstrate products, overcome objections and close sales. Persuasive in negotiating contracts and diplomatic in communicating with customers to build long-term, productive relationships.
  • Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions.
  • Resourceful Sales Agent skilled in convincing, persuading and closing sales deals.
  • Experienced Sales Assistant with expertise in store opening and closing procedures, money handling and merchandising. Manage all tasks with efficiency and accuracy. Proficient in monitoring security and serving diverse customer needs.
  • Effectively promote products and increase revenue by connecting with customers and recommending target offerings. Organized, adaptable and knowledgeable about preparing displays, merchandising shelves and assisting customers. Drive customer loyalty by providing friendly and skilled support.
Accomplishments
  • Rated Top Toy Hauler Salesman in the country for 3 years straight
  • Rated #1 Toy Hauler Salesman for 3 years straight by General RV
  • Natural Way's top 3 company salesman and promoted to sales manager shortly after
  • Number one Rookie Salesman of the year at TrueGreen
Skills
  • Product and Service Sales
  • Sales
  • Merchandising Knowledge
  • Point of Sale Knowledge
  • Exceptional Customer Service
  • Expert in Toy Haulers
  • Relationship building
  • Social perceptiveness
  • Upselling
  • Product promotions
  • Problem-solving skills
  • Sales training
  • Adapt to diverse groups
  • Dining area maintenance
  • Multi-tasking strength
  • Excellent people skills
  • Contract preparation
  • Professional demeanor
  • Client Service
  • Sales expertise
  • Loss prevention
Work History
08/2013 to Current
Sales Associate Advance Auto Parts Hayward, CA,
  • Trained and developed new sales team associates in products, selling techniques and company procedures.
  • Worked the National Show Circuit to boost as an expert salesman in Toyhaulers.
  • Maintained records related to sales, returns and inventory availability.
  • Educated customers on promotions to enhance sales.
  • Provided information on company offerings to promote products and services to customers.
  • Used consultative sales approach to understand customer needs and recommend relevant offerings.
  • Provided accurate information about promotions, customer programs and products, helping drive high customer retention.
  • Pursued resolutions to achieve complete customer satisfaction, including tracking down hard-to-find merchandise at diverse locations.
  • Offered each customer top-notch, personal service and polite support to boost sales and customer satisfaction.
  • Provided exceptional services and pleasant shopping experiences to retail customers.
  • Increased sales by offering advice on purchases and promoting additional products.
  • Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
  • Answered questions about store policies and concerns to support positive customer experiences.
  • Demonstrated items to customers and created customer awareness, interest and sales.
  • Up-sold and cross-sold products effectively, driving sales and increasing revenue.
  • Generated brand awareness and positive product impressions to increase sales.
  • Fielded questions and solved problems by informing customers of current promotions and store policies.
  • Approached browsing customers to initiate conversations to determine buying preferences.
  • Prioritized helping customers over completing other routine tasks in store.
  • Greeted customers entering store and promoted sales or special programs.
  • Offered advice and assistance to customers, paying attention to special needs or wants.
  • Assisted customers by answering questions and fulfilling requests.
  • Inspected merchandise for quality and arranged proper display location on floor.
  • Assisted customers with prompt and polite support in-person and via telephone.
  • Answered product questions with up-to-date knowledge of sales and store promotions.
  • Met and exceeded upsell goals by highlighting target merchandise with strategic promotional approaches.
  • Provided excellent customer service to cultivate loyalty and satisfaction.
  • Cultivated customer loyalty, promoted repeat customers and improved sales.
10/2008 to 07/2013
Sales Manager Colas Duncan, OK,
  • Started off in sales and moved up to Sales Manager and opened the Chicago Office
  • Provided Horticultural training for tree and shrub care
  • Provided Lawn Training for all incoming new employees
  • Licensed in the Sate of Michigan and Illinois in Turf Management Care and Tree and Shrub Care
  • Improved sales processes to streamline customer acquisition and onboarding strategies.
  • Coached employees in successful selling methods and encouraged cross-selling to drive revenue.
  • Developed value-added solutions and approaches by leveraging trends in customer marketplaces and industries.
  • Identified, hired and trained highly-qualified staff by teaching best practices, procedures and sales strategies.
  • Handled all customer relations issues pleasantly, enabling quick resolution and client satisfaction.
  • Developed and implemented comprehensive salesperson training program.
  • Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
02/2006 to 09/2008
Sales Associate Advance Auto Parts Hazel Green, AL,
  • Outdoor Sales Associate - Door to Door sales
  • Provided information on company offerings to promote products and services to customers.
  • Educated customers on promotions to enhance sales.
  • Used consultative sales approach to understand customer needs and recommend relevant offerings.
  • Provided accurate information about promotions, customer programs and products, helping drive high customer retention.
  • Offered each customer top-notch, personal service and polite support to boost sales and customer satisfaction.
  • Provided exceptional services and pleasant shopping experiences to retail customers.
  • Increased sales by offering advice on purchases and promoting additional products.
  • Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
  • Answered questions about store policies and concerns to support positive customer experiences.
  • Employed strategic tactics such as cross-selling and upselling to drive sales.
  • Up-sold and cross-sold products effectively, driving sales and increasing revenue.
  • Approached each problem with fresh mind and analytical strategies to quickly resolve concerns.
  • Generated brand awareness and positive product impressions to increase sales.
  • Fielded questions and solved problems by informing customers of current promotions and store policies.
  • Prioritized helping customers over completing other routine tasks in store.
  • Offered advice and assistance to customers, paying attention to special needs or wants.
  • Assisted customers by answering questions and fulfilling requests.
  • Assisted customers with prompt and polite support in-person and via telephone.
  • Answered product questions with up-to-date knowledge of sales and store promotions.
  • Provided excellent customer service to cultivate loyalty and satisfaction.
  • Cultivated customer loyalty, promoted repeat customers and improved sales.
Education
Expected in 06/2000
High School Diploma:
Clarkston High School, Clarkston, MI - Clarkston, MI,
GPA:
Expected in
No Degree: Hotel Restaurant Management
Oakland Community College, Waterford MI - Waterford, MI,
GPA:
Expected in
No Degree: Heavy Equipment Operators
328 Operators Union - Howell, MI,
GPA:
Expected in
High School Diploma:
OTC - Clarkston, MI,
GPA:

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Resume Overview

School Attended

  • Clarkston High School, Clarkston, MI
  • Oakland Community College, Waterford MI
  • 328 Operators Union
  • OTC

Job Titles Held:

  • Sales Associate
  • Sales Manager
  • Sales Associate

Degrees

  • High School Diploma
  • No Degree
  • No Degree
  • High School Diploma

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