Jessica Claire
, , 100 Montgomery St. 10th Floor
(555) 432-1000 - - resumesample@example.com - -
(555) 432-1000 - - resumesample@example.com - -
Summary
- Reliable Sales Associate with strengths in inventory management, training and customer service. Friendly, knowledgeable and hard-working team player. Proven success in satisfying sales objectives and securing repeat patronage. Talented with strong background in Sales. Passionate about retail sales, customer relationship management and merchandising.
Skills
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Experience
10/2018 to 09/2020
Sales Associate Stanton Optical – Albuquerque (West), NM,
- Assisted teammates with sales-processing tasks to meet daily sales goals.
- Coordinated activities with other departments to ensure quality customer service.
- Acted as initial contact in addressing customer concerns.
- Helped average of [Number] customers per day by responding to inquiries and locating products.
- Worked with fellow sales team members to achieve group targets.
- Recorded and resolved daily transactions to promote revenue generation and customer satisfaction.
- Built trusting relationships with customers by making personal connections.
- Met merchandise processing standards and maintained organized and accessible work area.
- Retained product, service and company policy knowledge to serve as resource for both coworkers and customers.
- Operated cash register, collected payments and provided accurate change.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
- Trained new team members in cash register operation, stock procedures and customer services.
- Observed company return policy when processing refunds by inspecting merchandise for wear or damage.
- Resolved customer complaints and escalated worsening concerns for remediation.
- Helped customers find specific products, answered questions and offered product advice.
- Worked closely with front-end staff to assist customers.
03/2017 to 06/2017
In Your Home Care North Country Academy – Plymouth, MI,
- Made beds, swept floors and sanitized surfaces to support activities of daily living.
- Improved patient outlook and daily living through compassionate care.
- Followed care plan and directions to administer medications.
- Developed strong and trusting rapport with patients to facilitate smooth, quality care.
- Engaged with patients and families to provide emotional support and daily living instruction.
- Planned and prepared nutritious meals and snacks to meet diabetic, low sodium and high protein diets.
- Prepared food and helped patients eat to support healthy nutrition.
- Monitored health and well-being of clients and reported significant health changes.
- Changed bed linens, made bed and laundered soiled linens to keep patients' bed clean.
- Recorded client status progress and challenges in logbooks and reports.
02/2016 to 05/2016
Daycare Assistant Wendy's Company – Columbus, OH,
- Managed crafts and other hands-on activities to engage kids and promote development.
- Enforced rules to teach good manners and maintain safe environment.
- Prepared meals, snacks and refreshments while accounting for dietary needs and restrictions.
- Secured indoor and outdoor premises to protect children.
- Balanced schedules to promote optimal rest, play and educational periods.
- Implemented warning and timeout strategies to encourage good behavior.
- Tidied up, washed hands and assisted children in bathroom.
- Kept inventory of various items, including toys, art supplies and play area well-organized and well-stocked to meet needs of all children under care.
- Applied patience, expertise and care techniques to maintain group discipline.
- Safely operated daycare van to collect and deliver children between specified locations.
- Assisted to Care for 10 children ages 2 to 10
- Attended to lunch periods to help children open food packages and monitor activities
01/2009 to 08/2009
Fast Food Team Member McDonald's – City, STATE,
- Operated cash register, collected payments and provided accurate change.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Processed transactions and made change for cash payments or accepted credit cards, debit cards and gift cards.
- Boosted customer satisfaction by quickly addressing and resolving complaints with food or service.
- Built brand loyalty and accomplished customer satisfaction by working well with other food service team members.
- Organized food items on serving trays and in carry-out packages.
- Suggested additional menu items, beverages and desserts to increase sales.
- Kept customer and food preparation areas clean and well-organized.
- Served orders to customers at windows, counters and tables.
- Made and served coffee, tea and fountain drinks.
- Recorded customer orders and communicated clearly to confirm each order.
Education and Training
Expected in
High School Diploma:
Holtville High School - Holtville, CA
Holtville High School - Holtville, CA
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School Attended
- Holtville High School
Job Titles Held:
- Sales Associate
- In Your Home Care
- Daycare Assistant
- Fast Food Team Member
Degrees
- High School Diploma
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