Jessica Claire
  • Montgomery Street, San Francisco, CA 94105
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:
Professional Summary

Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased sales, improving buying experience and elevating company profile with target market. Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions. Dedicated Sales professional with history of success achieving customer satisfaction, retention and referrals through continuous provision of top quality service. Blending strong analytical and communication skills to identify and address individual client needs, recommending and effectively promoting products in alignment with preferences. Strategically driving full sales lifecycles, overseeing efforts of teams across high-traffic retail environments.

  • Merchandising expertise
  • Stocking and replenishing
  • Shipment processing
  • Product and service sales
  • Communication skills
  • Cash register operation
  • Sales expertise
  • Exceptional customer service
  • Cash Handling
  • Upselling
  • Relationship Building
  • Problem-solving skills
Work History
Sales Associate, 04/2010 - 11/2010
Trek Bicycle Corp Johnson City, TN,
  • Met and exceeded upsell goals by highlighting target merchandise with strategic promotional approaches.
  • Stocked merchandise each [Timeframe], clearly labeling items, arranging according to size or color and preparing attractive displays.
  • Assisted customers with locating and choosing merchandise in any store department.
  • Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
  • Folded and arranged [Type] merchandise in attractive displays to drive sales.
  • Managed efficient cash register operations, including scanning items, processing payments and issuing receipts.
  • Conducted product demonstrations to highlight features and redirect objections to positive aspects.
  • Assisted customers by answering questions and fulfilling requests.
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Kept [Type] and [Type] areas clean, tidy and professional in appearance to maximize worker efficiency and promote customer engagement.
  • Checked prices for customers and processed items sold by scanning barcodes.
  • Organized store merchandise racks and displays to promote and maintain visually appealing environments.
  • Educated customers on promotions to enhance sales.
  • Maintained organized checkout area and swept floors and emptied trash cans.
  • Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
  • Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
Road Shop Associate, 05/2006 - 02/2008
Lurie Besikof Lapidus & Company, Llp Fort Myers, FL,
  • Created detailed estimates and accurate work order documentation, factoring in labor costs and materials needed to successfully complete high-quality work.
  • Maintained excellent attendance record, consistently arriving to work on time.
  • Handled [Number] calls per [Timeframe] to address customer inquiries and concerns.
  • Increased customer satisfaction by resolving [Product or Service] issues.
  • Worked with [Type] customers to understand needs and provide [Type] service.
  • Maintained organized, presentable merchandise to drive continuous sales.
  • Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
  • Implemented up-selling strategies such as recommending accessories and complementary purchases to boost revenue.
  • Worked alongside retail representatives to boost sales by enhancing product presentations and advertising collateral.
  • Implemented up-selling strategies, encompassing recommendation of accessories and complementary purchases.
  • Educated customers on promotions to enhance sales.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
  • Engaged with customers to effectively build rapport and lasting relationships.
Manager, 10/2004 - 02/2007
Mount Sinai Medical Center Of Miami Beach Miami Beach, FL,
  • Enthusiastically took on additional shifts during peak work periods to keep projects on schedule.
  • Unloaded incoming products worth up to $[Amount] and moved boxes to staging areas, sorted items and transported to final storage locations.
  • Photographed high-quality images for both print and internet distribution.
  • Selected and set up appropriate props, backdrops and lighting.
  • Archived photographs on computers and servers.
  • Directed guests to photo port location to view and purchase pictures.
  • Maintained excellent attendance record, consistently arriving to work on time.
  • Increased customer satisfaction by resolving [Product or Service] issues.
  • Trained and guided team members to maintain high productivity and performance metrics.
  • Maintained team efficiency by strategically delegating daily activities, monitoring output and rewarding positive contributions.
  • Set and managed schedules to give proper coverage to required areas and meet customer service demands.
  • Raised performance in areas of sales, management and operations by identifying and targeting areas in need of improvement.
  • Hired, trained and mentored staff to maximize effectiveness.
  • Completed [Timeframe] payroll for [Number] employees with [Software] and [Software].
  • Recorded inventory sales into organization's weekly income report.
  • Demonstrated new products, procedures and techniques to employees.
  • Restocked, arranged and organized merchandise in front lanes to drive product sales.
  • Processed POS transactions, including checks, cash and credit purchases or refunds.
  • Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
  • Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
  • Operated cash register for cash, check and credit card transactions with [Number]% accuracy.
Supervisor, 04/2002 - 04/2006
AMC Movie Theater City, STATE,
  • Helped employees with day-to-day work and complex problems by applying motivational and analytical strategies.
  • Processed POS transactions, including checks, cash and credit purchases or refunds.
  • Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
  • Demonstrated integrity and honesty while interacting with guests, team members and managers by actively listening and responding appropriately.
  • Immediately informed supervisors when equipment was not functioning properly to promote quick issue resolution.
  • Stored food in designated containers and storage areas to prevent spoilage or cross-contamination.
  • Reduced customer wait times by quickly and efficiently operating customer window and sales register.
  • Prepared quality products while maintaining proper food safety practices, portion control and presentation within service goal times.
  • Consistently provided friendly service to promote better customer engagement.
  • Reported to all shifts dressed neatly in uniform and wearing minimal jewelry, adhering to company standards.
  • Verified prepared food met all standards for quality and quantity before serving to customers.
  • Cleaned food preparation areas, tools and equipment.
  • Trained team members to prepare sandwiches and other items according to instructions.
  • Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
  • Communicated menu item information and offered suggestions to promote featured products.
  • Loaded food, dishes and utensils on carts and trays to transport from designated food preparation areas to designated tables.
  • Properly labeled and stored food and fresh ingredients in cooler or freezer to optimize freshness.
  • Assisted guests, including offering personable greetings and taking orders.
  • Assisted patrons with seating by giving directions and lighting paths.
  • Directed ticket holders to seats and facility locations.
  • Sold admission, processed payments and issued tickets.
  • Performed visual evaluation for signs of counterfeit tickets and money such as [Type] and [Type].
  • Provided customer service by selling tickets and merchandise, answering questions and distributing programs.
  • Greeted customers with smile and provided friendly, knowledgeable service.
  • Maintained excellent attendance record, consistently arriving to work on time.
  • Resolved [Type] problems, improved operations and provided exceptional client support.
  • Learned how to complete [Task] and [Task] with minimal supervision, contributing to successful [Result].
  • Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
  • Removed film splicing after showings, prepared films for shipment and returned reels back to original owners.
  • Prepared film inspection reports, attendance sheets and log books, and set up and inspected curtain and screen controls and organized equipment to achieve smooth and efficient showings.
  • Set up and adjusted picture projectors and screens to achieve proper size, illumination and focus of images.
  • Inspected movie films prior to film showings to verify completeness and condition.
  • Observed projector operations in order to anticipate need to transfer operation from one projector to another and maintain continuity for audience members.
Cosmetology License: Cosmetology Education, Expected in 05/2020
Tony And Guy Cosmetology School - Washington, PA ,
High School Diploma: , Expected in 05/2003
David Crockett High School - Austin, TX,

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School Attended

  • Tony And Guy Cosmetology School
  • David Crockett High School

Job Titles Held:

  • Sales Associate
  • Road Shop Associate
  • Manager
  • Supervisor


  • Cosmetology License
  • High School Diploma

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