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Sales Associate Resume Example

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SALES ASSOCIATE
Summary

Patient-oriented Pharmacy Technician with extensive experience preparing, filling and labeling medications. Highly skilled at processing prescriptions via the pharmacy software and managing pharmacy inventory. Adept at interacting with patients to answer questions and provide status updates on their prescription fills.

Knowledgeable pharmacy professional skilled at helping pharmacists complete accurate prescriptions in fast-paced settings. Security-minded and experienced in coordinating between prescribers, insurance companies and customers to resolve problems. Strong interpersonal and multitasking abilities.

Skills
  • Ordering and stocking medications
  • Drug inventory control
  • Pharmacy operations
  • Proper labeling procedures
  • Preparing bulk medications
  • Point of sale systems proficiency
  • Troubleshooting malfunctioning equipment
  • Stocking shelves
  • Verifying orders
  • Detail-oriented
  • Problem solving
  • Aseptic techniques
  • Team leadership
  • Time management
  • Quality assurance and control
  • Resolving customer issues
  • FDA compliance
  • Insurance billing
  • Problem-solving skills
  • Workflow Optimization
  • Labeling prescriptions
  • Supporting pharmacy operations
  • Merchandising knowledge
  • Cash handling accuracy
  • Inventory control procedures
  • Outgoing personality
  • Product line expansion
  • Customer service
  • Inventory management
  • Team player mentality
  • Cash register operation
  • Active listening
  • Money handling
  • Listening skills
  • Verbal/written communication
  • Documentation and recordkeeping
  • Issue and conflict resolution
  • Excellent multi-tasker
  • Display design
  • Invoice processing
  • Dependable and reliable
  • Organized
  • Proficient in MS Office
  • Courteous demeanor
Experience
Sales Associate | 01/2011 to 12/2013Milford Station Bakery - Milford, NJ
  • Built and maintained effective relationships with peers and upper management to drive team success toward common sales, service and operational goals.
  • Offered product and service consultations and employed upselling techniques.
  • Answered incoming telephone calls to provide information about products, services, store hours, policies and promotions.
  • Kept apprised of emerging trends and provided informative customer service to assist in product selection.
  • Retained product, service and company policy knowledge to serve as resource for both coworkers and customers.
  • Sold various products by explaining unique features and educating customers on proper application.
  • Assisted customers by finding needed items and checking inventory for items at other locations.
  • Helped several customers per day by responding to inquiries and locating products.
  • Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
Manager | 07/2013 to 12/2013Milford Station Bakery - Milford, New Jersey
  • Trained current employees on additional job positions to maintain coverage of roles at all times.
  • Facilitated on-site staff training and developed processes and procedures to increase accuracy.
  • Showed associates new procedure and product techniques over a short period of time.
  • Coached new team members on job tasks and performance strategies.
  • Maintained open and professional team relationships to quickly identify and resolve issues.
  • Managed day-to-day operations, including supervision and assignment delegation for 6-12-member team.
Sales Associate | 05/2014 to CurrentBowker's Pharmacy - Milford, New Jersey
  • Helped average of 150+ customers per day by responding to inquiries and locating products.
  • Assisted customers by finding needed items and checking inventory for items at other locations.
  • Kept apprised of emerging trends and provided informative customer service to assist in product selection.
  • Retained product, service and company policy knowledge to serve as resource for both coworkers and customers.
  • Built and maintained effective relationships with peers and upper management to drive team success toward common sales, service and operational goals.
  • Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
  • Offered product and service consultations and employed up-selling techniques.
  • Answered incoming telephone calls to provide information about products, services, store hours, policies and promotions.
  • Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
  • Sold various products by explaining unique features and educating customers on proper application.
Pharmacy Technician | 05/2015 to CurrentBowker's Pharmacy - Milford, New Jersey
  • Administered medications as per pharmacist orders.
  • Filled and processed prescriptions to ensure prompt and efficient patient care.
  • Dispensed approximately 200 prescriptions daily.
  • Communicated with insurance companies for billing purposes.
  • Maintained lines of communication with patients, providing instructions and general support.
  • Trained several new technicians and interns to provide excellent customer service.
  • Efficiently responded voicemails to promote assistance and service to customers.
  • Answered patient questions regarding medication.
  • Communicated extensively with patients to provide assistance, support and instructions.
  • Inspected medication storage locations to monitor drug expiration dates and ensure adequate supply inventory.
  • Restocked shelves and prepared expired drugs for return.
  • Ordered medicines on an early time basis to meet anticipated demand from patients and reduce back-orders.
  • Verified labeled prescriptions using 8-point check system to maintain accuracy and efficiency.
  • Merchandised related products to drive pharmacy department sales.
Education and Training
Delaware Valley Regional High School - - Frenchtown,NJ | | High School Diploma05/2014
Raritan Valley Community College - - Somerville,NJ | | Associate of SciencePharmacy (Pre-Pharmacy), Expected in 05/2020
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Resume Overview

Companies Worked For:

  • Milford Station Bakery
  • Bowker's Pharmacy

School Attended

  • Delaware Valley Regional High School
  • Raritan Valley Community College

Job Titles Held:

  • Sales Associate
  • Manager
  • Pharmacy Technician

Degrees

  • Delaware Valley Regional High School - Frenchtown , NJ | High School Diploma
    Raritan Valley Community College - Somerville , NJ | Associate of Science

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