Montgomery Street, San Francisco, CA94105609 Johnson Ave., 49204, Tulsa, OK
Home: (555) 432-1000
Cell:
resumesample@example.com
Summary
Patient-oriented Pharmacy Technician with extensive experience preparing, filling and labeling medications. Highly skilled at processing prescriptions via the pharmacy software and managing pharmacy inventory. Adept at interacting with patients to answer questions and provide status updates on their prescription fills.
Knowledgeable pharmacy professional skilled at helping pharmacists complete accurate prescriptions in fast-paced settings. Security-minded and experienced in coordinating between prescribers, insurance companies and customers to resolve problems. Strong interpersonal and multitasking abilities.
Skills
Ordering and stocking medications
Drug inventory control
Pharmacy operations
Proper labeling procedures
Preparing bulk medications
Point of sale systems proficiency
Troubleshooting malfunctioning equipment
Stocking shelves
Verifying orders
Detail-oriented
Problem solving
Aseptic techniques
Team leadership
Time management
Quality assurance and control
Resolving customer issues
FDA compliance
Insurance billing
Problem-solving skills
Workflow Optimization
Labeling prescriptions
Supporting pharmacy operations
Merchandising knowledge
Cash handling accuracy
Inventory control procedures
Outgoing personality
Product line expansion
Customer service
Inventory management
Team player mentality
Cash register operation
Active listening
Money handling
Listening skills
Verbal/written communication
Documentation and recordkeeping
Issue and conflict resolution
Excellent multi-tasker
Display design
Invoice processing
Dependable and reliable
Organized
Proficient in MS Office
Courteous demeanor
Experience
Sales Associate, 01/2011 to 12/2013 Trek Bicycle Corp – Ventura, CA,
Built and maintained effective relationships with peers and upper management to drive team success toward common sales, service and operational goals.
Offered product and service consultations and employed upselling techniques.
Answered incoming telephone calls to provide information about products, services, store hours, policies and promotions.
Kept apprised of emerging trends and provided informative customer service to assist in product selection.
Retained product, service and company policy knowledge to serve as resource for both coworkers and customers.
Sold various products by explaining unique features and educating customers on proper application.
Assisted customers by finding needed items and checking inventory for items at other locations.
Helped several customers per day by responding to inquiries and locating products.
Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
Manager, 07/2013 to 12/2013 Marsden Holding Llc – Hartford, WI,
Trained current employees on additional job positions to maintain coverage of roles at all times.
Facilitated on-site staff training and developed processes and procedures to increase accuracy.
Showed associates new procedure and product techniques over a short period of time.
Coached new team members on job tasks and performance strategies.
Maintained open and professional team relationships to quickly identify and resolve issues.
Managed day-to-day operations, including supervision and assignment delegation for 6-12-member team.
Sales Associate, 05/2014 to Current Massage Envy – Lemon Grove, CA,
Helped average of 150+ customers per day by responding to inquiries and locating products.
Assisted customers by finding needed items and checking inventory for items at other locations.
Kept apprised of emerging trends and provided informative customer service to assist in product selection.
Retained product, service and company policy knowledge to serve as resource for both coworkers and customers.
Built and maintained effective relationships with peers and upper management to drive team success toward common sales, service and operational goals.
Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
Offered product and service consultations and employed up-selling techniques.
Answered incoming telephone calls to provide information about products, services, store hours, policies and promotions.
Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
Sold various products by explaining unique features and educating customers on proper application.
Pharmacy Technician, 05/2015 to Current Aids Healthcare Foundation – Fort Worth, TX,
Administered medications as per pharmacist orders.
Filled and processed prescriptions to ensure prompt and efficient patient care.
Dispensed approximately 200 prescriptions daily.
Communicated with insurance companies for billing purposes.
Maintained lines of communication with patients, providing instructions and general support.
Trained several new technicians and interns to provide excellent customer service.
Efficiently responded voicemails to promote assistance and service to customers.
Answered patient questions regarding medication.
Communicated extensively with patients to provide assistance, support and instructions.
Inspected medication storage locations to monitor drug expiration dates and ensure adequate supply inventory.
Restocked shelves and prepared expired drugs for return.
Ordered medicines on an early time basis to meet anticipated demand from patients and reduce back-orders.
Verified labeled prescriptions using 8-point check system to maintain accuracy and efficiency.
Merchandised related products to drive pharmacy department sales.
Education and Training
High School Diploma: , Expected in 05/2014 Delaware Valley Regional High School - Frenchtown, NJ GPA:
Associate of Science: Pharmacy (Pre-Pharmacy), Expected in 05/2020 Raritan Valley Community College - Somerville, NJ GPA:
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