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Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased sales, improving buying experience and elevating company profile with target market. Consistently recognized for sales performance and excellence in customer service. Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions. Motivated sales professional offering progressive sales and marketing experience. Highly results-oriented and energetic with unsurpassed interpersonal and communication strengths. Productive, hardworking and known for consistent stellar performance against target sales goals and customer service expectations. Offering progressively responsible sales experience with industry companies. Natural leader with proven record of exceeding sales targets and driving customer service excellence. Skilled in training and mentoring new associates on methods and techniques to build customer retention and boost loyalty. Passionate about helping customers and delivering top-notch experiences in every interaction. Talented Sales Assistant bringing enthusiasm and eagerness to learn new skills with retail sales. Focused on maximizing business success by capitalizing on sales and service opportunities. Resourceful Sales Agent skilled in convincing, persuading and closing sales deals. Friendly Sales Assistant specializing in retail apparel sales. Customer service expert knowledgeable about on-trend fashions and products. Brings excellent experience in major brand sales within fashion-forward customer demographic.
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- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Worked alongside retail representatives to enhance product presentations and advertising collateral.
- Engaged with customers to effectively build rapport and lasting relationships.
- Increased sales by offering advice on purchases and promoting additional products.
- Achieved perfect attendance and on-time record.
- Maintained records related to sales, returns and inventory availability.
- Boosted sales by conferring with customers to evaluate purchase requirements and recommend best-fit company offerings.
- Answered customer questions regarding sizing, accessories and proper care for merchandise.
- Implemented up-selling strategies such as recommending accessories and complementary purchases to boost revenue.
- Solved customer challenges by offering relevant products and services.
- Loaded and unloaded merchandise using ladder and pallet jack.
- Trained and developed new sales team associates in products, selling techniques and company procedures.
- Trained and developed new hires in company processes, product knowledge, customer service and selling techniques.
- Developed, marketed and sold full range of products and support services.
- Prepared large cash deposits with zero discrepancies.
- Educated associates on market trends and stayed up-to-date on forecasts.
- Applied security and loss prevention training toward recognizing risks and reducing store theft.
- Maintained customer satisfaction while handling product returns quickly and professionally.
- Provided positive first impressions to welcome existing, new and potential customers.
- Processed product returns and assisted customers with other selections.
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
- Completed orders and organized product deliveries to meet customer timetables.
- Tracked stock using company inventory management software.
- Evaluated inventory and delivery needs, optimizing strategies to meet customer demands.
- Evaluated systems according to predetermined checklist and noted issues.
- Documented all changes and actions in computer-based tracking system.
- Inspected equipment to diagnose operational issues.
- Assisted team members with plumbing equipment troubleshooting and diagnostics.
- Performed maintenance duties and safely handled chemicals and solutions.
- Serviced pool equipment for expedient repair and minimal downtime.
- Adjusted original installation plan and reviewed installations for compliance with local codes and good operating practices.
- Accurately and efficiently installed equipment, including heaters and plumbing.
- Installed new pool and hot tub equipment and explained operation and routine maintenance protocols to customers.
- Adhered to safety protocols and policies to reduce workplace hazards.
- Gained knowledge of standard equipment, including manufacturer repair guidelines.
- Explained diagnostic findings to customers and outlined repair or service options.
- Diagnosed and troubleshot problems, repairing and restoring machines to peak performance.
- Demonstrated increased knowledge of company products and equipment.
- Recommended products to customers to drive sales.
- Blocked merchandise in freezers and coolers.
- Maintained current knowledge of shelf planograms and end cap plans to effectively merchandise products.
- Checked for outdated and overripe grocery items and removed from inventory.
- Built displays and hung signage for products.
- Supported promotional plans by updating signage with price changes.
- Attended sales, vendor and product training to maximize knowledge.
- Marked down and retagged products for special promotions.
- Stayed current on available products, store promotions and customer service policies to better shoppers.
- Monitored customers demonstrating suspicious actions to support inventory loss prevention objectives.
- Monitored deliveries by checking merchandise against invoice paperwork and notifying supervisor of discrepancies.
- Checked aisles and backrooms areas for spills or stock issue and made quick clean-up.
- Pleasantly greeted customers and provided prompt and courteous service at all times.
- Maintained adequate product levels in check-out lines and end-cap displays by timely re-stocking of merchandise.
- Assisted customers with price checking fruits and vegetables and finding requested items in department.
- Readied items for sales floor stocking by affixing tags and preparing shelf labels.
- Retrieved items for customers and verified prices.
- Used pallet jacks and hand trucks to move merchandise to sales floor for stocking.
- Helped customers complete purchases by moving heavy items, collecting payments and bagging purchases.
- Inspected floor displays, noted missing items and immediately replenished merchandise.
- Checked product shelves to review for proper price labels and handled price changes when requested by management.
- Observed safety protocols when transporting merchandise to different areas of store to alleviate item damage.
- Removed trash, swept and mopped floors for professional appearance.
- Rotated grocery products ensuring that expired or spoiled items were immediately removed and adhered to "first in, first out" rule.
- Delivered assistance and service by carrying packages and bags and securing customer purchases in vehicles.
- Monitored refrigeration, freezer and cooling areas for proper functioning and reported issues to supervisor.
- Took food and beverage orders and conveyed special requests or concerns to kitchen.
- Delivered meals to rooms and provided friendly service to all facility guests.
- Promoted customer satisfaction by preparing food according to standard recipes with modifications based on individual customer requirements.
- Compiled recipe ingredients and prepared for cooks by washing, cutting or measuring food items.
- Greeted visitors, answered questions and accepted payments.
- Stocked condiments, beverages and plates for diners.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Cooked batches of food according to standard recipes.
- Replenished condiments, beverages and supplies while maintaining cleanliness of service areas.
- Greeted customers at deli counter to fulfill requests and answer questions.
- Used downtimes to prepare ingredients and restock supplies for expected busy periods.
- Accommodated patrons with allergies and dietary restrictions by adjusting preparation methods or ingredients and confirming accuracy of plates.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Created appealing food arrangements for party trays and specialized orders.
- Inspected equipment such as refrigerators and warming lamps to check compliance with safe operating levels.
- Communicated effectively with customers to plan large or specialized orders, providing customers with recommendations, samples and response to particular requests.
- Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
- Prepared recipe ingredients by washing, peeling, cutting and measuring.
- Scanned shelves and product cases for expired stock and discarded outdated or spoiled items.
- Circulated kitchen area to receive work assignments and identify support tasks.
- Promoted new or high-value food items by creating attractive displays in cases and other customer-facing areas.
Des Moines Area Community College - Ankeny, IA
Currently Still Enrolled
Ankeny High School - Ankeny, IA,
Excelled in playing the saxophone in the Ankeny High School Marching Band, as well as Concert Band and Jazz Band. Also was skilled in the Ankeny Mock Trial team as well and the Ankeny Trap Shooting Team. I did several state competitions and was successful in all of them for 4 years.
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School Attended
- Des Moines Area Community College
- Ankeny High School
Job Titles Held:
- Sales Associate
- Service Technician
- Frozen Food Clerk
- Food Service/Customer Service Associate
Degrees
- Associate of Arts
- High School Diploma
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