sales assistant optical technician resume example with 12+ years of experience
Responsible Optometric Technician provides relationship-based eye care and outstanding customer service. Performs patient work ups, ancillary testing and orders and dispenses contact lenses to support optometrist and promote operational efficiency. Establishes priorities, works independently and proceeds with objectives without supervision. Optometric Technician with over 5 years of experience delivering high level of customer service and patient centered care. Assumes active role in patient visits by taking patient vitals and documenting medical history. Assists optometrist with additional testing and contact lenses sales and ordering to support vision needs for patients of all ages. Experienced Optometric Tech with background preparing patient for appointment with optometrist to foster outstanding examination experience. Liaises with intake staff to welcome patients and promote smooth patient transitional flow from reception to exam. Thrives on helping others and participating in patient care to create pleasant and memorable optometry visits. Specializing in performing patient tests, documenting measurements and collecting patient history information to maintain appointment flow. Consistently history working well with co-workers to serve patients and provide expert eye care. Friendly Dispensing Optician knowledgeable about glasses and contact lenses. Assists customers in making choices that meet vocational, lifestyle and personal needs. Offering over 5 years of experience with proven history of customer satisfaction and retention.
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- Set up attractive displays, shared current promotions and offered excellent customer service to increase satisfaction.
- Filed claims with vision and medical insurance companies to garner payment for optical services.
- Performed ancillary testing when ordered by optometrist and thoroughly explained procedures to patients.
- Suggested optional items such as lens coatings and lightweight lenses to improve patient experience with eyeglasses.
- Aided patients in selection of flattering eyeglass frames appropriate for prescription and style preferences.
- Operated lensometers, including [Type] to orient and mark uncut lenses for eyeglasses.
- Contacted patients when eyeglasses or contact lenses arrived in store and used [Tool] to assist with final fitting.
- Measured patients' faces for bridge, eye size and temple length to select comfortable frames.
- Instructed patients on proper insertion, removal and cleaning techniques for contact lenses.
- Calibrated seg heights, vertex and pupillary distance and pantoscopic tilt to customize eyeglass orders and create perfect fit.
- Input patient information and exam findings into electronic medical records system to facilitate accurate record-keeping.
- Assisted with insurance questions, eligibility and prior authorizations of medications and glasses.
- Collaborated with optometry staff to reach individual and team goals.
- Coordinated patient scheduling, monitored patient flow throughout office and properly communicated delays.
- Acquainted patients with procedures and explained purpose of testing to establish consent.
- Instructed patients on contact lens insertion and removal and lens care guidelines.
- Communicated with ophthalmic companies to keep inventory at appropriate levels.
- Helped patients with selecting and ordering glasses or contact lenses to encourage informed decisions.
- Conducted pretest procedures to gather data before exam and make eye appointments more efficient and productive.
- Communicated with patients and families to obtain patient medical histories and vital information.
- Performed patient service duties by communicating directly with patients, answering questions and assisting with concerns.
- Interacted with patients and families while demonstrating high standards of performance, teamwork and compassion.
- Followed appropriate disinfecting procedures to sterilize medical equipment.
- Administered medications and performed basic and advanced patient assessments.
- Maintained patient confidence and protected hospital by keeping information confidential.
- Determined need for special assessment activities for complex cases, effectively handling care plans.
- Transported individuals to events and activities, medical appointments and shopping trips.
- Provided assistance in daily living activities by dressing, grooming, bathing and toileting patients.
- Supported patient care excellence via planning and interpretation of programs.
- Completed resident assessments in accordance with current regulations and guidelines.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Developed rapport to create safe and trusting environment for care.
- Assisted disabled clients to support independence and well-being.
- Assisted patients with self-administered medications.
- Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
- Documented vitals, behaviors and medications in client medical records.
- Conferred with supervisor to discuss patient condition and medical care.
- Monitored progress and documented patient health status changes to keep care team updaed.
- Transported patients via wheelchair to and from rehabilitation and daily activities.
- Supervised daily activities and provided assistance to staff.
- Maintained clean, safe and well-organized patient environment.
- Administered medication as directed by physician.
- Helped patients care for themselves by teaching proper, safe use of ambulation assistive devices such as canes or walkers.
- Provided safe mobility support to help patients move around personal and public spaces.
- Kept patients mentally alert by entertaining, conversing and reading aloud.
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Resume Overview
School Attended
- Tampa College
- Hoelich High School
Job Titles Held:
- Sales Assistant/Optical Technician
- Med Tech
- Unit Care Coordinator
Degrees
- Associate of Science
- High School Diploma
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