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Sales Assistant Resume Example

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SALES ASSISTANT
Summary

Empathetic Veterinary Technician with specialized training in large animal medicine and control of infectious diseases. Committed to ethical treatment of animals with a consideration for human-animal bonds.

Energetic Vet Tech capable of tackling new challenges in busy work settings. Team-oriented with compassion for cats, dogs and other domestic pets. Seeking new opportunity working with animals to create dynamic play sessions.

Highly interactive Vet Tech knowledgeable in all canine and feline breeds. Patient and friendly with pet food and canine nutrition understanding. Detail-oriented and driven to provide great customer service.

Skills
  • Oxidase testing
  • Snare restraint
  • Diagnostic ECG/EKG tracing
  • Physical examination
  • Post-surgical clean up and OR sanitation
  • Injectable agent induction
  • Pre-anesthetic preparation
  • Halter placement
  • Schirmer tear test
  • Sternal and lateral recumbency restraint
  • Contrast study
  • Medication labeling
  • Modified Robert Jones bandage
  • Medical history
  • Client education
  • Monitoring recovery
  • Prescribing medication
  • General anesthesia recovery
  • Suture removal
Experience
Massage Therapist03/2018 to 10/2019Company NameCity, State
  • Processed all cash and credit card transactions with 100% accuracy rate.
  • Assisted salon leader with tracking salon retail sales.
  • Provided accurate product and merchandise information to customers.
  • Showcased desired product features in shoots to enhance appearance and improve consumer purchasing numbers.
  • Worked flexible schedule to accommodate clients needs.
  • Cleaned massage rooms after use and prepared for next client.
  • Kept work area clean and neat to stay productive.
  • Verified end-of-day reports against credit and cash profits.
  • Replenished body treatment sheets after each spa session.
  • Executed all daily opening and closing procedures.
  • Offered refreshments of ice water and iced tea to all incoming guests.
  • Rotated between spa front desk management and monitoring reservation room.
  • Introduced corporate policies, procedures and work rules to new spa employees.
  • Suggested and sold salon services and retail products to customers.
  • Escorted massage clients to changing room, provided gowns and explained process for the treatment they are getting.
  • Gave clients individualized suggestions for stretching, strengthening, postural and relaxation techniques.
  • Coordinated and booked all spa service appointments for individual and group clients.
  • Assisted with basic bookkeeping needs such as filing and maintaining over [Number] clients' records.
  • Monitored and tracked salon product contracts and deliveries.
  • Greeted all guests and assisted with requests and special services.
  • Worked with 30+ clients per week performing variety of therapeutic massages, including pregnancy, sports, deep tissue and Swedish.
Massage Therapist01/2016 to 10/2018Company NameCity, State
  • Collected detailed client information to create over [Number] individualized plans to relieve pain, improve circulation, rehabilitate injuries and increase relaxation.
  • Discussed body treatment needs and expectations with clients to maintain [Number]% customer satisfaction.
  • Increased sales by [Number]% in [Number] months by providing exceptional service and maintaining positive and energetic attitude.
  • Devised informational marketing ads and pamphlets to bring in [Number] additional clients.
Veterinary Technician03/2012 to 06/2016Company NameCity, State
  • Treated animals afflicted with different mange and different skin conditions with therapeutic bath treatments and medications.
  • Attended to sick or injured animals by securing veterinary care and notifying owners quickly of pet's condition.
  • Delivered consistent customer service to pet owners, effectively increasing repeat business by 100%.
  • Removed animal waste from kennels, runs and exercise areas, placing in trash receptacles or in-ground septic systems.
  • Answered multiple line phone system for busy revenue producing facility and responded to questions regarding pricing and services.
  • Checked animals for injury and illness, writing copious notes regarding symptoms for review.
  • Calculated payments by keeping accurate daily log of time spent with dogs, detailing activities and services provided.
  • Pitched in with laundry duties, including washing, drying and folding towels during busy periods, ensuring consistent workflow.
  • Monitored animals during group play sessions, checking for signs of aggressive or fearful behavior and to prevent biting among dogs.
  • Reviewed inventory levels during shifts and placed orders to replenish supplies, including shampoo, canine toothpaste and styptic powder.
  • Scrubbed, counted, and packed surgical instruments and drapes into surgi-packs for autoclave sterilization.
  • Laundered soiled animal bedding immediately to reduce infection, using appropriate chemicals.
  • Trained and coached new vet techs.
  • Assisted grooming staff with nail clipping, fur blow drying and combing out matted fur during high-volume periods, including holidays.
  • Prepared and reviewed records and consent forms.
  • Interpreted lab results to diagnose veterinary disorders and recommend treatment plans to veterinarian.
  • Performed physical examinations and record case history, weight, temperature and other vitals.
  • Placed nasogastric and orogastric tubes for gavage, lavage or reflux.
  • Sutured cutaneous and subcutaneous tissues, gingiva and oral mucous membranes.
  • Applied casts and splints to immobilize fractures.
  • Developed and monitored physical rehabilitation program, including implementation of protocols and procedures.
  • Visited farms to help with animal emergencies, including injury, disease and birthing.
  • Implemented and ran classes for pet owners on topics pertaining to health and wellness, which improved veterinary hospital's reputation and boosted client satisfaction.
  • Recommended products to sustain optimal wellness, including vitamins and supplements, dental cleaning, flea control, geriatric care and dietary measures.
  • Initiated emergency interventions such as resuscitative oxygen procedures and external cardiac massage.
  • Performed routine laboratory procedures such as hematology, microbiology, parasitology, exfoliative cytology, blood chemistry, coprology, urinalysis and serology.
  • Provided canine rehabilitation services to assist in recovery from injury and surgery.
  • Listened to clients' questions and concerns regarding pets and delivered timely responses and information on treatment protocols and procedures.
  • Operated anesthetic machines, oxygen equipment and monitoring equipment.
  • Treated medical diseases and conditions of livestock.
  • Triaged incoming patients arriving for scheduled appointments or on emergent bases to route to appropriate surgeon or treatment area.
  • Administered and applied treatments, drugs, oxygen therapy, medications and immunological agents.
  • Assisted veterinarian with surgical procedures by assembling and sterilizing instruments and administering anesthesia.
  • Took electrocardiogram and electrocephalogram tracings.
  • Reviewed vaccination records, and prepare and administer vaccinations according to clinic protocols.
  • Completed admission records, including statements made by client concerning patient's problems and history.
  • Managed clinic operations, including supervising vet techs, scheduling and appointments.
  • Performed imaging with ultrasound and x-ray and interpreted results.
  • Oversaw canine rehabilitation center and provided rehabilitation services to help canines recover from surgery and injury.
  • Provided direct care for animal patients in post-operative recovery, closely monitoring vital signs and progress.
  • Developed educational and marketing materials detailing veterinary services.
  • Restrained and stabilized animals during examination and treatment to safeguard against accidental injuries.
  • Prepared and labeled medications and informed client of administration techniques.
  • Assisted veterinarian with treatment of wounds, vaccination administration and operations.
  • Conducted initial exams on pets, took vital signs and collected samples for lab.
  • Met with pet owners, explained lodging, grooming and daily care services and cross-sold specialty products like bows, ribbons, pet toys and treats.
  • Prepared animals for surgery, including clipping, scrubbing, and disinfecting operative site.
  • Operated x-ray machines and exposed radiographic films.
  • Administered oral and rectal radio-opaque materials.
  • Administered and monitored anesthesia for surgeries and operations.
  • Monitored patient vital signs during surgical procedures, and notified veterinarian of changes in stability.
  • Collected urine by expression cystocentesis, or catheterization.
  • Performed dental procedures, including smoothing, filing, polishing, and removal of calculus, soft deposits, plaque and stains.
Horse Trainer 05/2012 to 02/2016Company NameCity, State
  • Worked with riders and jockeys to break horse habits.
  • Groomed horses before competitions.
  • Prepared horses for travel.
  • Collaborated with ranch hands, vets and racers for comprehensive training.
  • Developed training and exercise programs to meet individual requirements and team play strategies.
  • Observed consistent program of stretching and proper conditioning in effort to reduce injuries.
  • Collected and documented animal information such as weight, size, physical condition and food intake.
  • Attended to sick or injured animals by securing veterinary care and notifying owners quickly of pet's condition.
  • Prepared food and formulas to meet individual needs of animals under care with safe and nutritious meals.
  • Offered every owner exceptional customer service and support, as well as top-notch care to each animal.
  • Washed, groomed and trimmed each animal to enhance coat health.
  • Supported animal health by keeping all areas clean, neat and properly sanitized.
  • Administered treatments to sick or injured animals and consulted veterinarians to handle more complex concerns.
  • Provided direct care for animal patients in post-operative recovery, closely monitoring vital signs and progress.
Veterinary Technician05/1999 to 06/2012Company NameCity, State
  • Treated animals afflicted with [Type] mange and [Type] skin conditions with therapeutic bath treatments and medications.
  • Delivered consistent customer service to pet owners, effectively increasing repeat business by [Number]%.
  • Calculated payments by keeping accurate daily log of time spent with dogs, detailing activities and services provided.
  • Scrubbed, counted, and packed surgical instruments and drapes into surgi-packs for autoclave sterilization.
  • Answered multiple line phone system for busy $[Number] revenue producing [Type] facility and responded to questions regarding pricing and services.
  • Checked animals for injury and illness, writing copious notes regarding symptoms for Dr. Howell's review.
  • Reviewed inventory levels during shifts and placed orders to replenish supplies, including shampoo, canine toothpaste and styptic powder.
  • Organized, labeled and restocked supplies and pet food.
  • Administered and applied treatments, drugs, oxygen therapy, medications and immunological agents.
  • Managed clinic operations, including supervising vet techs, scheduling and appointments.
  • Train and mentor other LVT staff.
  • Operated x-ray machines and exposed radiographic films.
  • Performed dental procedures, including smoothing, filing, polishing, and removal of calculus, soft deposits, plaque and stains.
  • Met with pet owners, explained lodging, grooming and daily care services and cross-sold specialty products like bows, ribbons, pet toys and treats.
  • Performed routine laboratory procedures such as hematology, microbiology, parasitology, exfoliative cytology, blood chemistry, coprology, urinalysis and serology.
  • Provided canine rehabilitation services to assist in recovery from injury and surgery.
  • Performed ongoing clinical research and wrote notes to help vets with article writing.
  • Prepared animals for surgery, including clipping, scrubbing, and disinfecting operative site.
  • Treated medical diseases and conditions of livestock.
  • Triaged incoming patients arriving for scheduled appointments or on emergent bases to route to appropriate surgeon or treatment area.
  • Assisted veterinarian with treatment of wounds, vaccination administration and operations.
  • Advised farm owners on sanitation, feeding and general care to promote animal health.
  • Listened to clients' questions and concerns regarding pets and delivered timely responses and information on treatment protocols and procedures.
  • Prepared and reviewed records and consent forms.
  • Initiated emergency interventions such as resuscitative oxygen procedures and external cardiac massage.
  • Performed physical examinations and record case history, weight, temperature and other vitals.
  • Took electrocardiogram and electrocephalogram tracings.
  • Developed educational and marketing materials detailing veterinary services.
  • Prepared and labeled medications and informed client of administration techniques.
  • Assisted veterinarian with surgical procedures by assembling and sterilizing instruments and administering anesthesia.
  • Monitored patient vital signs during surgical procedures, and notified veterinarian of changes in stability.
  • Interpreted lab results to diagnose veterinary disorders and recommend treatment plans to veterinarian.
  • Visited farms to help with animal emergencies, including injury, disease and birthing.
  • Reviewed vaccination records, and prepare and administer vaccinations according to clinic protocols.
  • Restrained and stabilized animals during examination and treatment to safeguard against accidental injuries.
  • Placed nasogastric and orogastric tubes for gavage, lavage or reflux.
  • Conducted initial exams on pets, took vital signs and collected samples for lab.
  • Applied casts and splints to immobilize fractures.
  • Administered and monitored anesthesia for surgeries and operations.
  • Sutured cutaneous and subcutaneous tissues, gingiva and oral mucous membranes.
  • Completed admission records, including statements made by client concerning patient's problems and history.
  • Strategically scheduled patient appointments to maintain workflows.
  • Implemented and ran classes for pet owners on topics pertaining to health and wellness, which improved veterinary hospital's reputation and boosted client satisfaction.
  • Performed imaging with ultrasound and x-ray and interpreted results.
  • Provided direct care for animal patients in post-operative recovery, closely monitoring vital signs and progress.
  • Recommended products to sustain optimal wellness, including vitamins and supplements, dental cleaning, flea control, geriatric care and dietary measures.
  • Collected urine by expression cystocentesis, or catheterization.
  • Assisted grooming staff with nail clipping, fur blow drying and combing out matted fur during high-volume periods, including holidays.
  • Developed and monitored physical rehabilitation program, including implementation of protocols and procedures.
  • Used IDEXX to analyze bloodwork and samples and diagnose conditions and diseases.
  • Oversaw canine rehabilitation center and provided rehabilitation services to help canines recover from surgery and injury.
  • Operated anesthetic machines, oxygen equipment and monitoring equipment.
  • Administered oral and rectal radio-opaque materials.
Education and Training
Associate in Physical Therapy: Physical Therapy10/2009Redlands Community CollegeCity, State
Massage Therapy : Massage Therapy09/2010Central State Massage AcademyCity, State
High School Diploma05/1999Little Axe High SchoolCity, State
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Resume Overview

School Attended

  • Redlands Community College
  • Central State Massage Academy
  • Little Axe High School

Job Titles Held:

  • Massage Therapist
  • Veterinary Technician
  • Horse Trainer

Degrees

  • Associate in Physical Therapy : Physical Therapy 10/2009
    Massage Therapy : 09/2010
    High School Diploma 05/1999

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