LiveCareer-Resume

sales assistant resume example with 11+ years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
Summary

To provide unmatched quality professional services while working for a leading company. To increase my knowledge by broadening my professional networking and keeping current on business management, customer service and high end retail. Also very understanding of marketing, sales, operations and high end client relations.Highly organized and detail-oriented with more than six years experience supplying high end customer service and sales.

Highlights
  • Critical thinking
  • Project planning
  • Attention to detail
  • Meeting minutes
  • Team building
  • Professional phone etiquette
  • Strong client relations
  • Proficient in cash management Excellent communication skills Results-oriented
  • Self-directed
  • Strong interpersonal skills
  • Event planning
  • Excellent planner and coordinator Advanced MS Office Suite knowledge Resourceful
  • Business writing
  • Proofreading
  • Excellent communication skills
  • Database management
  • Customer service-oriented
  • Flexible
  • Accurate and detailed
  • Excellent planner and coordinator
  • Works well under pressure
  • Social media knowledge
  • Pleasant demeanor
  • Appointment setting
  • Organized
  • Social and new media
  • Business development
  • Negotiation
  • Time management
  • Managing multiple projects
  • Creative problem solver
  • MS Windows proficient
  • Quick learner
Accomplishments
Experience
Sales Assistant, 04/2015 to Current
LennarLas Vegas, NV,
  • Marketing, Operations, Client Relations.
  • Oversaw inventory and office supply purchases.
  • Complied annual recommendations for end of fiscal year budgets.
  • Oversaw daily office operations for staff of employees.
  • Developed and executed marketing programs and general business solutions resulting in increased company exposure, customer traffic, and sales.
  • Worked closely with all product development departments to create and maintain marketing materials for sales presentations and client meetings.
  • Translated business priorities into implementable actions.
  • Solved unresolved customer issues.
  • Assessed urgency and priorities before accepting or declining appointments and meetings with the CEO.
  • Obtained signatures for financial documents and internal and external invoices.
  • Examined marketing material with the consumer perspective in mind to increase sales and expand key client base.
  • Answered a high volume of phone calls and email inquiries.
  • Filed paperwork and organized computer-based information.
  • Wrote reports, executive summaries and newsletters.
  • Managed and reviewed filing and office systems.
Seasonal Sales, 10/2014 to 2015
Pacific SunwearGrand Rapids, MI,
  • Answered questions regarding the store and its merchandise.
  • Demonstrated use and care of merchandise.
  • Greeted customers and ascertained customers\' needs.
  • Maintained records related to sales.
  • Prepared sales slips and sales contracts.
  • Helped customers with questions, problems and complaints in person and via telephone.
  • Stocked shelves and supplies and organized displays.
  • Organized racks and shelves to maintain the visual appeal of the store.
  • Verified that all customers received receipts for purchases.
  • Stocked and replenished merchandise according to store merchandising layouts.
  • Priced merchandise, stocked shelves and took inventory of supplies.
  • Followed up with over twentycustomers each week to verify that they were satisfied with purchases.
  • Answered customer telephone calls promptly and in an appropriate manner.
West Coast Representative/ Sales Manager, 2014 to 04/2015
Pacific SunwearGrandville, MI,
  • Sales, Marketing, Operations.
  • Counted cash drawers and made bank deposits.
  • Hired, trained and evaluated personnel in sales and marketing.
  • Generated repeat business through exceptional customer service.
  • Answered questions regarding the store and its merchandise.
  • Maintained records related to sales.
  • Greeted customers and ascertained customers\' needs.
  • Prepared sales slips and sales contracts.
  • Helped customers with questions, problems and complaints in person and via telephone.
  • Identified and qualified customer needs, developed sales strategies and negotiated and closes profitable projects with a 85% success rate.
  • Consistently hit and exceeded sales goals by 20%.
  • Researched and customized service proposals for clients.
  • Targeted both offline and online consumers by designing a multi-pronged and comprehensive marketing strategy.
  • Created effective massaging using language, graphics and marketing collateral.
  • Developed partnerships with local businesses to secure third party promotions.
  • Reviewed and edited blog posts to guarantee high content quality.
  • Managed project deadlines and monitored milestones through completion stage.
  • Proofed and approved production and printing drafts of promotional materials.
Front Desk Admin/ Sales, 01/2013 to 2014
Oakview At HomeThousand Oaks, CA,
  • Managed day-to-day development issues.
  • Facilitated a fast-paced and dynamic entrepreneurial environment.
  • Drove specification, scheduling, status and review processes.
  • Reconciled business and creative needs.
  • Streamlined work flow.
  • Translated business priorities into implementable actions.
  • Consistently hit and exceeded sales goals by 20%.
  • Completed all cleaning, stocking and organizing tasks in assigned sales area.
  • Prioritized helping customers over completing other routine tasks in the store.
  • Engaged with customers in a sincere and friendly manner.
  • Contacted other store locations to determine merchandise availability.
  • Wrote sales slips and sales contracts.
  • Greeted customers in a timely fashion while quickly determining their needs.
  • Recommended merchandise to customers based on their needs and preferences.
Seasonal Sales, 10/2012 to 2013
Pacific SunwearGreensboro, NC,
  • Greeted customers in a timely fashion while quickly determining their needs.
  • Recommended merchandise to customers based on their needs and preferences.
  • Wrote sales slips and sales contracts.
  • Maintained knowledge of current sales and promotions, policies regarding payment and exchanges and security practices.
  • Responded to customer questions and requests in a prompt and efficient manner.
  • Contacted other store locations to determine merchandise availability.
  • Engaged with customers in a sincere and friendly manner.
  • Completed all cleaning, stocking and organizing tasks in assigned sales area.
  • Prioritized helping customers over completing other routine tasks in the store.
  • Built relationships with customers to increase likelihood of repeat business.
Server, 03/2012 to 11/2012
Pacific SunwearGreenwood, IN,
  • Consistently provided professional, friendly and engaging service.
  • Displayed enthusiasm and knowledge about the restaurant\'s menu and products.
  • Addressed diner complaints with kitchen staff and served replacement menu items promptly.
  • Routinely cleaned work areas, glassware and silverware throughout each shift.
  • Immediately reported accidents, injuries or unsafe work conditions to manager.
  • Developed and maintained positive working relationships with others to reach business goals.
  • Demonstrated genuine hospitality while greeting and establishing rapport with guests.
  • Guided guests through menus while demonstrating thorough knowledge of the food, beverages and ingredients.
  • Provided friendly and attentive service.
  • Verified cash drawer against the day\'s receipts.
  • Resolved guest complaints quickly and efficiently.
  • Assisted co-workers whenever possible.
  • Carefully pulled out guest chairs, placed clean and current menus in front of guests and recorded accurate drink orders.
  • Assisted in cashiering and Point of Sale (POS) system procedures during busy hours.
Seasonal Sales, 10/2011 to 2012
Lifted TrucksGlendale, AZ,
  • Greeted customers in a timely fashion while quickly determining their needs.
  • Recommended merchandise to customers based on their needs and preferences.
  • Wrote sales slips and sales contracts.
  • Maintained knowledge of current sales and promotions, policies regarding payment and exchanges and security practices.
  • Responded to customer questions and requests in a prompt and efficient manner.
  • Contacted other store locations to determine merchandise availability.
  • Engaged with customers in a sincere and friendly manner.
  • Completed all cleaning, stocking and organizing tasks in assigned sales area.
  • Prioritized helping customers over completing other routine tasks in the store.
  • Built relationships with customers to increase likelihood of repeat business.
Seasonal Sales, 09/2010 to 2011
Medstar Research InstituteHollywood, MD,
  • Answered questions regarding the store and its merchandise.
  • Demonstrated use and care of merchandise.
  • Greeted customers and ascertained customers\' needs.
  • Maintained records related to sales.
  • Prepared sales slips and sales contracts.
  • Helped customers with questions, problems and complaints in person and via telephone.
  • Stocked shelves and supplies and organized displays.
  • Organized racks and shelves to maintain the visual appeal of the store.
  • Verified that all customers received receipts for purchases.
  • Developed positive customer relationships through friendly greetings and excellent service.
Sales Associate, 2011 to 10/2011
BCBGenerationCity, STATE,
  • Answered questions regarding the store and its merchandise.
  • Demonstrated use and care of merchandise.
  • Greeted customers and ascertained customer needs.
  • Maintained records related to sales.
  • Prepared sales slips and sales contracts.
  • Helped customers with questions, problems and complaints in person and via telephone.
  • Stocked shelves and supplies and organized displays.
  • Organized racks and shelves to maintain the visual appeal of the store.
  • Verified that all customers received receipts for purchases.
  • Developed positive customer relationships through friendly greetings and excellent service.
  • Trained and served as a peer coach for new sales associates.
Teachers Assistant, 06/2009 to 01/2011
Sonrisa SchoolCity, STATE,
  • Successfully improved student participation in the classroom through integration of creative role-playing exercises.
  • Developed program to work with students and increase interest in higher learning.
  • Collaborated with a team of faculty to develop after-school tutorial program for students in need of extra help.
  • Enforced the Buddy System mentoring program between 1st and 5th grade students, increasing student development and enthusiasm for learning.
Education
BA: Business Administration : Business Administration Marketing, Expected in 2016 to Brandman University - Irvine, CA
GPA:

Business Administration : Business Administration Marketing

MBA Associate of Science: Business Leadership, Expected in 2018 to Brandman - Irvine, CA
GPA:
High School Diploma: Business Administration Communications and Accounting, Expected in 2009 to Saddleback College - Mission Viejo, CA
GPA:
Business Administration Communications and Accounting
: , Expected in 2009 to River Springs Charter School - Irvine, CA
GPA:
Skills

Customer Service

Sales

Client Relations

Marketing

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Resume Overview

School Attended

  • Brandman University
  • Brandman
  • Saddleback College
  • River Springs Charter School

Job Titles Held:

  • Sales Assistant
  • Seasonal Sales
  • West Coast Representative/ Sales Manager
  • Front Desk Admin/ Sales
  • Seasonal Sales
  • Server
  • Seasonal Sales
  • Seasonal Sales
  • Sales Associate
  • Teachers Assistant

Degrees

  • BA
  • MBA Associate of Science
  • High School Diploma

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