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sales assistant resume example with 5+ years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Professional Summary

Dependable Sales Assistant with 4+ years of experience in High-end Retailenvironments. Skillful in processing transactions, handling cash, using registers and arranging merchandise. Maintains high-level customer satisfaction by effectively handling customer requests, needs and problems.

Open and clear communicator skillful in resolving conflicts and completing purchases.

Experienced Sales Assistant with expertise in store opening and closing procedures, money handling and merchandising. Manage all tasks with efficiency and accuracy. Proficient in monitoring security and serving diverse customer needs.

Skills
  • Store opening and closing
  • Sales expertise
  • Product promotions
  • Stocking and Replenishing
  • Point of Sale Knowledge
  • Product Knowledge
  • Cash register operation
  • Detail-oriented
  • Clerical
  • Flexible & Adaptable
  • Customer Service
  • Teamwork
Education
Rogue Community College Medford, OR, Expected in Associate of Arts Oregon Transfer Degree : Mechanical Engineering - GPA :
Oregon State University Corvallis, OR Expected in No Degree : Mechanical Engineering - GPA :
Accomplishments
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Reorganization of our storage and display spaces in order to make the processes of stocking and evaluating our inventory more efficient.
  • Used Microsoft Word to create a comprehensive group of documents which included each of the different types of water-care choices available for the various hottub lines as well as a water-care troubleshooting guide for when something went wrong.
Work History
Radio One - Sales Assistant
Baltimore, MD, 04/2020 - 02/2021
  • Supported loss prevention goals by maintaining accurate drawers and monitoring shopper behavior.
  • Used consultative sales approach to understand customer needs and recommend relevant offerings.
  • Delivered high level of assistance by locating products and checking store system for merchandise at other sites.
  • Trained new employees on customer service, money handling and organizing strategies.
  • Forged and nurtured impactful relationships with customers to cultivate loyalty, boosting customer satisfaction ratings.
  • Referred customers to various services by evaluating needs and providing recommendations.
  • Processed cash, check and credit card payments to complete purchasing experience.
  • Functioned as backup in areas of sales, support, and services.
  • Completed efficient store resets to prepare store for special promotions and seasonal updates.
  • Fielded customer questions to provide information about products, availability and pricing.
  • Opened new merchandise and stocked sales floor racks and shelves.
  • Collaborated with managers to provide customer feedback and recommend operational changes to meet emerging trends.
  • Maintained records related to sales, returns and inventory availability.
  • Formed technical solutions, assigned costs and developed presentations to support sales staff.
  • Assisted customers with prompt and polite support in-person and via telephone.
  • Provided pricing information to customers regarding specific products.
  • Drove store revenue by offering customers accessories and related purchases to complete selections.
  • Created effective organizational systems for reports, agendas, contracts and records.
  • Merchandised attractive shelf displays with current offerings to drive store sales.
  • Liaised with customers, management and sales team to better understand customer needs and recommend appropriate solutions.
  • Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
  • Identified new targets, developed new business opportunities and presented product lines to customers.
  • Maintained account information accuracy by communicating frequently with salesmen and account executives.
  • Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
  • Conferred with customers to understand needs and make targeted [Product or Service] recommendations.
  • Refunded payments for returned items, processed exchanges and offered store credit to achieve customer satisfaction.
  • Leveraged interpersonal communication skills and product knowledge to cultivate and secure new customer relationships.
Radio One - In-Shop Employee and Delivery Driver
Dallas, TX, 06/2016 - 09/2019
  • Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
  • Created inviting environment for customers by maintaining store organization and cleanliness.
  • Managed efficient cash register operations, including scanning items, processing payments and issuing receipts.
  • Prioritized helping customers over completing other routine tasks in store.
  • Assisted customers by answering questions and fulfilling requests.
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
Creative Energy - Sales Assistant
City, STATE, 11/2014 - 03/2016
  • Delivered high level of assistance by locating products and checking store system for merchandise at other sites.
  • Trained new employees on customer service, money handling and organizing strategies.
  • Referred customers to various services by evaluating needs and providing recommendations.
  • Processed cash, check and credit card payments.
  • Functioned as backup in areas of sales, support, and services.
  • Fielded customer questions to provide information about products, availability and pricing.
  • Opened new merchandise and stocked sales floor racks and shelves.
  • Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.

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Resume Overview

School Attended

  • Rogue Community College
  • Oregon State University

Job Titles Held:

  • Sales Assistant
  • In-Shop Employee and Delivery Driver
  • Sales Assistant

Degrees

  • Associate of Arts Oregon Transfer Degree
  • No Degree

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