Sales Assistant Resume Example A.M. Castle

SALES ASSISTANT

Professional Summary

Complete efficient and well-organized stock replenishment with appealing displays to drive sales. Smoothly locate and palletize desired stock to support timely floor stocking. Driven and team-oriented with good sense of business and customer needs.
Experienced Sales Assistant with expertise in store opening and closing procedures, money handling and merchandising. Manage all tasks with efficiency and accuracy. Proficient in monitoring security and serving diverse customer needs.
Effective Team Member with exceptional interpersonal skills. Dependable, punctual and works well under pressure.

Skills

Creativity
Product and Service Sales
Cash Handling
Opening and Closing Procedures
Product Knowledge
Payment processing
Account servicing
Performance improvement
Customer Relations
Interpersonal communication skills
Systems and software programs

Stocking and Replenishing
Sales
Cleaning
Visual Merchandising
Store opening and closing
Cash register operation
Network development
Staff Training
Problem solving strength
Strategic Planning
Customer service

Education

Meridian High SchoolCity, State05/2013Diploma: Business, Art

South University (Online)City, StateIncomplete : Business Administration

Work History

A.M. Castle- Sales Assistant
Dallas , TX02/2020 - Current

Maintained account information accuracy by communicating frequently with salesmen and account holders.
Drove store revenue by offering customers accessories and related purchases to complete selections.
Conferred with customers to understand needs and set up commitments for payments.
Created effective organizational systems for reports, agendas, contracts and records.
Maintained weekly sales tracking and leadership reports to support operational enhancement and implement corrective actions.
Accepted and processed product returns.
Processed credit and debit card payments to complete purchasing experience.
Processed cash, check and credit card payments.
Supported loss prevention goals by maintaining accurate drawers and securing the safe.
Identified new targets, developed new business opportunities and presented new product to customers.
Served customers with knowledgeable, friendly support at every stage of financing.
Completed deals through the Associate Web Portal & HighTouch software / Organized product deliveries to meet customer timetables.
Communicates with customers, management and sales team to better understand customer needs and recommend appropriate solutions.
Refunded payments for returned items, processed exchanges and offered store credit to achieve customer satisfaction.
Provided pricing information to customers regarding specific products.
Listen to understand customer needs and recommend relevant offerings.

The Body Shop- Part-time Team Leader
Fresno , CA12/2015 - Current

Developed innovative and creative merchandise displays to drive point-of-sale purchases.
Performed investigations on market flows to identify seasonal trends and forecast consumer needs.
Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
Optimized store displays and appearance via strategic merchandising.
Managed all aspects of store operations, including organization, maintenance and purchasing functions.
Liaised with sales, marketing and management teams to develop solutions and accomplish shared objectives.
Submitted orders for new inventory.
Kept orderly and accurate accounting records by monitoring sales documentation.
Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
Generated repeat business by developing and maintaining relationships with customers.
Completed routine store inventories.
Helped customers locate appropriate store locations of clothing products, answered questions about products and provided solutions for various issues.
Prepared materials for following shift.
Provided excellent customer service, promoting membership loyalty and increasing customer satisfaction rates.
Coordinated with day management regarding on-going issues.
Examined merchandise to verify correct pricing and attractive displays.
Maintained customer satisfaction while handling product returns quickly and professionally.
Answered questions about store policies and concerns to support positive customer experiences.
Resolved customer service issues promptly.
Walked around facility frequently to check activities.
Work machinery to customize clothing and accessories.

Western Materials Recycling- General Laborer
Salt Lake City , UT01/2017 - 11/2019

Read work orders or received oral instructions to determine work assignments and equipment and materials needed.
Transported heavy materials using tugs, hand trucks and pallet jacks throughout work zone.
Notified supervisors of defective equipment or material.
Maintained and repaired facilities, equipment and tools to achieve operational readiness, safety and cleanliness.
Eliminated downtime and maximized revenue by providing top project quality control.
Led inventory processes to minimize project lags.
Worked alongside staff to discuss and implement best practices and exceed team objectives.
Monitored machines during operation to detect sounds of malfunctioning or excessive vibration and adjusted machines or replaced tools to eliminate problems.
Assisted team members with tasks that require group effort.
Participated in safety seminars.
Performed general housekeeping and cleaning tasks.
Operated Bulb Sorting machines to safely Separate them.
Produced parts and assemblies quickly and efficiently within tolerances.
Loaded, unloaded and moved material to and from storage and production areas.
Handled supply and equipment inventories and distribution for workers.
Performed thorough quality checks on products and materials to identify any defects.

La-Z-Boy, Inc.- Team Member
Silverdale , WA05/2011 - 02/2016

Worked 3 different stations each week to provide optimal coverage and meet production goals.
Kept work areas clean, organized and safe to promote efficiency and team safety.
Learned all required tasks quickly to maximize performance.
Broke down boxes and cartons, disposing of refuse in proper cardboard receptacles.
Prepared and cooked food orders for customers by noting customizations and portion sizes.
Contributed to team success by completing jobs quickly and accurately.
Developed strong cooperative relationships with coworkers and managers.
Maintained productive, efficient approach to all tasks.
Maximized team knowledge and productivity by effectively training, monitoring and directing employees in application of best practices and regulatory protocols.
Sought out ways to go above and beyond job requirements.
Took on additional job duties, including cooking when scheduled to carhop during unexpected rushes.
Maintained order accuracy and customer satisfaction by double-checking monitors and receipts.
Trained new Team Members by relaying information on company procedures, safety requirements and delivered constructive criticism upon completion of job tasks.

Resume Overview

School Attended

Meridian High School
South University (Online)

Job Titles Held:

Sales Assistant
Part-time Team Leader
General Laborer
Team Member

Degrees

Diploma : Business, Art
Incomplete : Business Administration

Sales Assistant Resume Example

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