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Sales Assistant Resume Example

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SALES ASSISTANT
Professional Summary


As a Human Resources Generalist I'm successful at helping new employees adjust to company culture and feel valued in their new roles to help boost production. I focus on developing unique employee orientation and training programs that will generate a loyal and knowledgeable staff.

I skillfully prioritize and manage all aspects of the payroll process. In addition to understanding HR Generalist role at problem solving and managing a wide range of employee relations issues. 

In conclusion, I rely on my Human Resources studies and my work experience in different fields to introduce process improvements and staff-development initiatives to drive corporate goal attainment.
Skills
  • Human Resources Certification
  • Project management
  • MS Office proficient
  • Team building 
  • New employee orientations
  • Employee recruitment 
  • Compensation and benefits 
Work History
Sales Assistant12/2013 to Current
Loro Piana – Las Vegas, NV
  • Loro Piana, Luxury Retail.
  • Assisting the Sales Professional and ensuring Loro Piana's luxury experience for each of our customers.
  • Day to Day operations from Closing and Opening Procedure; Cash Drawer and Sales Reports.
  • Transferring and Receiving Merchandise from warehouse and in between Loro Piana several locations.
  • Weekly package paperwork and communicating with corporate office.
  • Product Knowledge workshops and keeping Brand visual standards.
Operation Manager11/2008 to 11/2013
Wells Event Solutions – Henderson, NV
  • Wells Event Solutions, Travel Agency.
  • Managing the operations department (25 employees).
  • Training new operation administrators, directing work flow, quality control for all administrators and managers.
  • Responsible for hiring and training all lead acquisition employees, all administrators, and for troubleshooting issues daily.
  • Creating and delivering daily, monthly reporting for Sales and H.R.
  • Coordinating reporting and employees between departments.
  • Payroll for 40 employees monthly including commissions and bonuses.
  • Responsible for day to day operations, including Sales Support and production analysis.
Operations Supervisor03/2008 to 10/2008
Convention Travel Services – Henderson, NV
  • Travel Agency.
  • Hiring and training all admin for the company.
  • Managing their day to day tasks and reporting to the directors.
  • Designing and delivering, sales, accounting, attendance, customer reporting.
  • Oversaw all sales commissions and company payroll and attendance.
  • Delivered detailed reporting to all branch managers and directors in sales and H.R.
  • Coordinating reporting and employees between departments.
  • Payroll for 40 employees monthly including commissions and bonuses.
  • Responsible for day to day operations, including Sales Support and production analysis.
Operation support01/2008 to 02/2008
HSBC Bank – Cairo, Egypt
  • Dealing with customers and handling their banking operations: cash and checks, deposits and withdrawals.
Executive Administrator01/2007 to 10/2007
AmecoTech – Cairo, Egypt
  • Call Quality manager and lead Admin for all 80 administrators company wide for more than 500 employees.
  • Assisting the Director of Sales and the sales managers in the daily reporting for sales, attendance, branch standings and overall production.
  • Created and supervised sales coaches by implementing the call quality and compliance monitoring.
  • Created and manages the entire call quality department 9 employees.
  • Organizing of all training classes for the Sales Representatives according to their evaluation reports.
  • Forming all the Evaluation Sheets for company.
  • Designing the Newsletter for Company.
  • Coordinating with the Quality Assurance Department, providing sales tracking to sales managers to help facilitate provisioning of customers.
Telemarketing Representative09/2006 to 01/2007
AmecoTech – Cairo, Egypt
  • Sales and marketing for Verizon Super pages.
Education
Bachelor's Degree: English2007Ain Shams University- Cairo, EgyptGPA: GPA: 3.43
    GPA: 3.43
  • Minor in French
  •  Translator Project award from Ain-Shams University 2007
Human Resources Management post graduate studies: Human Resources Management 2009American University- CairoGPA: GPA: 3.76GPA: 3.76
Skills
accounting, Arabic, Agency, banking, Driving License, Closing, Basic Computer skills, Designing, directing, English, Fluent French, Hiring, Human Resources Management, Languages, Director, Managing, marketing, Excel, office, PowerPoint, Windows, Word, Newsletter, Organizing, Payroll, Quality, quality control, Quality Assurance, Receiving, reporting, Retail, Sales, Sales Support, troubleshooting, workshops
Additional Information
  • AWARDS: 
  • First place in the Company product Knowledge Exam for Loro Piana 2014 
  • Translator Project award from Ain-Shams University 2007
  • Heliopolis District Council Award for Excellence in the General Certificate of Education 2003
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Resume Overview

Companies Worked For:

  • Loro Piana
  • Wells Event Solutions
  • Convention Travel Services
  • HSBC Bank
  • AmecoTech

School Attended

  • Ain Shams University
  • American University

Job Titles Held:

  • Sales Assistant
  • Operation Manager
  • Operations Supervisor
  • Operation support
  • Executive Administrator
  • Telemarketing Representative

Degrees

  • Bachelor's Degree : English 2007
    Human Resources Management post graduate studies : Human Resources Management 2009

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