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Energetic Technician Apprentice trained to handle issues and remain level-headed at all times. Eager to learn and willing to take on any job task. Proficient Tire Technician with excellent customer relations and conflict management skills, as well as proven skills in working with different vehicle components. Familiar with performing quick and efficient work to meet challenging daily demands. Bringing 5 years of related experience and looking for a permanent role with room for advancement.
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- Offered repair or service options to help customers make decisions.
- Tracked all changes and actions in computer-based documentation system.
- Monitored installations to maintain compliance with local codes and industry best practices.
- Worked with chemicals and solutions safely to meet protocols and OSHA standards.
- Maintained up-to-date knowledge of latest research and trends through extended education and professional development courses.
- Facilitated new team member training on service processes to increase productivity.
- Operated diverse range of mechanical and manual servicing equipment.
- Completed daily appointment schedule to drive quality and timely service.
- Followed safety guidelines for using tools, equipment and heavy machinery to avoid accidents and injury.
- Trained 4 new team members to meet quality and efficiency standards for each project.
- Introduced customers to new offerings and updated accounts.
- Developed relationships with customers and presented promotions that increased shelf space, sales and profit.
- Demonstrated products at customer locations, answering questions and redirecting objections to close deals.
- Assisted customers during selection process and helped choose perfect products to meet individual needs.
- Learned customer needs and desires to suggest specific product options.
- Vacuumed interior, cleaned upholstery, rugs and other surfaces and added air fresheners to interior of vehicle.
- Applied wax to auto body and wiped and buffed surfaces with cloth or buffing machines to prevent oxidation.
- Inspected vehicles thoroughly to recommend changing of auto parts, painting and other necessary services.
- Verified proper stickers and plates were attached to vehicle to establish status of vehicle.
- Cleaned buses both externally and internally by hand or by use of washing equipment.
- Recognized by management for providing exceptional customer service.
- Demonstrated self-reliance by meeting and exceeding workflow needs.
- Handled all delegated tasks, including buss arrival and departure.
- Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
- Managed order processing and inventory logging to achieve efficient and functioning workplace.
- Operated heavy washing machinery and operated 56 passenger buses
- Provided on-call services 24 hours a day to meet scheduled and unscheduled demands for clients.
- Tracked all changes and actions in computer-based documentation system.
- Assessed and identified issues and quickly resolved to restore functionality.
- Operated diverse range of mechanical and manual servicing equipment.
- Offered repair or service options to help customers make decisions.
- Planned work and determined appropriate tools and equipment.
- Inspected and organized tire inventories while performing routine stock assessments.
- Led team of 9 staff members in tracking of tire fatigue, pressure, tread depths and sidewall inspections on tire products.
- Diagnosed and repaired tire and rim issues.
- Changed and rotated tires for customers to ensure safety and maximize customer service rankings.
- Performed tire rotations, mounts and balancing on all types of vehicles.
- Maintained record accuracy by using work order reporting system.
- Recognized by management for providing exceptional customer service.
- Demonstrated self-reliance by meeting and exceeding workflow needs.
- Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
Lively Technical Center - Tallahassee, FL. ,
Return of satisfied customers request that I work on their high end cars due to the cost of the vehicle and the cost of wheels and tires being installed. Trusted to install the product successfully with no damage to the vehicle and assemblies.
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resume Strength
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- Formatting
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- Measurable Results
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- Strong Summary
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Resume Overview
School Attended
- Lively Technical Center
Job Titles Held:
- Sales Apprentice
- Detailer Technician
- Service Technician
Degrees
- Certificate of Completion
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