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sales and quality control resume example with 12+ years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Professional Summary

Experienced Quality Control Inspector skilled at inspections, assessments and reporting on quality issues. Accomplished at helping companies dramatically improve production through quality control enhancements. Works well with production teams on correcting negative trends and driving improvements. Results-oriented sales worker engages with customers to help establish rapport. Proven track record of building customer relationships and successfully closing sales. Committed to delivering exceptional customer service and exceeding sales goals.

Skills
  • Crisis intervention
  • Client transportation
  • Documentation skills
  • Substance abuse experience
  • Adept at conflict resolution
  • Quality Management
  • Sampling procedures
  • Employee supervision
  • Visual inspections
  • Product tests
  • Reporting and analysis
  • Multitasking Abilities
Education
Armwood High School Seffner, FL Expected in 2007 High School Diploma : - GPA :
Hillsborough Community College Tampa, FL Expected in : Human Services - GPA :
Work History
National Church Residences - Sales and Quality Control
Atlanta, GA, 10/2020 - Current
  • Evaluated components and final products against quality standards and manufacturing specifications.
  • Reported repeated issues to supervisors and other departments, collaborating to identify issue roots and rectify problems.
  • Performed visual inspections and non-destructive tests where appropriate.
  • Communicated with production team members about quality issues.
  • Inspected quality of products, taking note of functionality, appearance and other specifications.
  • Collaborated with production staff to establish and meet quality standards
  • Resolved customer complaints by investigating problems and developing solutions.
  • Checked color, shape, texture and grade of products and materials against established templates, charts, and samples.
  • Engaged with customers to effectively build rapport and lasting relationships.
  • Solved customer challenges by offering relevant products and services.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Engaged with customers to build rapport and loyalty.
  • Generated new sales leads to achieve and exceed monthly sales goals.
  • Attended monthly sales meetings and quarterly sales trainings.
  • Identified new business opportunities through cold calling, networking, marketing and prospective database leads.
  • Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
  • Built relationships with customers and community to promote long term business growth.
  • Set and achieved company defined sales goals.
  • Negotiated prices, terms of sales and service agreements.
Indian Health Service - Transition Coordinator
Fort Yates, ND, 01/2019 - 05/2023
  • Completed documentation for every incident and forwarded in a timely manner.
  • Prepared and submitted daily patient rounds, escrows, shift changes and answered the phones with reports to management.
  • Kept facility clean, performed basic maintenance and restocked supplies to support program needs.
  • Built and maintained positive staff relationships to promote teamwork and better serve clients.
  • Searched resident belongings prior to and during stays.
  • Recognized individuals under the influence of drugs or alcohol and typical behaviors associated with each.
  • Performed client intake procedures according to internal standards for all new admissions.
  • Observed and monitored client behavior and responses to treatment.
  • Conducted client rounds every odd hour to check on residents, and every 30 minutes for Detox patients.
  • Researched and located appropriate services for patients with substance abuse issues.
  • Educated individuals on available resources including educational materials, videos and online sites regarding sober living facilities.
  • Collaborated with discharge planner to provide effective transition planning.
  • Provided extensive support to patients, including helping with such tasks as FMLA and Short Term Disability.
  • Built and deepened partnerships with healthcare administrators, medical directors and nursing supervisors.
Salvation Army ARC - Human Resources Assistant, Truck Driver, Celebrate Leader
City, STATE, 09/2015 - 01/2019
  • Assisted various business groups with document organization and dissemination during acquisitions.
  • Developed new process for employee evaluation which resulted in marked performance improvements.
  • Provided backup Payroll if needed.
  • Led a comprehensive safety training for new hires.
  • Assisted with meetings within the company
  • Led Lessons and Lesson plannings every quarter.
  • Was a spiritual leader for others.
  • Was organized and efficient with time management.
  • Made copies and templates for the congregation.
  • Established and maintained excellent customer service relationships.
  • Loaded and unloaded goods to assure safety and minimize risk.
  • Inspected daily truck reports. 
Ace Pool Finishers - Laborer
City, STATE, 03/2010 - 02/2015
  • Organized materials, tools and equipment to supply team members.
  • Cleaned, operated and maintained machinery for optimal team productivity.
  • Worked with speed and accuracy to consistently meet production standards.
  • Efficiently prepared job sites by removing debris and setting up materials and tools.
  • Determined materials needed for daily shift and loaded vehicles with equipment and supplies.
  • Operated machines to safely move materials.

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Resume Overview

School Attended

  • Armwood High School
  • Hillsborough Community College

Job Titles Held:

  • Sales and Quality Control
  • Transition Coordinator
  • Human Resources Assistant, Truck Driver, Celebrate Leader
  • Laborer

Degrees

  • High School Diploma

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