LiveCareer-Resume

sales and marketing coordinator resume example with 20+ years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Summary

Detailed sales 15+years of experience facilitating revenue-driven sales and marketing teams and generating results through unprecedented lead generation methods. Team-oriented marjeting with 10+ years of experience collaborating to reach untapped market sectors and build product loyalty.

Confident Sales Supervisor displaying enthusiasm and commitment to leading by example. Highly effective at delivering positive and constructive feedback in fast-paced business settings. Offering talents in interior and exterior. When it comes to to something I don't know I am not afraid to ask question,I always say no question is not stuip or ?.I rather not make the mistake. Also I am self drive when I get started a project or a task that the company may try to challeng me at....

Skills
  • Key accounts and territory management
  • Contract development and management
  • Issue and conflict resolution
  • Communication
  • Relationship building
  • Organization
  • Friendly, positive attitude
  • Troubleshooting
  • Sales tactics
  • Complaint resolution
  • Interior/exterior experience
  • AutoCAD certification
  • Plumbing

Education and Training
Vineland Senior High School Vineland, NJ Expected in 01/1992 High School Diploma : - GPA :
Cumberland County College Vineland, NJ Expected in 04/2002 Associate of Business Administration : - GPA :
Experience
Meredith Corporation - Sales and Marketing Coordinator
Mobile, AL, 01/2016 - 01/2020
  • Developed positive relationships with new and existing customers, leading to increased sales opportunities.
  • Assisted salesforce with customer leads and follow up to build constant contact.
  • Analyzed competitors' marketing campaigns for insights to gain attention and sales for clients.
  • Performed data entry and market research and maintained databases.
  • Reviewed customer complaints to determine appropriate methods for resolution.
  • Recruited, hired and trained new employees, including monitoring and review of individual performance.
  • Mentored newly hired employees by explaining tactics for building sales pipelines.
  • Made sure all backorders were ready with a shipment date and customer aware of shipping date.
  • Making sure once we took any order that before we commit to a shipping time with the customer that we speak to the shipping Dept. So the customer can schedule his workers to be aware of delivery.
  • Marketing department following up with contractors and inside city officials on jobs on or before permits were issue so we have first shots on pricing and making vendors aware job may start in 6 to 12 months for pricing.
Solarwinds, Inc. - Inside Sales Representative
Lehi, UT, 01/2010 - 01/2015

Working with contractors placing orders and setting up delivery time.

Helping contractors order special orders as far as millwork roofing siding decking and etc. Non stick items that were not stock at Marjam supply.

Following up with contractors on pricing for future jobs and making them aware of time pricing.so we so not have a issue when we need to add a percent ontop of what was quoted.

Electronic Arts - Store Manager of Operations
Foster City, CA, 01/2010 - 09/2013
  • Delivered excellent customer service and adhered to standard practices to maximize sales and minimize shrinkage.
  • Processed daily paperwork, balanced register drawers, produced staffing schedules and prepared deposits.
  • Managed inventory tracking and physical inventory counts to minimize loss.
  • Balanced sales, reconciled cash and made bank deposits to facilitate opening and closing duties.
  • Generated repeat business by responding to customer concerns with friendly and knowledgeable service.
  • Oversaw inventory management through cycle counts, audits and shrinkage control.
  • Resolved customer problems by investigating issues, answering questions and building rapport.
  • Strengthened work flow productivity by hiring, managing and developing top talent.
  • Exceeded team goals and resolved issues by sharing and implementing customer service initiatives.
  • Prioritized sanitation, safety and health standards in work areas to meet OSHA requirements.
  • Oversaw all store operations while generating $[Amount] in monthly sales.
  • Implemented succession planning by training and developing [Number] associates into leadership positions.
  • Monitored supplier operations to verify quality, delivery schedule and conformance to contract specifications.
  • Boosted sales by [Number]% by cultivating customer rapport and delivering superior customer service.
  • Diminished total loss by [Number]% by implementing effective operational improvements.
  • When I became store manager store incoming money average was 1.5 million a year in 3 years we started grossing 3.5 to 5 million a year.
Haddonfield Lumber - Manager of Operations
City, STATE, 09/1992 - 02/2009
  • Recruited and hired talented professionals with drive and dynamic skills to build success within organization.
  • Directed day-to-day operations by spearheading implementation of short-term and long-term strategies to achieve business plan and profitability goals.
  • Conducted performance reviews providing coaching and feedback to benefit both company and employee.
  • Managed company operations with responsibility for profit and loss, scheduling, training and inventory control.
  • Implemented policies and standard operating procedures and managed quality, customer service and logistics.
  • Delivered positive customer experiences by implementing effective quality assurance practices.
  • Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
  • Planned daily operational strategies, including delivery routing, team workflows and promotional initiatives.
  • Maintained safety and emergency readiness among personnel by disseminating information on and monitoring compliance with regulatory and organizational policies.
  • Improved morale and management communication by creating employee recognition and rewards practices.
  • Recruited, hired and trained crew members on application of projects, customer relations and customer service.
  • Developed initiatives for process improvement and reviewed and assessed ongoing operations.
  • Oversaw financial management activities, including budget management, accounting and payroll.
  • Reviewed daily financial reports and reconciled accounts to keep information current and accurate.
  • Built upon established practice standards to improve operational performance and reduce labor costs.
  • Enforced security policies and procedures to protect company assets from theft, loss or damage.
  • Aided senior leadership during executive decision-making process by generating daily reports to recommend corrective actions and improvements.
  • Established organizational vision and developed strategies to achieve sales and customer service goals.
  • Evaluated documentation such as invoices and shipping paperwork for accuracy and compliance.
  • Examined problem-solving concepts, including quantitative methods and techniques and approaches to optimize organizational operations and facilitate decision-making.
  • Replenished inventory to maintain par levels.
  • Achieved and surpassed production targets through effective staff management, task allocation and materials coordination.
  • Inspected production areas to identify and correct unsafe or unauthorized practices.
  • Conferred with subordinate managers each day to assess needs and optimize activities.
  • Cultivated and strengthened relationships with customers, vendors and internal stakeholders.
  • Developed incident management strategy, including troubleshooting, root cause analysis and timely resolution.
  • Resolved issues, including challenges regarding circuits, websites, vendors and telecoms.
  • Strengthened operational efficiencies and traceability, developing organization systems for financial records and sales reports.
  • Performed timely and budget-complying project management on multi-faceted issues.
  • Drove solutions to predominant operations issues by identifying areas of deficiency and performing root-cause analysis.
  • Assisted in refining procedures, defining best practices and correcting reported audit issues.
  • Secured revenue, accurately monitoring cash intake and maintaining store policy updates to eliminate discrepancies.
  • Aligned operational boundaries between processes and production demands.
  • Reduced costly waste in manufacturing by identifying and eliminating overproduction.
  • Contributed to development and evaluation of service level agreements that complied with established operational parameters.
  • Facilitated timely and comprehensive audit preparations or inspections, conducted root cause analysis and adhered to Corrective and Preventive Actions (CAPA) system procedures.
  • Led cross-functional communication initiatives to meet account order timelines.
  • Mitigated risk by promoting regulatory compliance for representative licensing and contracting protocol.
  • Supported corporate committee and generated status update reports on strategy and initiative effectiveness while offering corrective actions.
  • Designed performance metrics to provide traceability through organization and advance tactical and strategic business goals.
  • Limited inventory discrepancies by creating online inventory system using [Software].
  • Defined business requirements, data models and transformation logic and report structures to enhance organizational efficiencies.
  • Liaised with buyers and sellers to coordinate statements, payment schedules and cost analyses.
  • Identified shared data elements and relationships between data elements and processes, people and systems.
  • Coordinated customer inspection clinic for retail customers to meet with vehicle line product and brand managers.

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Resume Overview

School Attended

  • Vineland Senior High School
  • Cumberland County College

Job Titles Held:

  • Sales and Marketing Coordinator
  • Inside Sales Representative
  • Store Manager of Operations
  • Manager of Operations

Degrees

  • High School Diploma
  • Associate of Business Administration

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