sales and marketing coordinator resume example with 7+ years of experience

Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000,
Professional Summary

Customer service oriented individual with six years working in the senior living field. Three years of experience in Sales and Marketing with proven skills contributing to acheiving a 95% accupancy. Natural leader, problem solver and dependable employee.

  • Budgeting
  • Client communication
  • Marketing and advertising
  • PeopleSoft
  • Staff management
  • Vendor management
  • Guest assistance
  • Strong verbal communication
  • Crisis management
  • Communication skills
  • Planning and scheduling
  • Program leadership
Work History
08/2017 to Current Sales and Marketing Coordinator Lennar Corp., | Jacksonville, FL,
  • Maintained and improved the occupancy level of the community in accordance with marketing and business plans. Utilized sales processes, systems, and forms for sales to perform job duties, track information, compile data and reports, and achieve desired community occupancy goals
  • Assisted in the sales process by helping prospective residents, their family members, and advisors in the decision-making process by understanding their needs and educating them about how services and programs can meet their needs. Responds promptly to every telephone call or in-person inquiry from all referral sources, prospective residents, and families. Provides appropriate community and company information to anyone who inquires. Completed weekly follow-up calls, letters, and tours as defined by the community marketing plan and as directed by the SMD (Sales & Marketing Director)
  • Coordinated and completed all activities needed for the sale and converts deposits to move-ins, including visiting the prospect’s home, health care providers, or other locations and ensuring that the required forms are completed by the prospects physician and family prior to move in
  • Communicated daily with SMD and other key associates regarding the status of all prospective move-ins. Utilized the “Resident Move-In Status Log” to record pre-residency steps and to facilitate communication
  • Coordinated the move-in process for new residents in an efficient and welcoming manner. . Ensured paperwork completion, residence preparation, mover scheduling, community support and resident orientation
  • Provided administrative support for the Marketing Department
  • Represented the community and increased awareness through participation in outside events, professional groups, and community involvement.. Used relevant community knowledge and research to assist in planning, coordinating, and implementing monthly prospect and/or referral source activities and events as specified by the community marketing plan
  • Assisted SMD with execution of marketing plans to achieve community occupancy goals and prepared data for weekly and monthly reports. Provided sales performance information to SMD
03/2016 to 04/2017 Project Coordinator Covance | Hartford, CT,
  • Oversaw the Plumbing project throughout the community, switched from Galvanize pipe work to Cooper in seventy 95 resident apartments. Safely relocated 75 residents into temporary apartment. Worked with management team to ensure the project ran as smoothly as possible without any interruptions to the community, residents and staff
  • Kept projects on schedule by managing deadlines and adjusting workflows as needed
  • Planned and arranged meetings with external organizations and individuals, enabling all parties to meet and discuss project progress
  • Tracked all hours and expenses to keep project on task and within budgetary parameters
  • Liaised between Msintenance facility and Housekeeping department, facilitating communications and keeping appropriate parties
11/2013 to 04/2017 Public Area Attendant Kimpton Hotels | Miami Beach, FL,
  • Responsible for the upkeep and cleanliness of all public areas in the community, including lobbies, halls, stairwells, activities rooms, dining rooms, elevators, etc. to present the community in a positive and impressive manner for residents and guests. Interacted with residents and guests in a friendly and courteous manner, providing assistance and directions, as requested
  • Cleaned public area floors to include sweeping, dusting, damp/wet mopping, stripping, waxing, buffing, disinfecting, etc. Properly sets up appropriate caution and safety signs to ensure safety of residents and visitors; removed signs as appropriate. Cleaned carpets including vacuuming, shampooing, deodorizing, and disinfecting
  • Removed dirt, dust, grease, film, etc., from surfaces using proper cleaning/disinfecting solutions. Handles hazardous cleaning supplies according to proper procedures and ensures accurate labeling
  • Cleaned public restrooms including washing, sanitizing, and/or polishing bathroom fixtures. Ensures water marks are removed from fixtures
  • Strived to maintain a safe working environment through the prevention of accidents, the preservation of equipment, and the achievement of safe working practices
  • Responded appropriately to resident emergencies by calling or contacting appropriate internal and external parties, according to established protocol. Assist with disaster management efforts and activities during evacuations (i.e. fires, hurricanes, etc.)
  • Cleaned guest rooms and changed linens according to company specifications, ensuring that each room was in compliance with standard set up
Expected in 06/2012 to to High School Diploma | Benito Juarez Community Academy, Chicago, IL, GPA:
  • Member of National Honors Society
  • Member of the French National Honor Society

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Resume Overview

School Attended

  • Benito Juarez Community Academy

Job Titles Held:

  • Sales and Marketing Coordinator
  • Project Coordinator
  • Public Area Attendant


  • High School Diploma

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