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Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Summary

Personable administrator skilled at using relationship-building to cultivate positive client, staff and management connections. Highly-developed communicator with outstanding skills in complex problem-solving and conflict resolution. Expertise in resource allocation and schedule management.

Skills
  • Product and service management
  • Excellent communication skills
  • Bilingual in Spanish/English
  • HR and payroll
  • Confidential document control
  • Payroll completion
  • Courteous demeanor
  • Clerical support
  • Office equipment proficiency
  • Problem-solving abilities
Education and Training
East Bakersfield High School Bakersfield, CA Expected in 05/2013 High School Diploma : - GPA :
Certifications
  • Typing certificate-49 WPM Training - 2019
Experience
Apex Systems - Contracts Administrator
, CA, 10/2021 - Current
  • Drafted and modified contracts, including terms negotiation
  • Maintained nondisclosure agreements through negotiation process and proposed language modifications to company agreements.
  • Provided updates on status of contract processes to upper management and other important personnel.
  • Reviewed details on incoming contracts and service agreements to keep pricing correct.
  • Administered contract change requests and resolution.
  • Handled issue resolution tasks promptly to maintain strong relationships with key contracts.
  • Oversaw changes and coordinated change orders and contract reviews.
  • Analyzed data and prepared for compilation into reports to be distributed to other key stakeholders.
Isolved Hcm - Sales Administrator
Houston, TX, 11/2020 - 09/2021
  • Tracked, reconciled and recorded monthly expense reports and credit card statements.
  • Tracked monthly sales to generate reports for business development planning.
  • Interacted professionally with customers and inside personnel, answering questions and responding to phone and email inquiries.
  • Replenished office supplies, placing new orders for restocking to maintain inventory.
  • Managed office paperwork, including scanning documents and routing business correspondence.
  • Processed financial documents, contracts, expense reports and invoices.
  • Handled requests-for-information, delegating tasks to appropriate employee to optimize customer service.
  • Greeted visitors or callers daily to handle questions or direct to appropriate staff.
  • Maintained business records by updating customer information.
  • Routed agreements, contracts and invoices through signature process.
  • Coordinated travel arrangements by booking hotel rooms, car rentals and flights for staff.
  • Monitored workflow and schedules to ensure timely delivery.
  • Set and confirmed Delivery/ Build on site for customers.
  • Arranged for travel accommodations for all corporate personnel, processing trip expenses promptly.
  • Supported sales representatives with scheduling client meetings and coordinating travel for sales presentations.
Ncsa Athletic Recruiting - Office Assistant
Chicago, IL, 05/2019 - 04/2020
  • Managed office paperwork, including scanning documents and routing business correspondence.
  • Collected payments, issued receipts and updated accounts to reflect new balances.
  • Offered diverse clerical support to office team members, including managing correspondence, answering telephone calls and tracking documentation.
  • Efficiently handled any payroll discrepancies with employees.
  • Organized and maintained payroll information by entering data, deleting errors, calculating and collecting information.
  • Gathered timesheets to prepare weekly payroll data for processing by payroll coordinator.
  • Onboarded new employees in time reporting and payroll systems.
  • Processed rehires, transfers, terminations, garnishments and withholdings.
  • Established employee payroll files and updated existing files with new information.
  • Protected payroll operations and maintained employee confidence by keeping information private.
  • Identified, researched and resolved issues with hours worked.
  • Received, filed and processed paperwork and documents for on-boarding employees.
  • Managed weekly payroll duties and submitted data to payroll contractor.
  • Administered payroll for large staff weekly using ADP software.
  • Prepared manual checks and initiated direct deposits for select employees.
Crate And Barrel - Stock Associate
Lancaster, PA, 04/2017 - 12/2019
  • Carried out duties within fast-paced retail environment, providing organized stocking methods and plans.
  • Assessed floor displays to restock merchandise.
  • Assisted customers with product, promotion and policy information.
  • Organized storage of articles in bins, floor, shelves and assigned areas according to product categories.
  • Replenished inventory with focus on addressing customer needs.
  • Updated signage to reflect current pricing and promote target merchandise.
  • Readied merchandise for sales floor by marking items with identifying codes and accurate pricing.
Crate And Barrel - Stock Associate
Larkspur, CA, 09/2018 - 09/2019
  • Carried out duties within fast-paced retail environment, providing organized stocking methods and plans.
  • Assessed floor displays to restock merchandise.
  • Assisted customers with product, promotion and policy information.
  • Organized storage of articles in bins, floor, shelves and assigned areas according to product categories.
  • Replenished inventory with focus on addressing customer needs.
  • Updated signage to reflect current pricing and promote target merchandise.
  • Readied merchandise for sales floor by marking items with identifying codes and accurate pricing.
  • Placed prices and descriptive signage to enhance displays and promote items.
  • Stocked, arranged and organized merchandise during late shift in store that stayed open overnight.
New York Institute Of Technology - Office Assistant
Jonesboro, AR, 04/2016 - 01/2017
  • Greeted visitors or callers daily to handle questions or direct to appropriate staff.
  • Managed office paperwork, including scanning documents and routing business correspondence.
  • Answered approximately 1,000 phone calls daily and pleasantly welcomed visitors to office.
  • Handled requests-for-information, delegating tasks to appropriate employee to optimize customer service.
  • Received and screened high volume of internal and external communications.
  • Handled sensitive and confidential employee information with complete discretion.
  • De-escalated problematic customer concerns, maintaining calm, friendly demeanor.

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Resume Overview

School Attended

  • East Bakersfield High School

Job Titles Held:

  • Contracts Administrator
  • Sales Administrator
  • Office Assistant
  • Stock Associate
  • Stock Associate
  • Office Assistant

Degrees

  • High School Diploma

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