Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
Summary
Personable administrator skilled at using relationship-building to cultivate positive client, staff and management connections. Highly-developed communicator with outstanding skills in complex problem-solving and conflict resolution. Expertise in resource allocation and schedule management.
Skills
- Product and service management
- Excellent communication skills
- Bilingual in Spanish/English
- HR and payroll
- Confidential document control
- Payroll completion
- Courteous demeanor
- Clerical support
- Office equipment proficiency
- Problem-solving abilities
Education and Training
East Bakersfield High School Bakersfield, CA Expected in 05/2013 – – High School Diploma : - :
Certifications
- Typing certificate-49 WPM Training - 2019
Experience
Apex Systems - Contracts Administrator
, CA, 10/2021 - Current
, CA, 10/2021 - Current
- Drafted and modified contracts, including terms negotiation
- Maintained nondisclosure agreements through negotiation process and proposed language modifications to company agreements.
- Provided updates on status of contract processes to upper management and other important personnel.
- Reviewed details on incoming contracts and service agreements to keep pricing correct.
- Administered contract change requests and resolution.
- Handled issue resolution tasks promptly to maintain strong relationships with key contracts.
- Oversaw changes and coordinated change orders and contract reviews.
- Analyzed data and prepared for compilation into reports to be distributed to other key stakeholders.
Isolved Hcm - Sales Administrator
Houston, TX, 11/2020 - 09/2021
Houston, TX, 11/2020 - 09/2021
- Tracked, reconciled and recorded monthly expense reports and credit card statements.
- Tracked monthly sales to generate reports for business development planning.
- Interacted professionally with customers and inside personnel, answering questions and responding to phone and email inquiries.
- Replenished office supplies, placing new orders for restocking to maintain inventory.
- Managed office paperwork, including scanning documents and routing business correspondence.
- Processed financial documents, contracts, expense reports and invoices.
- Handled requests-for-information, delegating tasks to appropriate employee to optimize customer service.
- Greeted visitors or callers daily to handle questions or direct to appropriate staff.
- Maintained business records by updating customer information.
- Routed agreements, contracts and invoices through signature process.
- Coordinated travel arrangements by booking hotel rooms, car rentals and flights for staff.
- Monitored workflow and schedules to ensure timely delivery.
- Set and confirmed Delivery/ Build on site for customers.
- Arranged for travel accommodations for all corporate personnel, processing trip expenses promptly.
- Supported sales representatives with scheduling client meetings and coordinating travel for sales presentations.
Ncsa Athletic Recruiting - Office Assistant
Chicago, IL, 05/2019 - 04/2020
Chicago, IL, 05/2019 - 04/2020
- Managed office paperwork, including scanning documents and routing business correspondence.
- Collected payments, issued receipts and updated accounts to reflect new balances.
- Offered diverse clerical support to office team members, including managing correspondence, answering telephone calls and tracking documentation.
- Efficiently handled any payroll discrepancies with employees.
- Organized and maintained payroll information by entering data, deleting errors, calculating and collecting information.
- Gathered timesheets to prepare weekly payroll data for processing by payroll coordinator.
- Onboarded new employees in time reporting and payroll systems.
- Processed rehires, transfers, terminations, garnishments and withholdings.
- Established employee payroll files and updated existing files with new information.
- Protected payroll operations and maintained employee confidence by keeping information private.
- Identified, researched and resolved issues with hours worked.
- Received, filed and processed paperwork and documents for on-boarding employees.
- Managed weekly payroll duties and submitted data to payroll contractor.
- Administered payroll for large staff weekly using ADP software.
- Prepared manual checks and initiated direct deposits for select employees.
Crate And Barrel - Stock Associate
Lancaster, PA, 04/2017 - 12/2019
Lancaster, PA, 04/2017 - 12/2019
- Carried out duties within fast-paced retail environment, providing organized stocking methods and plans.
- Assessed floor displays to restock merchandise.
- Assisted customers with product, promotion and policy information.
- Organized storage of articles in bins, floor, shelves and assigned areas according to product categories.
- Replenished inventory with focus on addressing customer needs.
- Updated signage to reflect current pricing and promote target merchandise.
- Readied merchandise for sales floor by marking items with identifying codes and accurate pricing.
Crate And Barrel - Stock Associate
Larkspur, CA, 09/2018 - 09/2019
Larkspur, CA, 09/2018 - 09/2019
- Carried out duties within fast-paced retail environment, providing organized stocking methods and plans.
- Assessed floor displays to restock merchandise.
- Assisted customers with product, promotion and policy information.
- Organized storage of articles in bins, floor, shelves and assigned areas according to product categories.
- Replenished inventory with focus on addressing customer needs.
- Updated signage to reflect current pricing and promote target merchandise.
- Readied merchandise for sales floor by marking items with identifying codes and accurate pricing.
- Placed prices and descriptive signage to enhance displays and promote items.
- Stocked, arranged and organized merchandise during late shift in store that stayed open overnight.
New York Institute Of Technology - Office Assistant
Jonesboro, AR, 04/2016 - 01/2017
Jonesboro, AR, 04/2016 - 01/2017
- Greeted visitors or callers daily to handle questions or direct to appropriate staff.
- Managed office paperwork, including scanning documents and routing business correspondence.
- Answered approximately 1,000 phone calls daily and pleasantly welcomed visitors to office.
- Handled requests-for-information, delegating tasks to appropriate employee to optimize customer service.
- Received and screened high volume of internal and external communications.
- Handled sensitive and confidential employee information with complete discretion.
- De-escalated problematic customer concerns, maintaining calm, friendly demeanor.
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Resume Overview
School Attended
- East Bakersfield High School
Job Titles Held:
- Contracts Administrator
- Sales Administrator
- Office Assistant
- Stock Associate
- Stock Associate
- Office Assistant
Degrees
- High School Diploma
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